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Review Of Hotel Sera Grand by Verbatim Hospitality,Near SRM University

Maraimalai Nagar, Chennai | 36.5 km from city centre

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.5
    Very Good

    381 Ratings, 173 Reviews

    excellent
    23%
    very good
    37%
    average
    21%
    poor
    10%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 3
    • 4
    • 5
    • 4
    • 5
    • 3
    • 5
    • 4

    Rating Categories

    • Location3.9
    • Cleanliness3.6
    • Room3.7
    • Value For Money3.1
    • Food2.9
    • Security3.6
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    Reviews Summary

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    The property boasts a convenient location near SRM University, making it ideal for students and families visiting. Guests generally appreciate the spaciousness and cleanliness of the rooms, as well as the friendly staff. However, many reviews highlight consistent issues with cleanliness, including dirty linens and unpleasant odors in bathrooms. Additionally, service quality seems to vary, with reports of slow responses and inadequate housekeeping. While the food is generally considered tasty, choices are often limited during breakfast.

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