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Review Of Hotel Uttam Heritage

Subhash Nagar, Saharanpur

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    129 Ratings, 57 Reviews

    excellent
    43%
    very good
    22%
    average
    11%
    poor
    12%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 5
    • 1
    • 5
    • 2
    • 5
    • 5
    • 5

    Rating Categories

    • Location3.8
    • Cleanliness3.5
    • Value For Money2.3
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    Review Summary

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    • Easy check-in process and cooperative staff.
    • Rooms are clean and have good maintenance.
    • Good food options available, appreciated by guests.
    • Location is convenient, close to railway station and bus-stand.
    Read more

    Sort by:

    Positive first
    5.0

    Excellent Stay

    vinay.family with 1 kid

    Nice rooms Clean bed sheets Nice behavior

    Travel Month: Nov 2025 (3-Night Stay)

    Room: Standard A/C Room

    5.0

    Excellent Stay

    murlee m.family

    पहले मैंने रिव्यु पढ़ा, जिसमें बेडशीट और बाथरूम गंदा होने की शिकायत आई थी। मुझे रात काटनी थी, असमंजस के साथ गया। रात के 11 बज गए थे, होटल के मालिक सरदार जी अपने स्टाफ के साथ खुद मौजूद थे। हमें रहने को जो कमरा दिया गया वह साफ-सुथरा था। बाथरूम एकदम ठीक और सभी नल बराबर काम कर रहे थे। रात ज्यादा हो गई थी, फिर भी पहले अच्छी चाय मिली उसके बाद बेहतरीन भोजन मिला। रात को सकून से नींद आई। सुबह गर्मा गर्म चाय-पराठे और दही मिला। ब्रेकफास्ट भी बहुत अच्छा था। फिर हम चेकआउट किए। होटल स्टाफ बहुत ही मिलनसार और सहयोगी है। सबकुछ बहुत बढ़िया रहा। आपलोग अपने परिवार के साथ बिना किसी संकोच के आ सकते है। एक बार पुनः "सरदार जी" और उनके स्टाफ को धन्यवाद और शुभकामनाएं।।

    Travel Month: Oct 2025

    Room: NON A/C ROOM

    5.0

    Nice room

    manoranjan k.solo

    Nice stay good food Check was very easy Geyser was working properly

    Travel Month: Oct 2025

    Room: NON A/C ROOM

    • user photos
    • user photos
    • user photos
    5.0

    Clean rooms

    deepak b.family

    Nice rooms Servive was good Nice stay

    Travel Month: Oct 2025

    Room: Standard A/C Room

    2.0

    b

    vineet k.business

    I am writing to share my disappointment regarding my recent stay at your property. I had booked a Deluxe Room, but was provided a normal room instead. The bedsheet provided was extremely dirty, which was very unpleasant. Additionally, I was denied options for breakfast despite it being part of the booking, which added to the poor experience. I had higher expectations from your hotel, but this stay was far below standard. I kindly request you to look into this matter and take appropriate action to ensure better service for future .

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    Hotel Uttam Heritage

    SORRY FOR INCONVENIENCE BUT DELUXE ROOM WAS PROVIDED REGARDING BREAKFAST WE ONLY PROVIDE LIMITED MENU WITH ( PRANTHAS , VEG SANDWICH AND BUTTER TOAST ) IN ROOM SERVICE ONLY . AS YOUR BOOKING WAS INCLUDING BREAKFAST YOUR MENU WILL BE LIMITED . WE SERVE ONLY VEGETARIAN MENU REGARDS HOTEL UTTAM HERITAGE

    5.0

    rooms review

    himanshu k.family

    nice rooms with good food and maintained rooms and this staff was good and polite

    Travel Month: Aug 2025

    Room: NON A/C ROOM

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    ashwani k.

    This is an unmaintained, over priced, old property. Had to struggle even in opening the main door. Gate of washroom could not be closed and locked from in side. In this summer time, they had provided dirty warm blanket, no sheets. Not even a jug of water available.

    Travel Month: Jul 2025

    Room: NON A/C ROOM

    5.0

    Excellent Stay

    ashwani k.family

    Nice stay

    Travel Month: Jul 2025

    Room: NON A/C ROOM

    3.0

    Average Stay

    atul.solo

    Water bottles must be complimentary but it took 52 rupees for 2 bottles Non ac rooms washrooms were not clean ,even flush was not working I never recommend this to anyone

    Travel Month: Jul 2025

    Room: NON A/C ROOM

    Hotel Uttam Heritage has replied on Sun Jul 27 19:52:29 IST 2025

    SORRY FOR INCONVIENIENCE BUT WATER BOTTLE IS NOT COMPLIMENTARY IN ANY OF THE ROOM CATEGORY .. LOOKING FORWARD TO IMPROVE THE ISSUES FACED AT STAY THANK YOU FOR VISTING

    5.0

    5 star

    gopal s.family with 2 kids

    Very Good sarvish and Nice food and very positive staff nice Hotel nice looking

    Travel Month: Jul 2025

    Room: Standard A/C Room

    5.0

    Excellent Stay

    rochak c.

    had a nice stay was very comfortable must vist location is good

    Travel Month: Jul 2025

    Room: Standard A/C Room

    1.0

    Terrible Stay

    satyendra s.family with 2 kids

    don't refer this hotel to family members this is a pure Oyo type hotel . The behaviour of the owner was also not good. I had a non AC room, I requested for an AC room which I took for additional charges but his AC was also not working.

    Travel Month: Jun 2025

    Room: NON A/C ROOM

    Hotel Uttam Heritage has replied on Wed Jul 02 16:39:01 IST 2025

    Dear Satyendra Sharma luxury room was provided at cheaper price as there was a short stay for 5 hours This is to inform you that you booked a non a/c room which was upgraded with extra charges but we do not provide A/C facility on generator as discussed with you while check in. Hotel do not provide A/C facility on genset and we are not responsible for the power supply in the city as smart city is work done by the government because there are many power cuts in the whole city for upgradation . Behavior of owner was as same as the behavior of your's ( MR Satyendra Sharma ) REGARDS HOTEL UTTAM HERITAGE

    5.0

    Excellent Stay

    nandita m.solo

    the hotel staff is extremely supportive, I lost my gold earrings in hotel , they helped me find it and give it back to me safely. and food is also good. rooms are neat and clean.

    Travel Month: May 2025

    Room: Standard A/C Room

    Hotel Uttam Heritage has replied on Wed Jul 02 16:40:49 IST 2025

    THANK YOU SO MUCH MAM

    5.0

    Excellent Stay

    abdul k.

    Staffs have very good behavior and receptionist and all the members and good service

    Travel Month: May 2025

    Room: NON A/C ROOM

    3.0

    Average Stay

    himanshu k.

    Room is good but ac not working and staff says to give extra money.

    Travel Month: Apr 2025

    Room: Standard A/C Room

    3.0

    Average Stay

    abhay.

    Average

    Travel Month: Apr 2025

    Room: Standard A/C Room

    5.0

    Excellent Stay

    mohd k.

    Nice and clean rooms nice stay

    Travel Month: Apr 2025

    Room: NON A/C ROOM

    1.0

    Terrible Stay

    rakesh k.business

    not good for stay rooms conditions is terrible, and also not good behavior of staff. asked for bill they said we can't provide it due to you booked

    Travel Month: Mar 2025

    Room: Standard A/C Room

    1.0

    Terrible Stay

    mohd d.

    Worst experience ever. Worst experience ever, room was not clean properly, bedsheet and pillow was very filthy, washroom was not in good condition as well, doors was not working properly, overall i don't recommend this hotel

    Travel Month: Dec 2024

    Room: NON A/C ROOM

    1.0

    Terrible Stay

    mukul s.family

    Quality of service was very poor, not at all worth the money, bedsheet had stains in it and blanket were stinking of bad smell, geyser was not working

    Travel Month: Dec 2024

    Room: Standard A/C Room

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