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DLF Phase 1, Gurgaon
28 Ratings, 17 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts spacious and well-maintained rooms, making it quite comfortable for extended stays. Staff members are often described as friendly and helpful. However, multiple guests noted issues with cleanliness, as rooms can be dirty upon arrival. The property’s location raises concerns, with a bad road leading to it and safety worries for women, especially at night. Food options also seem to fall short, with many recommending to rely on food delivery apps.
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Average
No breakfast was included as written as well as no facilities are provided even room was dirty.
Room: Classic (2X)
Hotel O Yor Residency has replied on Mon Aug 30 12:04:04 IST 2021
Hi, prashant! this is certainly not something we would like our guests to experience. We will surely take corrective action in order to resolve this and to avoid such hassle in the future. Regards, ivy
It’s not safe
couplePlease don’t go if you have female in your group coz. I this place is wholly booked by the people who just want to drink
Room: Classic (2X)
Hotel O Yor Residency has replied on Mon Aug 30 12:01:11 IST 2021
Hi, rohit! thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, amelia.
Nice place with good rooms
Good place to stay. Spacious rooms.
Room: Classic (2X)
Hotel O Yor Residency has replied on Wed Jul 14 10:09:35 IST 2021
Hi, shantanu! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, jacob
This hotel to best locations
The hotel to best service best location to best room service
Room: Classic (2X)
Good for business travel
Hotel is good. Only food need to be work upon.
Room: Classic (2X)
Hotel O Yor Residency has replied on Thu Oct 03 23:49:32 IST 2019
Thank you so much for the wonderful rating, Vivek! Be assured, we ve marked a note of this concern to ensure a comfortable and relaxing stay ahead) regards, Rahul
Below and experience
businessHotel is next to a terrible neighborhood. The road to the hotel is in bad shape and gets full of septic water and stinks. Only positive is the room and washroom. The cleaning staff is lazy and have to be called. Food is not good. Depend on food delivery apps for meals.
Room: Classic (2X)
Hotel O Yor Residency has replied on Fri Sep 27 19:02:31 IST 2019
Sorry for the unpleasant experience you had with us, Neeraj! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be memorable one) regards, Jamil
Average stay
Had se issues with my stay. Starting from the entry, the Road in front entry is always filled with sewer water, then got quite a nice room, but tv was not working and ac remote was missing. I ordered myself a tea which was really poor so I didn't go for the food. Security should be checked because the location is not so good and is unsafe for women in dusk.
Room: Classic (2X)
Hotel O Yor Residency has replied on Mon Sep 16 18:47:05 IST 2019
Hi, Alok! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Rahul.
Hotel very clean
I love stay in SilverKey hotel, staff is also very good and friendly.
Room: Classic (2X)
Hotel O Yor Residency has replied on Mon Sep 09 06:37:42 IST 2019
Heartfelt gratitude for sharing this, Ashish Sharma! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming and we look forward to being your host soon :). Regards, Vishal.
Overall a nice property
groupLocation is near phase 1 metro inside a small lane. Food OK. Breakfast limited.
Room: Classic (2X)
Hotel O Yor Residency has replied on Sun Sep 08 06:32:45 IST 2019
Great to hear this, Shimul Gupta! Thanks for being part of our family and we'll always strive to keep up with your expectations. We will work harder to ensure your rocking stay with us next. Have a pleasant day! Hoping to retain this continuous love and support with our incredible services. Regards, Pravin
Business travel
Where should I start from! Surrounding smelly. Rooms smelly. Food, I don't even think it's Oyo standard.
Room: Classic (2X)
Hotel O Yor Residency has replied on Wed Sep 04 18:42:53 IST 2019
Apologies for the inconvenience caused, Vivek! We've marked a note for the experience you had with us and we'll put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :). Regards, Navneet.
Good room. Approach road and neighborhood is very bad. Only one item for breakfast and the quantity is very limited. Staff is rude.
businessAfter booking on MMT, there was no confirmation at the hotel. Had to wait in the lobby for 40 mins. Spoke to Damini at MMT who wasn't sorry at all about the mix-up. First booking got canceled without me requesting for it.
Room: Classic (2X)
Hotel O Yor Residency has replied on Wed Sep 04 18:42:54 IST 2019
Hi, Neeraj! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully controlled and eliminated to the maximum extent. Regards, Pravin
Value for money.
The hotel was very nice, hassle-free staff, spacious rooms, clean floors, and nice service by the staff too.
Room: Classic (2X)
Hotel O Yor Residency has replied on Sun Sep 01 06:40:50 IST 2019
Thank you for rating us highly, Pawan Bhura! Glad to know that services offered by us meet up your expectations and we'll endeavor to keep it up. Looking forward to your next visit with us and ensure you will cherish these lovely memories forever. Regards, Rachit.
Excellent stay
I love this place! Only stayed there once, so far but will visit again, someday! Great location, great staff, great food, great rooms.
Room: Classic (2X)
Hotel O Yor Residency has replied on Thu Aug 29 06:31:43 IST 2019
Thank you for your positive comments, md Shahjad! Glad to hear that you enjoyed your stay with us! Looking forward to making your future experience more delightful. Give us another chance to host you soon) have an awesome day! Regards, Hemant
No good
familyThere is no wifi, locality is so dirty Around, room was average, it required maintenance.
Room: Classic (2X)
Hotel O Yor Residency has replied on Thu Aug 22 20:09:22 IST 2019
Hi, Raju! We are extremely apologetic to know that your experience with us has not been a pleasant one and we would definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal
Staff
soloGood staff, cleanliness is brilliant Rooms are big
Room: Classic (2X)
Hotel O Yor Residency has replied on Thu Aug 22 06:35:31 IST 2019
Hey Amit Mittal, we shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Vishal
Nice stay
Room was good but no restaurant available.
Room: Classic Room
Hotel O Yor Residency has replied on Thu Jun 06 14:25:23 IST 2019
Hi, Shibu! Thank you for rating our services. We understand that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Navneet
Spacious room. Close to dt mall
Good spacious room. Well lit and maintained. Very good for extended stay. The only issue I had was outside noise from the neighbouring village. The temple next door started loud prayers early in the morning rendering sleep impossible. A small patch in the approach road needs repairs. However can be avoided by taking a different by lanes. Good property but poor location.
Room: Classic Room
Sector 50
Udyog Vihar
Sector 29
In Rohtak
Sector 29
DLF Phase 1
Mahipalpur
Sahibabad
Chanakyapuri
Aerocity
Karnki
Aerocity
Connaught Place
Bissar Akbarpur
East Delhi
Paschim Vihar
Sector H7
Sector 42
Sector 46
Sector 23A
Sector 43
Sector 39
Old Gurgaon
Sector 93
DLF Phase 3
Sector 70
Kherki Daula
Sector 44
DLF Phase 3
Sector 46
Sector 57
Sector 38
Sector 45
Sector 57
DLF Phase 3
Sector 29
