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Review Of Hotel Planet Plaza

Andheri East, Mumbai | 2 km drive to T2 - Chhatrapati Shivaji Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.7
    Average

    641 Ratings, 400 Reviews

    excellent
    16%
    very good
    18%
    average
    17%
    poor
    18%
    bad
    31%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 2
    • 1
    • 2
    • 2
    • 2
    • 1
    • 5
    • 2

    Rating Categories

    • Location3.2
    • Cleanliness3.1
    • Room3.0
    • Value For Money3.0
    • Food2.9
    • Security2.6
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The reviews highlight significant cleanliness issues, with multiple guests mentioning dirty rooms, unhygienic bathrooms, and unpleasant odors. While some appreciated the friendly staff and the convenient location near the airport and metro stations, many found the service and amenities lacking, like limited breakfast options and poor room conditions. The property is often noted as budget-friendly, but guests felt the overall experience did not match the value.

    Sort by:

    Positive first
    2.0

    Poor Stay

    ranjeet k.

    Hotel planet plaza room is not clean.

    Travel Month: Jul 2025

    Room: Executive Room Non AC

    1.0

    TERRIBLE STAY NOTHING IS THERE.ROOMS VERY DIRTY.NO ANY SERVICE. DON'T COME

    parag k.business

    Terrible Stay.No Any Service, Very Dirty Rooms.if Anyone planning to Stay Here Don't BOOK

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Executive Room AC

    2.0

    uncleanliness in room. not well furnished. no proper communication.

    ashwini s.family with 1 kid

    Dusty room and was not proper water arrangements. It was an a bad experience. Walls are very dirty, dust, spider and holes in room

    Travel Month: May 2025

    Room: Executive Room Non AC

    1.0

    measure issue wa

    saidul i.loyalty-iconcouple

    totally issued in water not provided water for drink and Whenever he used the toilet he had to buy water not provided doul blanket given blanket too much smaller size too much terrible

    Travel Month: Feb 2025 (4-Night Stay)

    Room: Executive Room AC

    • user photos
    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    venkataraja.

    Pleasant hotel. Neet and clean. Customer support awesome. Best hotel on low budget in main city of mumbai.

    Travel Month: Feb 2025

    Room: Deluxe Room AC

    2.0

    Poor Stay

    aranya s.

    bed was not as seen in pics,bed sheet was dirty, blanket 🤢 smelly,water dripping from toilet celling,tv not working.... request to put honest details nxt time

    Travel Month: Jan 2025

    Room: Executive Room Non AC

    1.0

    Terrible Stay

    bhoomika s.loyalty-icongroup

    I want a full refund for this booking bedsheets for extremely dirty room was dirty i didn't even stay for a minute over therw

    Travel Month: Dec 2024

    Room: Executive Room Non AC

    3.0

    Average Stay

    hardik m.

    Hotel was average taking price into consideration, no soaps, handwash or toothpaste was provided by hotel, everything was to be bought by us. Cleanliness was there, and the hotel is infront of main road thats a plus point. Overall experience in that hotel was average. Not good nor bad.

    Travel Month: Nov 2024

    Room: Deluxe Room AC

    1.0

    Terrible Stay

    nitin k.family

    The most unhygienic hotel i have ever visited. There was a hole in the ceiling from which water was leaking, and the room smelled like a sewer. I would never recommend anyone to stay in this hotel. It is not worth the rs. 1800 charged. Even if the room were offered at rs. 500, i would not take it.

    Travel Month: Jun 2024

    Room: Executive Room AC

    3.0

    Not worthy

    didin p.solo

    Untidy bedsheets and wash rooms. Not properly cleaned. Not worthy. Need to maintain proper cleaning. Not worthy for 1400 rs

    Travel Month: Apr 2024

    Room: Executive Room Non AC

    1.0

    Worst hotel; book at your own risk.

    prashant k.business

    This hotel is the worst one, full of insects and rats. Book at your own risk because hotel booking is not refundable.

    Travel Month: Feb 2024 (3-Night Stay)

    Room: Executive Room AC

    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    ishmeet s.solo

    The room and toilet was very unhygienic and staff was also not good very non cooperative. You should go for any other hotel.

    Travel Month: Feb 2024

    Room: Executive Room Non AC

    2.0

    I give you rating one only

    nitin u.loyalty-iconsolo

    Room baht smiley tha. Garam pani ka koi suvidha nah-in tha. Checkin kaya tab jo roan diya gaya tha use room mein toilet bakwas tha usmein chuhe ki awaaz a rahi thi.

    Travel Month: Jan 2024

    Room: Executive Room AC

    1.0

    Terrible Stay

    vaibhav p.

    There was only dirt in that hotel, the staff didn't even provide the same service, they even took extra charges from me.

    Travel Month: Nov 2023

    Room: Executive Room AC

    1.0

    Terrible

    sanjay p.business

    I found very rude and untrained staff. I already done booking. Hotel called me 2 hour before check in and get my confirmation. Although when i reached there they told me to wait for 2 minute outside. I requested to put my luggage inside but nobody came. We waited 30 min outside then i cancel-led to stay there.

    Travel Month: Nov 2023

    Room: Executive Room Non AC

    2.0

    Room condition very poor and also water giger not available in room, window back side view very poor.

    yuvraj g.loyalty-iconfamily

    Room condition very poor and also water giger not available in room, window back side view very poor. Inside room not healthy atmosphere for family stay.

    Travel Month: Oct 2023

    Room: Executive Room Non AC

    2.0

    Bad

    gaurav.family

    The hotel and ambiance was below average. No water bottle was given, no cleanliness after repeated reminders until i blasted on them once. Careless employees and staff.

    Travel Month: Sep 2023 (6-Night Stay)

    Room: Deluxe Room AC

    2.0

    Horrible experience

    justin f.couple

    Staff very unprofessional they always create lot of noise by screaming out of the room, they will play loud videos out of the room on mobile they always shut the water supply to your room, room was unhygienic not maintained at all, no inhouse food available, location too noisy.

    Travel Month: Sep 2023

    Room: Executive Room AC

    3.0

    Hotel review

    vardan s.business

    The hotel is mediocre to stay. The area where the hotel is located is not much advanced. I suggest if you are visiting mumbai you can stay at santacruz side for access to a much better area.

    Travel Month: Aug 2023

    Room: Executive Room AC

    1.0

    Terrible Stay

    ca s.

    Stay was not clean and the people was very rude and they were not even providing drinking water they were charging extra service charges for even packed water bottle every time. Room's video

    Travel Month: Jun 2023

    Room: Executive Room AC

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