The property is praised for its stunning views and helpful, courteous staff. Guests loved the rooftop cafe for its ambiance and tasty food. Many reviews highlight the cleanliness and comfort of the rooms. However, there are consistent complaints regarding the property's distance from the main attractions, with taxi fares being perceived as steep. Additionally, issues like slow service and inconsistency in food quality have been noted by some visitors. Overall, a mixed experience but many appreciate the hospitality and environment.