The property has received numerous negative reviews highlighting severe cleanliness issues, including reports of bedbugs, cockroaches, and a generally unkempt environment. Guests complained about poor staff service and a lack of basic amenities like towels and toilet supplies. The lift is described as unsafe, and many rooms are in disrepair, with non-functional TVs and bad bathroom conditions. Some appreciated the early check-in, but overall feedback suggests a very unsatisfactory experience, with many guests leaving shortly after arrival.