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Review Of HOTEL PLR GRAND0123401234

Near Tirupati Bus Station, Tirupati | 3 minutes walk to Tirupati Central Bus Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    3721 Ratings, 2477 Reviews

    excellent
    23%
    very good
    36%
    average
    21%
    poor
    9%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 5
    • 4
    • 4
    • 5
    • 3
    • 5
    • 4
    • 2

    Rating Categories

    • Location4.1
    • Cleanliness3.6
    • Room3.6
    • Food3.9
    • Hospitality3.7
    • Value For Money3.7
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    Review Summary

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    The property is conveniently located just behind the bus stand and near the railway station, making it easily accessible. Guests appreciate the spacious and neat rooms, as well as the complimentary breakfast offerings. However, many reviews highlight issues such as poor maintenance, slow service, and unclean facilities, particularly in bathrooms. The staff's professionalism also receives mixed feedback, with some guests reporting rudeness while others commend their hospitality.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    ramesh g.

    Location is easily reachable, near Bus Terminus. Property is good, neat and clean. Staff are very co-operative. Food also nice.

    Travel Month: Nov 2025

    Room: Deluxe AC Room

    2.0

    not worthy to stay

    hanmanthkari a.business

    wifi not working, AC not working, no proper response from room service. not worthy to stay.

    Travel Month: Nov 2025

    Room: EXECUTIVE ROOM

    5.0

    Excellent Stay

    prabhakar k.group

    Booking procedure online is comfortable, difference in GST refund immediately is shows promt action & customer oriented in business reflects. Hotel proximity is convenient for local as well as interstate busstand. Center place for all activities... Food served is good as per customer requirements.

    Travel Month: Nov 2025

    Room: Deluxe AC Room

    3.0

    Average Stay

    rohith.

    It’s an old hotel remodeled into new. But all the electricals like AC, heater all are old but they are in use. My AC stopped working at 4am, then I called the receptionist. Technician came and fixed the issue.

    Travel Month: Oct 2025

    Room: Deluxe AC Room

    4.0

    Good Stay

    sundeep m.group
    Travel Month: Oct 2025

    Room: Deluxe AC Room

    4.0

    Good Stay

    anil k.couple

    Restaurant food is good and hygienic. Located near the railway station and very close to the RTC bus stand. Very cooperative staff. The bathrooms are neat and clean, they appear to have been recently renovated.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe AC Room

    3.0

    Average Stay

    deepali t.

    I am giving an average rating because there was ongoing construction work at the hostel, and the continuous noise caused a lot of discomfort during my stay. I did not try the food, so I cannot comment on that aspect.

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    3.0

    Average Stay

    chintan p.solo

    Rooms r ok , wooden door n furniture r rotten, washbasin has a crack in it, location is good . Nearby bus stand. Breakfast was nice.

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    • user photos
    • user photos
    2.0

    Poor Stay

    sonam b.family

    Location is best, food quality is great but rooms are Not up to the standards . They should work on Cleanliness and hygiene .

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    chetti m.solo

    worst night I have slept, no proper air conditioner, chemical smell no proper beds and worst bedsheets ufff overall worst experience....

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    leela k.family with 2 kids

    It was a very bad experience, at first when we entered the hotel, the staff did not respond well, We were waiting about 25 minutes, we informed our arrival to them in advance and so many reasons, bad room service, staff behaviour, no car parking facility, suffered a lot along with children and old people

    Travel Month: Sep 2025

    Room: EXECUTIVE ROOM

    1.0

    Terrible Stay

    eerla a.group

    My stay was quite disappointing. The property was poorly maintained, food was below average and not worth the price, and basic facilities were not functioning properly. The location was not convenient and service was very slow and unhelpful. Overall, a bad experience and would not recommend.

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    amit a.family

    after 3 request also door mat , towels were not given , request were done continuously more than 3 times also kya very old hotel, all fittings fixtures were damaged ex door lock , bathroom door , AC etc. can't expect such hotels from make my trip

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    2.0

    poor

    mahendra r.couple

    not worth of rooms are not good hot water is not cmg no clean no room service available

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    5.0

    worth the money for the stay we ha

    hanish s.family

    the stay was pleasant and the food was good.especially the buffet and thali were really good. The rooms were neat.

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    bharat s.family with 1 kid

    What about my refund

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    3.0

    Average Stay

    manminder a.family

    The room stinks with the odour of cigrettes, very old furniture and bath fittings, look like of 1970's. Nothing modern. Food was average and low priced but you can get better rooms as the same fares in tirupati. Needs a lot of improvement.

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    3.0

    average stay

    chetan.family with 1 kid

    very close to apsrtc bus stand but reuires lot of improvement, ac outlet water was leaking from inside very close to apsrtc bus stand but reuires lot of improvement , ac outlet water was leaking from inside

    Travel Month: Aug 2025

    Room: PREMIUM ROOM

    HOTEL PLR GRAND has replied on Sat Aug 16 13:46:40 IST 2025

    Dear Chethan, Thank you for taking the time to share your feedback. We’re glad to hear that you found our location convenient, especially being so close to the APSRTC bus stand. However, we sincerely apologize for the inconvenience caused by the AC outlet leakage and the overall condition of the room. Your concerns are important to us, and we’ve already escalated the issue to our maintenance team to ensure it’s resolved immediately. We are also in the process of implementing improvements across the property to provide a better and more comfortable experience for our guests. We truly value your input and hope you’ll consider giving us another opportunity to serve you better in the future. Warm regards, Team PLR Grand

    4.0

    Good Stay

    arunesh s.family with 1 kid

    i have booked executive room, so room in size is good for 2 people. pls take breakfast included while booking room, they have multiple options in breakfast..also maintained taste and hygiene. i have booked executive room, so room in size is good for 2 people. pls take breakfast included while booking a room, they have multiple options in breakfast..also maintained taste and hygiene.

    Travel Month: Aug 2025

    Room: EXECUTIVE ROOM

    • user photos
    • user photos
    • user photos

    HOTEL PLR GRAND

    Dear Mr. Singh, Thank you so much for your kind words and for taking the time to share your experience. We’re glad to hear that you found the Executive Room spacious and comfortable for two people. It’s also great to know that you enjoyed our breakfast options — we do our best to maintain both taste and hygiene, and your appreciation means a lot to our team. We truly value your feedback and look forward to welcoming you back on your next visit. Warm regards, Team PLR Grand Hotel

    3.0

    Average Stay

    krishnakumar a.family

    Location was good, near bus stand. Toilet was not well maintained and not clean. Kettle, glasses were not provided. Room service is slow Location was good, near bus stand. Toilet was not well maintained and not clean. Kettle, glasses were not provided. Room service is slow

    Travel Month: Jul 2025

    Room: Deluxe AC Room

    HOTEL PLR GRAND has replied on Sat Aug 16 13:54:32 IST 2025

    Dear Mr. Krishnakumar Acharya, Thank you for sharing your feedback with us. We’re glad to know that you found our location convenient, especially being close to the bus stand. However, we sincerely apologize for the inconvenience caused during your stay, particularly regarding the cleanliness of the toilet, missing in-room amenities like the kettle and glasses, and the delay in room service. Your comments are extremely valuable to us. We have already shared this with our housekeeping and service teams to ensure immediate corrective action is taken. We are also reviewing our room readiness checklist to ensure all standard amenities are in place before guest check-in. We truly appreciate your honest review, and we hope you’ll give us another opportunity to serve you better in the future. Warm regards, Tea PLR Grand Hotel

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