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You are booking hotel for more than 30 days

Review Of Super Collection O Awas Vikas Near Bus Stand Formerly Hotel Rivera0123401234

Awas Vikas, Rudrapur

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.1
    Good

    133 Ratings, 67 Reviews

    excellent
    19%
    very good
    23%
    average
    29%
    poor
    14%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 3
    • 3
    • 5
    • 4
    • 5
    • 5
    • 3

    Rating Categories

    • Location3.4
    • Cleanliness2.8
    • Room3.5
    • Food3.1
    • Hospitality3.1
    • Value For Money2.6
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property has a great location, close to the market and easily accessible. Some guests mentioned friendly and cooperative staff, and decent food quality. While many appreciated the comfortable ambience and clean rooms, others faced issues like unclean linens, broken amenities, and poor maintenance. Guests highlighted varying experiences with room conditions and service speed. Overall, the property offers a mix of good service and significant cleanliness concerns.

    Sort by:

    Positive first
    4.0

    Good Stay

    dinesh r.solo

    Good to stay at the place

    Travel Month: Aug 2025

    Room: Classic

    3.0

    Worst Experience Ever

    business

    There are so many problems 1. Poor Maintenance of rooms, washrooms 2. Higiene Issue and poor lightings 3. TV doesn't work 4. Breakfast they serve after 9 AM, it's too late for business travelers. 5. Lift is not working 6. No telephone 7. No Food restaurant inside

    Travel Month: Jul 2025

    Room: Classic

    • user photos
    • user photos
    3.0

    Average Stay

    akshay s.business

    Room AC outlet water was dripping inside room. No kitchen you have to order from out side. Baki OK OK

    Travel Month: Jul 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    sourav a.

    Staff was good , room was not completely clean , still has some stains on bedsheet and washroom was a bit dirty too

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Classic

    1.0

    Bad rooms

    pankaj.group

    Rooms are not good and bedsheet cover, pillow cover are not washed. Do not go as shown in picture it's all bad experience

    Travel Month: Jul 2025

    Room: Classic

    1.0

    Terrible Stay

    arjun s.family

    Absolutely Disgusting — Health Hazard! This was hands down the worst hotel experience I’ve ever had. I wouldn’t recommend this place to my worst enemy. BED: The bed sheets were stained, reeking, and clearly never changed. I woke up with rashes and bedbug bites all over my body. It felt like sleeping in a dumpster. TOILET: The bathroom was beyond filthy. The toilet was cracked, leaking, and covered in grime and stains. There was even mold on the walls and ceiling, and a constant stench that made me gag. No toilet paper, no soap — nothing. HYGIENE: The room smelled like mold and sewage. Dust covered every surface, and there were cockroaches crawling near the trash can. SAFETY: The door lock barely worked and the staff seemed indifferent to complaints. I didn't feel safe or clean for even a second. STAFF: When I raised my concerns, the receptionist shrugged and told me I could leave if I didn’t like it. Zero accountability, zero professionalism. This place should be shut down by health authorities. I left within hours and still feel like I need a tetanus shot. AVOID AT ALL COSTS.

    Travel Month: Jul 2025

    Room: Classic

    3.0

    Average service

    jagjeet s.family

    Service of this hotel is average ac is not working in our room properly Hotel installed window ac which is not cooling properly

    Travel Month: Jun 2025

    Room: Classic

    2.0

    Poor Stay

    Not a good hotel. No proper room service.

    Travel Month: May 2025

    Room: Classic

    2.0

    Poor Stay

    shri p.family with 1 kid

    The room was old, on dirty blanket cover was provided, even the cover was also not in the proper mannar. No proper car parking, parking is just in front of the road. HOTEL quality is very poor and bad experience at this price.

    Travel Month: May 2025

    Room: Classic

    1.0

    Bad service and room not hygiene and food also very low quality

    vishal g.solo

    Very bad service provider by staff and last night I have three time call to staff due to ac not working but no staff visit in the room and neither change my room, and in the morning breakfast is very low category and and room also not hygiene. And i have booked the room with breakfast but the staff argument is a room book without breakfast.

    Travel Month: Apr 2025

    Room: Classic

    2.0

    Worst Experience- Please avoid

    aman m.business

    The worst experience I ever had in any of my hotel stay. No Breakfast offered even after my meal was included.

    Travel Month: Apr 2025

    Room: Classic

    2.0

    Don’t trust images.

    manas p.solo

    Do go with the images the rooms are sub par compared to images available online. The washroom ceiling was literally leaking.

    Travel Month: Mar 2025

    Room: Classic

    4.0

    Good 👍

    himanshu g.business

    stay was good quite comfortable. goodasty service n friendo behaviour. little bit delay in service but food was t

    Travel Month: Mar 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    4.0

    Good & Pleasant Stay

    anshul d.loyalty-iconfamily

    Location is good .Very near to all market .Nice rooms with large tub in washroom .Parking available

    Travel Month: Feb 2025

    Room: Classic

    • user photos
    1.0

    worst service

    vinit d.group

    totally worst service and misbehave by staff due to late night check in and room not clean and electrical switch not working properly

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Terrible Stay

    aditya v.business

    The entire experience was bad. No water in rooms. No outside food allowed. While they are charging very much for in house menu.

    Travel Month: Feb 2025

    Room: Classic

    2.0

    Poor Stay

    sunil.

    Rooms are not good no parking facility not good washroom no supportive staff

    Travel Month: Jan 2025

    Room: Classic

    2.0

    Poor Stay

    swati d.family

    Very poor property. Not properly maintained and washroom are very dirty.

    Travel Month: Jan 2025

    Room: Classic

    5.0

    Excellent Stay

    arun k.business

    A fantastic hotel with great service. The room was large, clean, and very comfortable, and the staff made us feel right at home.

    Travel Month: Jan 2025

    Room: Classic

    5.0

    Excellent Stay

    deepak v.business

    From the moment we arrived, we felt welcomed. The room was and modern, and the staff made sure we had everything we needed for a great stay.

    Travel Month: Jan 2025

    Room: Classic

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