The property boasts a good location but suffers from poor amenities and cleanliness. Guests frequently reported issues like broken furniture, dirty linens, and a lack of basic toiletries and drinking water. The food has been described as average and not very tasty, with long wait times for service. Some staff were noted to be unhelpful, and guests experienced unexpected charges, particularly for early check-ins. Overall, while there are spacious rooms, maintenance and hygiene remain significant concerns.