The property boasts a great location near Shri Banke Bihari Temple and offers good food, which guests appreciated. However, there are serious issues with room service and cleanliness, including unclean bathrooms and inadequate amenities like towels and toiletries. Management appears poorly organized, with untrained staff leading to misunderstandings about stay dates. Many guests reported maintenance problems, lack of essential services, and rude service attitudes, making for an overall disappointing experience.