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Sankar Nagar, Salem
273 Ratings, 141 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the charming heritage vibe and clean, spacious rooms at this well-maintained property in Salem. The food, especially the breakfast spread, is highly rated. The courteous staff add to the pleasant experience, making it a good choice for families with ample parking and convenient access to local attractions. Some minor issues with service and bathroom fittings were noted, but overall it’s a satisfying stay.
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My experience.
The bathroom fittings needs to be changed. They are not functioning properly. Room service is not satisfactory. Food is excellent. The premises are clean. Boys lack courtesy especially towards Senior citizens. Over all we enjoyed our stay.
Room: Windsor Supreme
Hotel Windsor Castle has replied on Tue Jun 17 17:37:00 IST 2025
Dear venkatachalapathy, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better.
Excellent Stay
Nice property, food special the breakfast spread was super, also the staff was excellent
Room: Windsor Supreme
Hotel Windsor Castle has replied on Tue Jun 17 17:35:20 IST 2025
Dear sathyaraj G, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the staff the breakfast and the service. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
Excellent Stay
This is a well maintained property in the heart of Salem with a lot of parking space. The family room offered to us was exactly matching the photo in the net. We had a pleasant stay with a sumptuous complimentary breakfast. I will definitely recommend this place for family and friends.
Room: Windsor Supreme
Hotel Windsor Castle has replied on Tue Jun 17 17:38:33 IST 2025
Dear Guest, The entire team joins me in thanking you for staying us and for making us your preferred choice . We appreciate you taking out your valuable time to share this wonderful feedback . We look forward to your next visit and the joy of serving you.
Good Stay
1.Location is good. Bus stand, cab facilities, auto rides, railway station all within 12 to 15 minutes. 2. Food is really tasty and we had only breakfast. 3. facility wise moneys worth.
Room: Windsor Supreme
Hotel Windsor Castle
Dear Gajendra Babu, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
Excellent comfort and luxury
Truly a heritage hotel.. the furnitures, layout, decorations all take you back to a nostalgic era. In all these, the comfort and luxury is well maintained. The food was delicious especially the chettinadu items
Room: Windsor Supreme
Hotel Windsor Castle has replied on Sat May 24 15:51:50 IST 2025
Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
Good Stay as always...
Its a regular stay for me Salem and its a good stay as always, this time i got a upgraded room which was spacious and good. One small concern was Wifi was not working kindly work on that.
Room: Windsor Supreme
Hotel Windsor Castle has replied on Sat May 24 15:54:12 IST 2025
Dear Guest, Thanking for choosing to stay with us, we were happy that you enjoy the stay visit as again. We will definitely work towards addressing your feedback.
Average Stay not worth for the money
Stains where visible in the rooms AC is worst and Entrance is too confusing front gate is closed and management requesting too come in the side gate if we enters there " Sign board mention no entry" this need to be rectified people u check in untime will face difficult and no hot water
Room: Windsor Supreme
Hotel Windsor Castle has replied on Sat May 24 15:57:54 IST 2025
Dear S Praveenkumar, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better
Heritage Time in Salem
Heritage ambience, clean and tidy. Breakfast with good spread. Front desk very helpful. Good location and neighborhood.
Room: Windsor Supreme
Hotel Windsor Castle has replied on Tue May 20 14:33:37 IST 2025
Dear Jayakumar KR, Thanking for choosing to stay with us, we were happy that you enjoy the stay visit as again.
Average Stay
The hotel room is not maintained properly. bed cloth is worst. The switches needs repair work. Breakfast was Good.
Room: Windsor Supreme
Hotel Windsor Castle has replied on Wed Apr 23 15:50:34 IST 2025
Dear [Karthikeyan], thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Not worthy for the payment we make. Room is smelly. Bathroom is not clean.f
Smelling . Bathroom not cleaned properly. Room smelling very badly. AC not working properly. Staff not properly respons
Room: Windsor Supreme
Hotel Windsor Castle has replied on Wed Apr 23 15:51:30 IST 2025
Dear [Shibin Mohamed], thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Good Stay
Location is very good. Rooms are spacious and well maintained. They have a nice Swimming Pool which we unfortunately did not use. The breakfast spread was very elaborate and tasty
Room: Windsor Supreme
Hotel Windsor Castle has replied on Wed Apr 23 15:52:39 IST 2025
Dear Richard Francis DSouza, Thanking for choosing to stay with us, we were happy that you enjoy the stay visit as again.
Good Stay
It's a well maintained heritage property. The breakfast buffet was excellent. The swimming pool is well maintained. Room service is good. Worth for money.
Room: Windsor Supreme
Hotel Windsor Castle has replied on Wed Apr 23 15:52:21 IST 2025
Dear Sriram Shanumgam, Thanking for choosing to stay with us, we were happy that you enjoy the stay visit as again.
Good Stay
The hotel ambience is nice. Wonderful stay.
Room: Windsor Supreme
Hotel Windsor Castle has replied on Thu Jan 23 17:17:45 IST 2025
Dear dalton morais, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm Regards,
Good Stay
Good rooms service. Neat rooms and bathrooms. Location is good and near to malls, restaurants and shopping places.
Room: CASTLE FAMILY ROOM
Hotel Windsor Castle has replied on Thu Jan 23 17:18:20 IST 2025
Dear Paulson Angelo Vijay, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm Regards,
Comfortable stay
familyStay was good. The complimentary buffet is good and service by the staff was nice. Overall pleasant experience.
Room: Windsor Supreme
Hotel Windsor Castle has replied on Sat Jan 04 17:17:13 IST 2025
Dear Rajesh Raveendranath, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm Regards,
Average Stay
familyIt's an old property. Maintenance is not good. Checkin time was 2 pm, we reached after 12 in the night, yet the room was not ready. The guy at the reception was offering us a lower category room. When i insisted on family room as per booking they made us wait for another 15 minutes saying the room is getting ready. Basic toiletry such as body lotion was not available, in-spite of requesting they very bluntly said it's not available.
Room: Windsor Family Room
Food
soloExcellent food. For food we can stay here
Room: Windsor Supreme
Hotel Windsor Castle has replied on Thu Nov 07 10:55:08 IST 2024
Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
nice stay in Salem
businessNice reception staffs and well guided - room are good with old wooden amenities-we had good atmosphere and Ex specially parking on car-we had good breakfast in the morning-totally value of money👍
Room: CASTLE SUPREME
Hotel Windsor Castle has replied on Tue Oct 22 14:59:25 IST 2024
Dear Mr. Sahas, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
Good Stay
Overall a nice experience. The room ambience is good. Neatly maintained. Good response from all. Food is also good. I recommend it.
Room: Windsor Supreme
Hotel Windsor Castle has replied on Tue Sep 10 12:41:13 IST 2024
Dear Dalton, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
Good Stay
businessExcellent clean rooms. Comfortable beds. Luxurious interiors. Car parking in the middle of the city is an advantage
Room: CASTLE SUPREME
Hotel Windsor Castle has replied on Tue Aug 13 12:35:43 IST 2024
Dear Arun, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
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