3 hotels with the same name hotel downtown. Staff not co operative. No soap no electric kettle no extra blanket. Hotel was short of resources. We had bad experience staying there.
Hotel Downtown - Vaishali Nagar has replied on Wed Jan 08 11:49:19 IST 2025
Dear Ratika,
Thank you for your feedback and for sharing your experience at Hotel Downtown - Vaishali Nagar.
We sincerely apologize for the negative experience you encountered during your stay. We understand your concerns regarding the lack of amenities, such as soap, an electric kettle, and extra blankets.
We take all guest feedback seriously and will use your valuable input to address the issues you raised.
We strive to provide a comfortable and enjoyable stay for all our guests, and we apologize that your experience did not meet your expectations.
We appreciate your understanding and hope to have the opportunity to welcome you back to Hotel Downtown - Vaishali Nagar in the future and provide you with a more positive experience.