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Mandi Mohalla, Mysore
795 Ratings, 495 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Staying at this property offers a mix of experiences for guests. Many appreciate the friendly day staff and the cleanliness of the rooms. Its prime location near St. Philomena's Church and other tourist spots makes transport easy. However, consistent concerns include poor hygiene, maintenance issues in the bathrooms, and the absence of dining options on-site, as food must be ordered from nearby restaurants.
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ok good
3k without break fast is on higher side but room is in good location near to palace
Room: Deluxe AC room
Hotel Sunshine has replied on Thu Oct 16 16:09:00 IST 2025
Dear Guest Greetings !!!!!!! Thanks For reviewing , we will look into matter suggested by you Regards M. Ahmed Khan General Manager
Poor Stay
Power cut for 10 minutes at around 10.30pm. Rooms - Not hygienic. Bathrooms need upgradation. Location & parking facility - Average. In house Restaurant- Not Available. But, few hotels within 200 meters. Not upto the expectation limit.
Room: Deluxe AC room
Hotel Sunshine has replied on Sat Oct 18 12:11:32 IST 2025
Dear Guest !!!!!!!!!!!! Greetings We apologies for your discomfort during your stay with us I thank you for your valuable feedback during your stay with us. Feedback from valued guests like you serves as an important tool to ensure deliverance of quality service and keeps us inspired and motivated to perform better every time. Assuring you of our best attention & services at all times. Looking forward to welcome you personally on your next visit.. Regards M. Ahmed Khan
Okay okay hotel to stay
Here is the summary of my feedback. 1. Car parking is free and parked in front of the hotel. 2. Day time staff is friendly and polite. The night guy is very rude. 3. Hot water is only available between 6 AM to 11 AM. 4. Hot water is not hot enough to take a bath. 5. Rooms are okay, but blankets and bedsheets, towels are not fresh, seems very old. 6. No restaurant, but they said on order based they will provide. Didn't try that option. Over all my experience is mixed and stay is average.
Room: Deluxe Non Ac|Deluxe AC room
Hotel Sunshine has replied on Wed Aug 27 12:54:25 IST 2025
Dear Mr. PhaniSankar Koppula, Thank you for sharing your feedback about your recent stay with us. We sincerely value your comments, as they help us improve our services. We would like to clarify that our hotel normally provides 24-hour hot water through a centralized system. Unfortunately, during your stay the central system was not functioning properly, and we had to temporarily switch to a backup hot water arrangement. Because of this, the water may not have been as hot as expected. We regret the inconvenience caused and assure you that the central system has since been restored. We also take note of your observations regarding cleanliness, linen, and staff behavior. Your comments have been shared with the concerned teams for immediate improvement. We truly appreciate your recognition of our parking facility and the friendly service provided by our day staff. We will continue to work hard to ensure every guest has a comfortable stay. We look forward to welcoming you again and providing you with a much better experience. Warm regards, Hotel Management
Poor Stay
The room was not cleaned, and there is a dirty smell from the pillows and bed sheets.
Room: Deluxe Non Ac
Hotel Sunshine has replied on Wed Aug 27 12:57:15 IST 2025
Dear Mr. Rohit, Thank you for sharing your feedback. We are truly sorry to hear about your experience. Please note that all our rooms are cleaned and checked by our housekeeping supervisor before being allotted to guests. However, if you had faced any issue with the cleanliness or bedding, we would have been happy to immediately change the room or provide fresh linen upon request. Your comments are very important to us, and we will review this matter with our team to ensure such concerns do not arise again. We hope you will give us another opportunity to serve you better in the future. Warm regards, Hotel Management
Excellent Stay
Very good service..especially reception staffs.We are choosing this hotel second time through make my trip because of excellent services.And the room was also very good and tidy.
Room: Deluxe Non Ac
Hotel Sunshine has replied on Sat Oct 18 12:09:49 IST 2025
DEAR GUEST Greetings of the Day thank you for your review! Keeping our guests happy is our number one priority at Mysore. We’re glad that everything you experienced during your stay honoured that promise we made ! Hoping to host you again many more times, in the future. Regards M. AHMED KHAN
Good Stay
I have checked in here in the hotel. Hotel staff at reception is satisfactory but no one is available for the room service and food is not available here for the room service.
Room: Deluxe Non Ac
Hotel Sunshine has replied on Sat Oct 18 12:07:21 IST 2025
Dear Guest Greetings !!!!!!!!!! We are very humbled by your kind and motivating feed back , we would like to tell you that we will be starting our own kitchen only for in- house guest , Looking forward for your next visit Thanks & Regards M. Ahmed Khan
Two day trip with family
I stayed with family on a tw day trip to Mysore.. Location is very close to Church.. But there is issue related to parking & food. They don't serve food. Either one to order thru app or have your meals nearby outlet which are around the hotel. Rooms are clean.. Staff are courteous..
Room: Deluxe Non Ac
Hotel Sunshine has replied on Sat Oct 18 12:02:52 IST 2025
Dear Guest Greetings !!!!!!!!!!!!!!!! We humbly thank you for your thoughtful review , we have basement parking facilcity if you have contacted Friont desk they would have helped you , It is True that we dont have restaurant of our own , which we are working on it may be near future we will be able to serve food as well Thanks with Warm regards- For Sunshine Hotels Mysore M. Ahmed Khan
Excellent Stay
Good reception. Good Service. Good people.
Room: Deluxe Non Ac
Hotel Sunshine has replied on Tue Oct 21 10:38:12 IST 2025
Dear Guest Greetings of the Day thank you for your review! Keeping our guests happy is our number one priority at Mysore. We’re glad that everything you experienced during your stay honoured that promise! Hoping to host you again many more times, in the future. Regards M. AHMED KHAN
Terrible Stay
Rooms stinking, in one bathroom drain choke up, sound nuisance from window and beds, room service call not received on time need to go downstairs to reception.
Room: Deluxe Non Ac
Hotel Sunshine
Jay Nathani, Thank you for sharing your feedback. We sincerely apologize for any inconvenience you faced during your stay. However, we would like to clarify that your booking was for 5 non-AC rooms, which are comparatively smaller. Understanding that you were traveling with family, we upgraded you to more spacious AC rooms (used as non-AC), and ensured that all rooms were arranged next to each other for your comfort. Regarding the issue in one of the bathrooms, had it been brought to our staff’s attention, we would have promptly arranged a room change or resolved the issue immediately. We take cleanliness and maintenance seriously — all rooms are thoroughly cleaned and checked before handing over to guests. We regret any delay in room service response and the inconvenience it may have caused. Your feedback is valuable and will help us improve our services further. Warm regards, Hotel Sunshine
Average Stay
Overall, the stay was average. The reception staff and the helping boys were polite and helpful throughout. However, the AC rooms are not worth the 2.2k charged. I had to shift rooms due to a water clogging issue in the bathroom of the first room. In the new room, the AC was not working properly. That said, it was just a midnight layover stay, so I adjusted with what I got.
Room: Deluxe AC room
Hotel Sunshine
Dear Guest, Thank you for taking the time to share your feedback. We’re glad to know that our reception staff and support team were polite and helpful during your stay. We sincerely apologize for the inconvenience caused due to the bathroom issue and the AC performance in the new room. Your concerns have been noted, and we are actively working on addressing them to ensure a better experience for our future guests. We truly appreciate your understanding and patience during your midnight layover. We hope to have the opportunity to serve you better on your next visit.
Must go for family
Parking can be a challenge as it is located on a busy road. Hotel is clean and tidy so are the rooms. Staff are cordial and cooperative. Special thanks to Mr Ismail in ensuring we are comfortable during our stay. Overall a good place to stay when visiting with family.
Room: Deluxe AC room
Hotel Sunshine
Dear Guest, Thank you for your valuable feedback. We’re glad to hear that you found the hotel and rooms clean, and that our staff — especially Mr. Ismail — made your stay comfortable. Your appreciation has been shared with him. We would also like to inform you and future guests that we do have basement parking available at the hotel for your convenience, even though we are located on a busy road. It was a pleasure hosting you and your family, and we hope to welcome you back soon.
Excellent Stay
We had a great stay at this hotel. It’s a good choice for families—safe, clean, and comfortable. The staff were very polite and helpful throughout our visit, making us feel welcome. Highly recommend for anyone looking for a family-friendly place to stay.
Room: Deluxe Non Ac
Hotel Sunshine has replied on Tue May 27 14:28:22 IST 2025
Thank you so much for your kind words! We're delighted to hear that you and your family had a great stay with us. It's wonderful to know that you found our hotel safe, clean, and comfortable, and that our staff made you feel welcome. We truly appreciate your recommendation and hope to welcome you back again soon!
Excellent Stay
The staff were helpful and polite. The rooms were simple, neat, and comfortable. A pleasant stay overall
Room: Deluxe Non Ac
Hotel Sunshine has replied on Fri May 23 19:41:36 IST 2025
Thank you for your kind words! We're glad to hear you had a pleasant stay and found our staff helpful and the rooms comfortable. We hope to welcome you again soon at Hotel Sunshine.
Poor Stay
2
Room: Deluxe AC room
Hotel Sunshine
Dear Guest, Thank you for your review. We noticed you rated us 2 stars—if there was a specific issue, we’d truly appreciate your feedback so we can improve. If the rating was due to the price, please note that May is a peak season and your booking was made for a weekend, which reflects seasonal pricing. Warm regards, Hotel Sunshine Management
Excellent Stay
nice comfort stay neat and clean. room are super it's near all tourist places nice stay with family
Room: Deluxe Non Ac
Hotel Sunshine has replied on Tue May 20 13:50:10 IST 2025
Dear Guest, Thank you for your kind words. We’re delighted to hear you had a comfortable and pleasant stay with your family. It’s great to know you enjoyed our clean rooms and convenient location near major tourist spots. We look forward to welcoming you again at Hotel Sunshine! Warm regards, Hotel Sunshine Management
Excellent Stay
It was a good stay the staff ,amenities, property are good 👍it's was a great stay rooms are neat and clean
Room: Deluxe Non Ac
Hotel Sunshine has replied on Mon May 19 22:33:17 IST 2025
Thank you for your kind words! We're delighted to hear you had a great stay and appreciated our staff, amenities, and clean rooms. Looking forward to welcoming you again!
Good Stay
Staff was very polite and respectful
Room: Deluxe Non Ac
Hotel Sunshine has replied on Sun May 18 22:20:16 IST 2025
Thank you so much for your kind words! We’re delighted to hear that you found our staff polite and respectful. Providing exceptional service is our top priority, and your feedback truly encourages our team. We look forward to welcoming you again soon!
Poor Stay
no cleaning the second day, no drinking water, he is charging the bottle water, no food, no restaurant, tptally waste comparing your room rent,
Room: Deluxe AC room
Hotel Sunshine has replied on Thu Mar 20 10:47:11 IST 2025
Dear Balaji, We would like to clarify that we provide one complimentary 1-litre water bottle per room per night. Any additional bottles are chargeable as per our policy
Must try hotel!
It was a great stay property was at prime location of mysore city,Any new comer who wants to explore the city can opt this hotel .Staff were fab and well behaved and well mannered.
Room: Deluxe Non Ac
Hotel Sunshine has replied on Sun May 18 22:22:36 IST 2025
Thank you for the lovely review! We're glad you enjoyed your stay and the courteous service from our team. Hope to welcome you again soon!
..
Hospitality is good and well maintained booked in make my trip it is situated in centre of the city many places are near by to hotel sunshine rooms are hygiene
Room: Deluxe Non Ac
Hotel Sunshine has replied on Sun May 18 22:25:14 IST 2025
Thank you for your kind feedback. We’re delighted to know you were satisfied with our hospitality, cleanliness. It’s great to hear that your booking experience through MakeMyTrip was smooth as well. We look forward to welcoming you back to Hotel Sunshine.
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