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Review Of Hotel Ruby

South Mumbai, Mumbai | 2.9 km drive to Tata Garden Park

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    2.6
    Average

    41 Ratings, 13 Reviews

    excellent
    15%
    very good
    10%
    average
    22%
    poor
    15%
    bad
    39%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 5
    • 4
    • 4
    • 1
    • 2
    • 3
    • 1
    • 5

    Rating Categories

    • Location1.9
    • Cleanliness2.0
    • Room2.7
    • Value For Money2.3
    • Child Friendliness1.5
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property has faced several negative reviews highlighting poor staff behavior and inadequate facilities. Guests reported issues with check-in delays, bad hygiene, and uncomfortable living conditions with smelly and congested rooms. Safety and family-friendliness were concerns, although some mentioned helpful staff. While a few appreciated the cleanliness and neatness, the overall sentiment leans towards dissatisfaction with the average location near the railway station and the disturbance from outside noise.

    Sort by:

    Positive first
    1.0

    Not for family.

    dhaval.couple

    Hotel staff is not well behaved and location is average and not family friendly. No light no water.

    Travel Month: Jan 2024

    Room: Double Deluxe AC Room

    1.0

    Bed experience

    amar s.group

    Very bed experience we have book in advance and payment done on booking. Last minutes hotel call me hotel cancelled. 5 peoples 5 hrs waiting on road. Very no one book this hotel

    Travel Month: Jan 2024

    Room: Double Deluxe AC Room

    1.0

    Booking room cancel-led by hotel

    varinder k.family

    Experience was terrible and all night i was facing many problems. My family with me little son old age parents. My wife all we not having stays till 3. 30 am today nights

    Travel Month: Aug 2023

    Room: Double Deluxe AC Room

    1.0

    Terrible Stay

    syed f.

    The experience was terrible as soon i reached my destination hotel there around 10:30 am the hotel person told me to wait for around 1:30 hours for the check in i waited there for 2 hours and later they told me that rooms were not available

    Travel Month: May 2023

    Room: Double Deluxe AC Room

    3.0

    Stay in ruby hotel

    dilip s.family

    Average facilities available in hotel

    Travel Month: Mar 2023

    Room: Double Deluxe AC Room

    1.0

    Disgusting

    shail k.family

    Bad quality unhygienic room asked me to check out at 10am in morning and not accepting proper id cards also asked for marriage certificate for proof. Disaster of a hotel ac also not working. Very bad

    Travel Month: Mar 2023

    Room: Double Deluxe AC Room

    1.0

    Wist experience we booked through mm t at the time of entering hotel checkin was denied saying hotel is full we made full payment had booking confirmation at the night bcz if this incident have to travel to search for another hotel for 2 hour's

    saish.business

    Never book this hotel its a trap

    Travel Month: Feb 2023

    Room: Double Deluxe AC Room

    3.0

    Average Stay

    akash c.family

    I gave average rating as hotel owner was co-operative. Strictly not recommended to family or reputed people

    Travel Month: Jan 2023

    Room: Deluxe Triple AC Room

    3.0

    Good

    maya.loyalty-icongroup

    Hi i good place for the day hddcv

    Travel Month: Jan 2023

    Room: Double Deluxe AC Room

    3.0

    There was some disturbance sound

    dhananjay s.solo

    Disturbance sound was coming from outside room at 11 pm night.

    Travel Month: Oct 2022

    Room: Deluxe Single AC Room

    4.0

    Memorable trip with family

    rakesh k.couple

    Near the railway Station, the Hotel was located. All the services were good. The rooms were comfortable and clean. We did not have food from the Hotel. The staff was helpful. It was a safe Hotel for the family.

    Travel Month: Oct 2019

    Room: Double Deluxe AC Room

    2.0

    Staff behaviour is good but room is very smelly

    marghub a.loyalty-iconsolo

    Rooms are very smelly. And also very congested room and bathroom. Staff behaviour is good. Hotel located nearby Ms Ali Road

    Travel Month: Jul 2019

    Room: Deluxe Single AC Room

    3.0

    The Hotel is good but the area Around, location is not good

    vaibhav s.family

    Hotel service was good. Room was also neat and clean. The area Around the Hotel makes uncomfortable.

    Travel Month: Apr 2019

    Room: Double Deluxe AC Room

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