The cleanliness of the property is a major concern as many guests have reported dirty rooms, unclean bathrooms, and dusty floors. The staff behavior is also a major issue as they are unprofessional, rude, and always asking for tips. The value for money is not worth it as the rooms are overpriced and the services are poor. The bathroom conditions are terrible with salty water, broken fixtures, and unhygienic conditions. The location is not convenient as it is situated in a crowded and noisy area. Overall, it is not recommended to stay at this property.
Cleanliness
Many guests complained about the cleanliness of the property. They reported dirty rooms, dusty floors, unclean bathrooms, and stained bed sheets and towels. Some guests even found insects and cockroaches in their rooms, which made their stay uncomfortable and unpleasant. Overall, the property needs to improve its cleanliness standards to provide a better experience for its guests.
Staff
Several guests praised the staff for their polite and helpful behavior. They appreciated the staff's efforts to make their stay comfortable and enjoyable. However, some guests also reported rude and unprofessional behavior from the staff, which affected their experience negatively. Overall, the staff's behavior was a mixed bag, with some guests having a positive experience and others having a negative one.
Value for money
Many guests felt that the property was overpriced for the quality of service and amenities provided. They reported that the rooms were not worth the high price charged, and that the food and drinks were also expensive. Some guests also felt that the property charged extra for basic amenities like water and toiletries, which added to their expenses. Overall, guests felt that the property did not provide good value for money.
Bathroom
Several guests reported issues with the bathrooms, including dirty and unclean conditions, broken fixtures, and salty water. Some guests also reported a lack of basic amenities like soap and towels. These issues made their stay uncomfortable and unpleasant. Overall, the property needs to improve the condition and maintenance of its bathrooms to provide a better experience for its guests.
Location
The property's location received mixed reviews from guests. Some guests appreciated the property's proximity to popular tourist attractions like the Taj Mahal and Agra Fort. However, others reported that the property was located in a noisy and crowded area, which affected their sleep quality and overall experience. Overall, the property's location was a mixed bag, with some guests having a positive experience and others having a negative one.