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Vasco Da Gama, Goa | 7.3 km drive to Goa Dabolim International Airport
71 Ratings, 34 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has a mix of reviews from guests highlighting both positives and negatives. Many appreciated the excellent and helpful staff, with some mentioning the property’s strategic location near the railway station and upcoming renovations. While some guests enjoyed decent food and cleanliness, others noted poor maintenance, issues with air conditioning, and noise from trains. Complaints about limited breakfast options and unclean rooms also surfaced, indicating inconsistency in service quality.
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Terrible Stay
Service is wrost
Room: Deluxe Room
Hotel Supreme Vasco has replied on Wed Oct 01 20:51:41 IST 2025
Greetings from Hotel Supreme ! Dear Guest, Sorry to hear that our service didn't meet your expectations. We take all feedback seriously and would like to make things right. Regards, Ashlesha.
Average Stay
Lift was not functioning properly The staffs are confused all the time The service is slow The room I was given had mites in the beds I had to ask for the complimentary water bottles and toiletries initially There was no water on one morning and no intimation of the same was conveyed.
Room: Deluxe Room
Hotel Supreme Vasco has replied on Tue Sep 23 23:05:53 IST 2025
Greetings from Hotel Supreme, Dear Guest, We apologize for the disappointing experience during your stay with us. We understand that issues with the lift, confused staff, slow service, and room cleanliness fell short of our standards. We appreciate you bringing these issues to our attention and will work to prevent such incidents in the future. Thank you for your feedback. Regards, Ashlesha.
Terrible Stay
I've never seen a hotel like this. Supreme Hotel doesn't even deserve for one star. useless staff and management. Taps are broken, no latches to doors, AC not working, no battery im AC remote. I will suggest not to book online. totally waste of money. even no proper breakfast, they say fruit plate for breakfast and they gave water melon four small cut pieces and 2 boil eggs
Room: Suite Room
Hotel Supreme Vasco has replied on Thu Aug 21 23:02:45 IST 2025
Greetings from Hotel Supreme Vasco! Dear Guest, we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
Average Stay
Location is in hectic place and no place for car parking nd rooms are also not so great and AC not working and cost is more when booked rooms directly
Room: Premium Room
Hotel Supreme Vasco has replied on Mon Aug 18 18:12:53 IST 2025
Greetings from Hotel Supreme! Dear Guest, Thank you for sharing your feedback about your recent stay. We apologize for the inconvenience caused by the location's hectic nature and parking challenges. We'll consider your comments on room quality and AC issues. Regarding pricing, we'll review our rates to ensure better value for direct bookings. Your input helps us improve. We appreciate your honesty and hope to serve you better in the future. Regards, Ashlesha.
bad servic
At late night AC stopped working. Room service was not present. Geyser was also not working in the next morning. Breakfast was also not served At late night AC stopped working. Room service was not present. Geyser was also not working in the next morning. Breakfast was also not served.
Room: Premium Room
Hotel Supreme Vasco has replied on Mon Aug 18 18:10:36 IST 2025
Greetings from Hotel Supreme! Dear Guest, We apologize for the inconvenience you experienced during your stay with us. The AC issue at night, absence of room service, non-functional geyser, and missed breakfast are unacceptable. We'll investigate these matters and take necessary actions to prevent such incidents in the future. We appreciate your feedback and would like to make it right. Regards, Ashlesha.
Good
All staff are good and neat and clean property services are nice and kind food quality is average but presentation is good
Room: Deluxe Room
Hotel Supreme Vasco has replied on Mon Aug 04 18:45:29 IST 2025
Greetings from Hotel Supreme ! Dear Guest, Thank you for your feedback! We're delighted to hear that our staff were good, the property was clean, and services were nice. Appreciate your comments on food presentation. We'll take your feedback on food quality into consideration and strive to improve. We look forward to welcoming you again!Regards, Ashlesha.
Good experience
Good location and very friendly staffs. always helpful for any queries. neat and tidy rooms. amenities provided were good
Room: Deluxe Room
Hotel Supreme Vasco has replied on Sun Jul 20 13:38:33 IST 2025
Greetings from Hotel Supreme Vasco! Dear Guest, we appreciate your positive feedback and are glad to hear that you found our hotel good. We look forward to hosting you again in the future!
Poor Stay
Staff are good. Unhygienic rooms and beds. Not meeting hotel standards for the charge they take. Food is average. Close approach to Vasco-Da-Gama Railway Station
Room: Premium Room
Hotel Supreme Vasco has replied on Mon Jul 14 16:53:37 IST 2025
Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We apologize for the unhygienic conditions in the room and the average food quality, which did not meet your expectations. We understand the importance of maintaining high standards of cleanliness and hospitality, and we will work on improving these aspects. We appreciate your kind words about our staff's friendliness and the hotel's convenient location near Vasco-Da-Gama Railway Station. We hope to welcome you back and provide a better experience in the future. Best regards, Ashlesha
Terrible Stay
Food very very poor Room very poor cleaning not done properly Current lot off time cut no generater avlibale left not works
Room: Premium Twin Room
Hotel Supreme Vasco has replied on Mon Jul 14 16:59:52 IST 2025
Dear Guest,We apologize for the poor experience you had during your stay with us. We understand that the food quality, room cleanliness, and power outages were not up to your expectations. We take these issues seriously and are truly sorry for the inconvenience caused. We will work on improving our services, including food quality, housekeeping, and backup power systems. Thank you for sharing your feedback. We hope to have the opportunity to serve you better in the future. Best Regards,Ashlesha Best regards,
Poor Stay
The stay was good the problem was once i changed my booking and the hotel accepted it, i did not receive my refund
Room: Premium Room
Hotel Supreme Vasco has replied on Mon Jul 14 16:57:29 IST 2025
Dear Guest,We apologize for the poor experience you had during your stay with us. We understand that the food quality, room cleanliness, and power outages were not up to your expectations. We take these issues seriously and are truly sorry for the inconvenience caused. We will work on improving our services, including food quality, housekeeping, and backup power systems. Thank you for sharing your feedback. We hope to have the opportunity to serve you better in the future. Regards, Ashlesha
Poor Stay
The ac of the room was not properly working. No wifi network was available in the room.
Room: Premium Room
Hotel Supreme Vasco has replied on Thu Aug 21 23:02:54 IST 2025
Greetings from Hotel Supreme Vasco! Dear Guest, we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
Poor Stay
Maintenance is poor housekeeping service is totally bad internet not working intercom not working
Room: Premium Room
Poor Stay
The ac of the room was not properly working. No wifi network was available in the room.
Room: Premium Room
Terrible Stay
worst experience..front desk is not responsible.waste of money.think once before booking.therir complementary food is not good.
Room: Premium Room
Terrible Stay
Hopeless hotel. No airconditioning no hot water poorly maintained rooms unwashed linen.
Room: Suite
Nice hotel in vasco
Excellent staff. Value for money! walking distance from railway station. Lots of good restaurants around
Room: Premium Room
Excellent Stay
very good hotel range near airport/vasco rly station. very good food. complimentary breakfast was also good.only negative point i found was i have to call reception for tea/coffee during restaurant off hours.however there are elect kettle+sachets in ur room. 4.5/5 रेटिंग.
Room: Premium Room
Excellent stay
businessIt was a pleasant stay. The staff at the reception was very cordial and courteous and so were the others. Complimentary breakfast was good but the choice was limited. Rooms are clean and spacious. Location wise the hotel is strategically located with the markets, railway station and the airport close by.
Room: Premium Room
Average Stay
It's a average hotel
Room: Premium Room
Good Stay
The impeccable service and hospitality of your staff made our retreat most enjoyable. We were very impressed by the responsiveness of you and your staff from the planing stage till the end of our retreat. What is most commendable is that numerous request were all but acceded.
Room: Premium Room
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