The Hotel and its surroundings were scenic, however upon checking in, we were not greeted with a smile nor offered the advertised welcome drink.
The rooms are spacious but lack basic amenities such as charging points, hair dryer and refrigerator. TV was not working, no hangers in the wardrobe. Frequent power outages.
Bathroom aesthetics is what killed the mood, dark and dingy, no running hot water, sink tap didn't have proper water flow. Towels kept were damp and not dry, shampoo, conditioner and moisturizer were half used and not replaced.
Coming to food, breakfast had limited options and didn't have any taste, yoghurt seemed more than a day old and had developed pungent odor. Restaurant pricing was sky high.
Lobby rugs were worn down and many gaps to cover floor levelling were noticed.
Overall, it was less than decent stay but for a hotel claiming to have 4stars on google, needs to upgrade their facilities.