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You are booking hotel for more than 30 days
Civil Lines, Haldwani | 3.5 km from city centre
1236 Ratings, 684 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Saurabh Candy is highly appreciated for its cozy ambiance and attentive staff. Guests love the spacious, clean rooms and delicious food, describing it as a value-for-money choice. The prime location near attractions and reliable service add to its charm. Some have mentioned occasional maintenance needs, especially in bathrooms, but overall, it remains a popular spot for comfort and hospitality in Haldwani.
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stay
The hotel staff was very good and the overall hospitality was nice. But the hotel bathroom wasn’t good needs renovation
Room: Superior Room
Excellent Guest Caring
very Nice and wonderful stay comfortably. You will feel very special guest with the comfortable service right from Reception, Restaurant staff, Room Service and House Keeping staff all are very humble and service oriented.
Room: Superior Room
Terrible Stay
the ambience has deteriorated ! the hospitality services are pathetic. no proper response for commodities. will never suggest it to anyone now on !
Room: Deluxe Room
Hotel Saurabh By Moonlight Hospitality has replied on Wed Oct 01 20:05:41 IST 2025
Dear Ms. Bhatt, Thank you for taking the time to share your feedback regarding your recent experience at Hotel Saurabh by Moonlight Hospitality. I sincerely apologize for the shortcomings you encountered during your stay. Our goal is to provide exceptional service and comfort to all our guests, and I'm disheartened to hear that we fell short of this standard. I assure you that your concerns regarding the hospitality services and response times for requests have been taken seriously. I will be addressing these issues with our team to ensure improvements are made. We value your feedback as it helps us enhance our services. I hope you might consider giving us another opportunity to provide you with the quality experience we strive for. Thank you once again for your input. Warm regards, Rohit Belwal General Manager Hotel Saurabh by Moonlight Hospitality , Haldwani
Poor Stay
Room was very bad as basin was cracked and torned curtains and hotel staff asked for more money to change room
Room: Superior Room
Terrible Stay
Very old property very bad experience, Washroom is very bad and not Shower working and also toilet.
Room: Superior Room
Average Stay
Washroom stinky, issue with the taps, breakfast and food perfect ....................................
Room: Superior Room
In hindi their is saying naam bade aur darshan chote truly apply on hote
the service was not so good and the bed was very uncomfortable and tv was not working if we dial to househelp for anything we have to wait for very long
Room: Deluxe Room
Excellent Stay
Great experience, clean room, all room service request are well attended to.. The best quality food served..better than local cafes/restaurant.
Room: Deluxe Room
overall revie
rooms and bathroom were not very clean and also the exhaust of the bathroom was not working even after many complaints it didn't worked also AC in the room was not able to properly cool the room and the search it was feeling hot at certain pockets in the room but ultimately the bathroom should be clean which was not food food was average but the property has good parking space and a good garden
Room: Superior Room
Average Stay
Yes
Room: Superior Room
Function Hotel
Running hotel with decent rooms at the price points. However bed linen could have been more fresh or clean
Room: Superior Room
Excellent Stay
Location is prime on main road of Haldwani - Kathgodam. Neat and clean room with all amenities excellent. Brekfast was outstanding. Housekeeping was good and soft spoken.
Room: Superior Room
very good
very good..room clean, room size is great, view is excellent, you will never get this kind of room at this provided price, all staffs are so cooperative
Room: Deluxe Room
Good Stay
Hotel Saurabh in Haldwani is well located. and services are good.
Room: Deluxe Room
Hotel Saurabh By Moonlight Hospitality has replied on Tue May 20 15:59:21 IST 2025
Dear Sir, Greetings from Hotel Saurabh By Moonlight Hospitality! Thank you for sharing your valuable feedback to us & We look forward for your next visit to our property very soon. Warm Regards, Rohit Belwal General Manager Hotel Saurabh By Moonlight Hospitality
Excellent Stay
every thing is best, room, amenities,food,service, hygiene,easy access,parking,bar ,location . I use to stay here only whenever I visit haldwani . one of the best properties of Haldwani City.
Room: Superior Room
Hotel Saurabh By Moonlight Hospitality has replied on Tue May 20 15:59:07 IST 2025
Dear Sir, Greetings from Hotel Saurabh By Moonlight Hospitality! Thank you for sharing your valuable feedback to us & We look forward for your next visit to our property very soon. Warm Regards, Rohit Belwal General Manager Hotel Saurabh By Moonlight Hospitality
Good Stay
breakfast variety is enough. Food quality is good and taste is good. value for money room and comfortable stay.
Room: Deluxe Room
Hotel Saurabh By Moonlight Hospitality has replied on Tue May 20 15:58:56 IST 2025
Dear Sir, Greetings from Hotel Saurabh By Moonlight Hospitality! Thank you for sharing your valuable feedback to us & We look forward for your next visit to our property very soon. Warm Regards, Rohit Belwal General Manager Hotel Saurabh By Moonlight Hospitality
Great experience, Best hotel in haldwani must visit and highly recommended
The room was clean, spacious with nice amenities and The staff were friendly. I would definitely recommend this hotel to my friends and family.
Room: Superior Room
Hotel Saurabh By Moonlight Hospitality has replied on Tue May 20 15:58:38 IST 2025
Dear Sir, Greetings from Hotel Saurabh By Moonlight Hospitality! Thank you for sharing your valuable feedback to us & We look forward for your next visit to our property very soon. Warm Regards, Rohit Belwal General Manager Hotel Saurabh By Moonlight Hospitality
Good Stay
Comfortable stay with clean rooms and friendly staff. Great location near attractions. Breakfast was decent, though limited options. Wi-Fi was reliable. Would recommend for a short, budget-friendly visit.
Room: Superior Room
Hotel Saurabh By Moonlight Hospitality has replied on Tue May 20 15:58:21 IST 2025
Dear Sir, Greetings from Hotel Saurabh By Moonlight Hospitality! Thank you for sharing your valuable feedback to us & We look forward for your next visit to our property very soon. Warm Regards, Rohit Belwal General Manager Hotel Saurabh By Moonlight Hospitality
Excellent Stay
Wonderful stay got little discomfort because Ac cooling issue. But it got resolved. Overall experience was good peaceful . Food was also good
Room: Deluxe Room
Hotel Saurabh By Moonlight Hospitality has replied on Tue May 20 15:57:21 IST 2025
Dear Mr. Roy, Greetings from Hotel Saurabh By Moonlight Hospitality ! We appreciate your taking out the time to share this critical feedback with us. Offering personalized, warm service is our top most priority and we regret that we fell short of your expectations this time. The matter has been escalated to the concerned department head and we will ensure that the instance is investigated in detail and corrective measures are taken where required. While we may not be able to reverse your experience, we would look forward to another opportunity of welcoming you back to showcase the level of services that we Endeavor to offer to our guests. Warm Regards, Rohit Belwal General Manager Hotel Saurabh By Moonlight Hospitality
Good Stay
Except washroom fittings leakage every thing was found suitable.i stayed in rom no 208 .it may be addres
Room: Superior Room
Hotel Saurabh By Moonlight Hospitality has replied on Tue May 20 15:55:07 IST 2025
Dear Mr. Roy, Greetings from Hotel Saurabh By Moonlight Hospitality ! We appreciate your taking out the time to share this critical feedback with us. Offering personalized, warm service is our top most priority and we regret that we fell short of your expectations this time. The matter has been escalated to the concerned department head and we will ensure that the instance is investigated in detail and corrective measures are taken where required. While we may not be able to reverse your experience, we would look forward to another opportunity of welcoming you back to showcase the level of services that we Endeavor to offer to our guests. Warm Regards, Rohit Belwal General Manager Hotel Saurabh By Moonlight Hospitality
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