The property has a mix of experiences according to guests. While some mentioned the staff was polite and service was timely, many faced issues with cleanliness and maintenance. Rooms were often reported as small and unhygienic, with non-functional amenities like AC and TVs. Guests also highlighted problems with breakfast availability, inadequate room facilities, and slow service. Despite some positive comments about location and ambiance, several reviews describe it as a disappointing stay overall.