Emarald Plaza Inn

I stayed this hotel in Calicut and had a terrible experience despite booking an AC deluxe room. When I arrived, the AC was not working, the health faucet in the washroom was broken, and the room clearly hadn’t undergone any pest control — it was full of cockroaches and other insects. I first complained about the AC issue around 10:20 PM. A staff member came, said he didn’t know much about the AC, fiddled with the remote, and left. The problem continued, so I called again after 20–30 minutes. The same person returned and did exactly the same thing, with no result. Finally, after repeated complaints, they changed my room — but only at 1:15 AM.

Very old room , No proper maintenance , Lots of cockroaches , No daily room cleaning Only advance near to Bus Stand and lots of eateries are nearby

there is no lift near to reception and from the room is the parking area is kind of BIT dirty Vahi submit button is not enabled.

room not good.There are cockroaches in the room. The room is not clean, only the bed is clean. There is no dirt everywhere else. Early check in charge is higher.

the property location is very good near to all amenities. Service and behaviour of the staff was also very good

Bathroom was not clean and there was no tooth brush and paste bed sheet was not clean properly

Room was not clean at all. no dental kit provided in washroom presence of insects in the room check in and check out was smoot Room was not clean at all. no dental kit provided in washroom presence of insects in the room check in and check out was smooth

good experience good good food parking facilities Hypermarket and highway railway station bus job beach side everything everything is wonderful wonderful day

My stay at this hostel was extremely disappointing. The bathroom was in terrible condition — dirty, no hot water, and completely unhygienic. The floor tiles were broken, and the walls were full of cracks. For the high price they charge, this place is absolutely not worth it. If they can’t provide basic cleanliness and comfort, they shouldn’t be running a hostel. I would never recommend this place to anyone. It's our right as guests to expect a decent room for the money we pay.

Property looks old. Not worth the money . Pricing high . Comfortable but cleanliness is 2 out of 10

Our stay was generally pleasant, with nice service from the hotel staff. However, we faced some challenges with location awareness. The hotel's location within the building wasn't clearly indicated, and local cabs seemed unfamiliar with it. Upon arrival, we had to search for the hotel on the 6th floor as there were no visible boards or signs outside the building. Despite this, the hotel's service made up for the inconvenience.

Horrible stay. No decent behavior. Non co operative staffs

Exceptionly nice stay.

The kettle was very bad and not cleaned I was not able to make tea or coffee during my stay overall experience is good

Bigger room but full of different sizes and types of cockroaches Badly maintained property not just the room . Restaurant closes by 8 30 pm. No dinner in the premises if you are late . Only advantage is friendly staff Badly maintained bathroom

it's not look like what we saw in the picture. Rooms are not clean propperly. very bad small is there in the room

Insects are very high in this hotel

The facility was good the staffs were okay but I would prefer more cleanliness in toilets and bedroom…the towels are provided when ask and not already set in toilets some toilets have ruined mirrors too

I had booked this room purely based on the pics , how it was shocked to know that the reality is different and the pics and facility does not match. in my life this was forst worst unhygienic place ever I saw, and I didn't check in this hotel invite of making 2 days booking. no hopes.

Good service. Great location. I came for a business meet. I will definitely revisit this property if ever comes to Calicut. Thank you once again.