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You are booking hotel for more than 30 days
Bhamraula, Rudrapur | 6.6 km from city centre
581 Ratings, 270 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Poor Stay
Room condition is very bad. bathroom shower not working, mug & bucket is available for bath. Toothpaste also not placed.
Room: Premium Room - King Bed
Good Stay
good to stay,good food far from city crowd, with pool view excellent atmosphere parking available love it
Room: Premium Room - King Bed
could be better
location- great property- grand food - good buffet breakfast - limited but good gym - namesake, take it as No. swimming pool- OK housekeeping - desires a lot. Bathrooms - worst feature of the property due to lack of proper cleaning by staff, dirty tiles, and smelly.
Room: Premium Room - King Bed
Terrible Stay
Restaurant service is poor AC not working properly washroom r also not clean behaviour of hotel manager is very bad
Room: Standard Room - King Bed
Excellent Stay
The spacious room is better than Sonia good food and Other quality however toilet higine needs to improve
Room: Premium Room - King Bed
Average Stay
food costly. staff are not trained. swimming pool not maintained. restaurant shabby, manager not professional.
Room: Premium Room - King Bed
Excellent Stay
Where the review has to be sent ?
Room: Premium Room - King Bed
Need a maintenance
There was an unpleasant odor coming from the washroom, and it seemed to require immediate maintenance attention
Room: Premium Room - King Bed
Average Stay
5\
Room: Standard Room - King Bed
Average Stay
The Services were not at all prompt.
Room: Standard Room - Twin Bed
Hotel Uday Residency (Opp Radha Swami Satsang Beas) has replied on Fri Sep 05 13:31:48 IST 2025
Dear Guest, Thank you for sharing your feedback regarding the services during your recent stay with us. We apologize for any inconvenience caused due to the lack of promptness. We will take your feedback seriously and work on improving our services to meet your expectations in the future. Thank you for staying with us, and we hope to serve you better next time. Best regards, GS.Gill Hotel Uday Residency
Excellent Stay
nice property in property was good and we want stay again in property again if needed.always we recommend spacious nice property in property was good and we want stay again in property again if needed.always we recommend spacious.
Room: Premium Room - Twin
Hotel Uday Residency (Opp Radha Swami Satsang Beas) has replied on Fri Sep 05 13:33:03 IST 2025
Dear Guest, Thank you for your kind words about our property! We're thrilled to hear that you enjoyed your stay and found our rooms spacious. We appreciate your recommendation and look forward to welcoming you back whenever you need accommodations again. Your satisfaction is our top priority, and we're glad we could meet your expectations. Best regards, GS.Gill Hotel Uday Residency
food overpriced plus rude managers.
The food was terrible plus highly overcharged. The front desk managers were rude and arrogant. They served onion n garlic despite specifically asked for Jain food
Room: Standard Room - King Bed
Hotel Uday Residency (Opp Radha Swami Satsang Beas)
Dear valued guest, We apologize sincerely for the disappointing experience you had at our hotel. We understand that our food did not meet your expectations, and the charges were not justified. We are particularly sorry to hear that our front desk managers were rude and arrogant, which is not the level of service we strive to provide. Regarding your specific request for Jain food, we are deeply sorry that we failed to accommodate your dietary preferences. Serving onion and garlic despite your request was an oversight, and we will ensure that our staff is more attentive to such requests in the future. We appreciate your feedback and would like to make things right. Please contact us directly so we can discuss a resolution. Thank you for sharing your experience with us. Best regards, Uday Residency Team
Waste of money
AC not working, telephone not working, bed bugs issue. This property seriously needs renovation and maintenance Rest all was great like Food only!! AC not working, telephone not working, bed bugs issue. This property seriously needs renovation and maintenance. Rest all was great like Food only!!
Room: Standard Room - King Bed
Hotel Uday Residency (Opp Radha Swami Satsang Beas) has replied on Wed Aug 13 12:36:04 IST 2025
Dear valued guest, Thank you for sharing your feedback about your recent stay. We're sorry to hear that you experienced issues with the AC, telephone, and encountered bed bugs. We apologize for the inconvenience and assure you that we're taking immediate action to address these concerns and renovate the property. On a positive note, we're glad to hear that you enjoyed the food! We appreciate your feedback and look forward to serving you better in the future. Best regards, GS.Gill (F.O.M)
Terrible Stay
The room has no glass for water no towel On call they gave towel they were horrible in comdition shower was broken whole cloth was wet noting was up to mark according to price
Room: Standard Room - King Bed
Hotel Uday Residency (Opp Radha Swami Satsang Beas) has replied on Wed Aug 13 12:38:27 IST 2025
Dear valued guest, Thank you for sharing your feedback about your recent stay. We're sorry to hear that you encountered issues with the room amenities, including the absence of water glasses, poor condition of towels, and broken shower. We apologize for the inconvenience and will work to improve our services to meet our guests' expectations. We'd like to learn more about your experience and make necessary changes. Please feel free to contact us directly so we can address your concerns. Best regards, GS.Gill (F.O.M)
Excellent Stay
Ok
Room: Standard Room - King Bed
Hotel Uday Residency (Opp Radha Swami Satsang Beas) has replied on Wed Aug 13 12:40:13 IST 2025
Dear valued guest, We're thrilled to hear that you had a fantastic experience with us! Thank you for taking the time to share your wonderful feedback. We're grateful for guests like you who make our job so rewarding. We look forward to welcoming you back soon! Best regards, GS.Gill (F.O.M)
Excellent Stay
I found this property through Make My Trip, the food was excellent and amenities/ services were also very good
Room: Standard Room - Twin Bed
Hotel Uday Residency (Opp Radha Swami Satsang Beas) has replied on Wed Aug 13 12:41:37 IST 2025
Dear valued guest, Thank you for choosing us and for taking the time to share your feedback! We're delighted to hear that you enjoyed the food and found our amenities and services to be satisfactory. We appreciate your support and look forward to welcoming you back soon! Best regards, GS.Gill (F.O.M)
hotel stay experience
Food is good but the toilet seat cover is broken, the main door lock is not working from outside. bathroom taps are not working properly. AC remote control not available in the room to control the cooling.
Room: Standard Room - King Bed
Hotel Uday Residency (Opp Radha Swami Satsang Beas) has replied on Wed Jul 23 13:01:13 IST 2025
Dear valued guest, Thank you for bringing these issues to our attention. We apologize for the inconvenience caused by the broken toilet seat cover, malfunctioning main door lock, bathroom taps, and missing AC remote control. We're truly sorry that these issues detracted from your stay. We'll ensure that our maintenance team addresses these problems promptly. In the meantime, if you need any assistance or have further concerns, please don't hesitate to reach out to us. We appreciate your feedback and hope to welcome you back soon. Best regards, GS.Gill (FOM)
airconditioner needs to be changed
Airconditioner was not running properly food was good , Service was good. property was in a good location
Room: Standard Room - Twin Bed
Hotel Uday Residency (Opp Radha Swami Satsang Beas) has replied on Mon Jun 23 13:29:55 IST 2025
Dear Guest, Thank you for your feedback! We're glad you enjoyed the food and service, and appreciated the convenient location. Sorry to hear the air conditioner wasn't working properly, we'll investigate and improve our maintenance to ensure a comfortable stay for our guests. We appreciate your input! Best regards, Pranav Sharma
Terrible Stay
Room quality was not good, there were lot of mosquitoes in room, I called three times and got all-out. I did not get towel till morning, dinner was also not of good quality, papad was raw. bedsheet was dirty. Good facilities are available if you book directly room,
Room: Standard Room - Twin Bed
Hotel Uday Residency (Opp Radha Swami Satsang Beas) has replied on Wed Jul 23 13:09:27 IST 2025
Dear valued guest, Thank you for sharing your concerns about your recent stay with us. We apologize for the issues you faced, including: - Mosquitoes in the room (we'll ensure our pest control measures are more effective) - Delay in receiving towels - Unsatisfactory dinner quality (we'll review our food preparation) - Dirty bedsheet (we'll ensure our housekeeping standards are met) If you have any further concerns or suggestions, please don't hesitate to reach out. We hope to welcome you back soon. Best regards, GS.Gill (FOM)
big rooms
big rooms and need to be more clean.location of the hotel outer on kicha road.......................
Room: Standard Room - King Bed
Hotel Uday Residency (Opp Radha Swami Satsang Beas) has replied on Tue Jun 10 17:40:06 IST 2025
Dear Guest, Thank you for your feedback! We're glad you appreciated the spacious rooms. Sorry to hear they weren't as clean as you'd like. We'll work on enhancing our cleaning standards. Best regards, GS.Gill
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