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Review Of HOTEL PLR GRAND0123401234

Near Tirupati Bus Station, Tirupati | 3 minutes walk to Tirupati Central Bus Station

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    3698 Ratings, 2472 Reviews

    excellent
    23%
    very good
    36%
    average
    21%
    poor
    9%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 3
    • 3
    • 2
    • 2
    • 1
    • 2
    • 4
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness3.6
    • Room3.6
    • Food3.9
    • Hospitality3.7
    • Value For Money3.7
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    Reviews Summary

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    The property enjoys a prime location just behind the APSRTC bus stand, making it convenient for travelers. Many guests appreciated the spacious rooms and complimentary breakfast, highlighting the variety and quality of the food. However, some aspects like washroom maintenance and service responsiveness received consistent criticism. Guests reported issues with cleanliness, slow room service, and staff behavior, pointing out that improvements are needed to fully meet expectations. Despite these concerns, it remains a budget-friendly option for short stays in Tirupati.

    Sort by:

    Positive first
    3.0

    Average Stay

    deepali t.

    I am giving an average rating because there was ongoing construction work at the hostel, and the continuous noise caused a lot of discomfort during my stay. I did not try the food, so I cannot comment on that aspect.

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    3.0

    Average Stay

    chintan p.solo

    Rooms r ok , wooden door n furniture r rotten, washbasin has a crack in it, location is good . Nearby bus stand. Breakfast was nice.

    Travel Month: Sep 2025

    Room: Deluxe AC Room

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    2.0

    Poor Stay

    sonam b.family

    Location is best, food quality is great but rooms are Not up to the standards . They should work on Cleanliness and hygiene .

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    chetti m.solo

    worst night I have slept, no proper air conditioner, chemical smell no proper beds and worst bedsheets ufff overall worst experience....

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    leela k.family with 2 kids

    It was a very bad experience, at first when we entered the hotel, the staff did not respond well, We were waiting about 25 minutes, we informed our arrival to them in advance and so many reasons, bad room service, staff behaviour, no car parking facility, suffered a lot along with children and old people

    Travel Month: Sep 2025

    Room: EXECUTIVE ROOM

    1.0

    Terrible Stay

    eerla a.group

    My stay was quite disappointing. The property was poorly maintained, food was below average and not worth the price, and basic facilities were not functioning properly. The location was not convenient and service was very slow and unhelpful. Overall, a bad experience and would not recommend.

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    amit a.family

    after 3 request also door mat , towels were not given , request were done continuously more than 3 times also kya very old hotel, all fittings fixtures were damaged ex door lock , bathroom door , AC etc. can't expect such hotels from make my trip

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    2.0

    poor

    mahendra r.couple

    not worth of rooms are not good hot water is not cmg no clean no room service available

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    5.0

    worth the money for the stay we ha

    hanish s.family

    the stay was pleasant and the food was good.especially the buffet and thali were really good. The rooms were neat.

    Travel Month: Aug 2025

    Room: Deluxe AC Room

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    1.0

    Terrible Stay

    bharat s.family with 1 kid

    What about my refund

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    3.0

    Average Stay

    manminder a.family

    The room stinks with the odour of cigrettes, very old furniture and bath fittings, look like of 1970's. Nothing modern. Food was average and low priced but you can get better rooms as the same fares in tirupati. Needs a lot of improvement.

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    3.0

    average stay

    chetan.family with 1 kid

    very close to apsrtc bus stand but reuires lot of improvement, ac outlet water was leaking from inside very close to apsrtc bus stand but reuires lot of improvement , ac outlet water was leaking from inside

    Travel Month: Aug 2025

    Room: PREMIUM ROOM

    HOTEL PLR GRAND has replied on Sat Aug 16 13:46:40 IST 2025

    Dear Chethan, Thank you for taking the time to share your feedback. We’re glad to hear that you found our location convenient, especially being so close to the APSRTC bus stand. However, we sincerely apologize for the inconvenience caused by the AC outlet leakage and the overall condition of the room. Your concerns are important to us, and we’ve already escalated the issue to our maintenance team to ensure it’s resolved immediately. We are also in the process of implementing improvements across the property to provide a better and more comfortable experience for our guests. We truly value your input and hope you’ll consider giving us another opportunity to serve you better in the future. Warm regards, Team PLR Grand

    4.0

    Good Stay

    arunesh s.family with 1 kid

    i have booked executive room, so room in size is good for 2 people. pls take breakfast included while booking room, they have multiple options in breakfast..also maintained taste and hygiene. i have booked executive room, so room in size is good for 2 people. pls take breakfast included while booking a room, they have multiple options in breakfast..also maintained taste and hygiene.

    Travel Month: Aug 2025

    Room: EXECUTIVE ROOM

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    HOTEL PLR GRAND

    Dear Mr. Singh, Thank you so much for your kind words and for taking the time to share your experience. We’re glad to hear that you found the Executive Room spacious and comfortable for two people. It’s also great to know that you enjoyed our breakfast options — we do our best to maintain both taste and hygiene, and your appreciation means a lot to our team. We truly value your feedback and look forward to welcoming you back on your next visit. Warm regards, Team PLR Grand Hotel

    3.0

    Average Stay

    krishnakumar a.family

    Location was good, near bus stand. Toilet was not well maintained and not clean. Kettle, glasses were not provided. Room service is slow Location was good, near bus stand. Toilet was not well maintained and not clean. Kettle, glasses were not provided. Room service is slow

    Travel Month: Jul 2025

    Room: Deluxe AC Room

    HOTEL PLR GRAND has replied on Sat Aug 16 13:54:32 IST 2025

    Dear Mr. Krishnakumar Acharya, Thank you for sharing your feedback with us. We’re glad to know that you found our location convenient, especially being close to the bus stand. However, we sincerely apologize for the inconvenience caused during your stay, particularly regarding the cleanliness of the toilet, missing in-room amenities like the kettle and glasses, and the delay in room service. Your comments are extremely valuable to us. We have already shared this with our housekeeping and service teams to ensure immediate corrective action is taken. We are also reviewing our room readiness checklist to ensure all standard amenities are in place before guest check-in. We truly appreciate your honest review, and we hope you’ll give us another opportunity to serve you better in the future. Warm regards, Tea PLR Grand Hotel

    2.0

    Poor Stay

    ganapathi h.family with 1 kid

    Rusted sanitary fittings, flush not working, uncleaned room. Towels not changed for the second day. We got the room changed. Restaurant was good with hygienic food

    Travel Month: Jul 2025

    Room: Deluxe AC Room

    • user photos

    HOTEL PLR GRAND has replied on Sat Aug 16 15:14:19 IST 2025

    Dear Mr. Patil, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused due to the condition of the sanitary fittings, the non-functional flush, and the housekeeping lapses. This is not the standard we strive to maintain, and we regret that your experience fell short of expectations. We’re glad, however, to know that you were satisfied with the food and hygiene standards in our restaurant. Your positive note about that is truly appreciated. Please be assured that your concerns have been shared with our maintenance and housekeeping teams for immediate action. We hope to have the opportunity to serve you better on your next visit. Warm regards, Team Plr Grand Hotel

    5.0

    Excellent Stay

    nagaraju v.family

    the stay was very nice. this is the third time I am staying here with family. excellent property with all ameneties. location is very good as the proprty is just by the side of RTC busstand and 1 km away from tirupati railway station. staff is very cooperative. overall the facility is highly recommended the stay was very nice. this is the third time I am staying here with family. excellent property with all ameneties. location is very good as the proprty is just by the side of RTC busstand and 1 km away from tirupati railway station. staff is very cooperative. overall the facility is highly recommended.

    Travel Month: Jul 2025

    Room: Deluxe AC Room

    HOTEL PLR GRAND has replied on Sat Aug 16 15:22:16 IST 2025

    Dear Mr. Varanasi, Thank you for your continued patronage and for choosing to stay with us for the third time. We are thrilled to hear that you had a pleasant stay with your family and found our property well-equipped and conveniently located near the RTC bus stand and Tirupati railway station. Your kind words about our staff and facilities are truly appreciated. It’s always our goal to provide a comfortable and welcoming environment for our guests, and your recommendation means a great deal to us. We look forward to welcoming you and your family again on your future visits. Warm regards, Team PLR Grand Hotel

    1.0

    Poor Service and Room Conditions

    manish d.family with 1 kid

    I had a very frustrating experience during my recent stay. Firstly, the terms and conditions mentioned while booking online were quite different from what was actually offered. The service was extremely disappointing, and the staff's attitude was unprofessional and unhelpful. Despite booking an executive room, the condition was unacceptable: The room was dirty and full of mosquitoes No basic amenities like drinking glasses, tea setup, or a water heater I had a very frustrating experience during my recent stay. Firstly, the terms and conditions mentioned while booking online were quite different from what was actually offered. The service was extremely disappointing, and the staff's attitude was unprofessional and unhelpful. Despite booking an executive room, the condition was unacceptable: The room was dirty and full of mosquitoes No basic amenities like drinking glasses, tea setup, or a water heater The air conditioning was not functioning properly Overall maintenance and hygiene were severely lacking I had to constantly follow up for even the most basic services, which made the entire experience stressful. This was overall a very poor experience and I hope the management takes immediate steps to improve the quality of service and facilities. sure

    Travel Month: Jul 2025

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    kishore y.family with 1 kid

    Rooms are very old and not maintained. Rest rooms are poor and the flush does not work properly. Only the reception area is re done

    Travel Month: Jul 2025

    Room: Deluxe AC Room

    2.0

    Poor Stay

    vishal p.

    The hotel was in a very bad shape,not maintained hygiene at all

    Travel Month: Jul 2025

    Room: Deluxe AC Room

    3.0

    Average Stay

    rajesh j.family

    The hotel was clean. What was shown and the real had too much of a difference. It says 3 star but not to that standard.

    Travel Month: Jul 2025

    Room: Deluxe AC Room

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