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Review Of Hotel O Suhana Grand

Name: Hotel O Suhana Grand
Address: 20-97-2, Madhura Nagganesh Theater Lane, Beside Vijaya Lakshmi Hospital, R B Nagar, Bus Stand Colonyar, Shamshabad, Shamshabad Mandal, Rangareddy, Hyderabad, Hyderabad, 501218, IN
Price range: Hotel O Suhana Grand Price starts at INR 1,410/Night
Rating: 3.2

Shamshabad, Hyderabad | 8.9 km drive to Rajiv Gandhi International Airport

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User Rating & Reviews

everyone
couple
family
group
solo
business

3.2

Good

178 Ratings, 113 Reviews

excellent

31%

very good

25%

average

10%

poor

10%

bad

25%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.7
Cleanliness3.4
Room3.6
Food2.1
Hospitality3.2
Value For Money3.5

We are using generative AI to show you summarised user review

Reviews Summary

This property is conveniently located near the airport, making it ideal for quick stays. While some guests appreciated the courteous staff and clean rooms, many pointed out significant issues like poor hygiene, unclean bathrooms, and unreliable service. Complaints about inadequate food quality and lack of basic amenities like water bottles were common. Guests mentioned issues with plumbing and noise disturbances, making the overall experience frustrating for many.

Sort by:

Positive first

1.0

Below average location

srikanth.business

Not good for price. Below average

Travel Month: Nov 2022

Room: Classic

1.0

Very bad experience

murali b.

Dear sir i reached hotel surprised to know that booking is not done i told hotel staff that payment is also confirmed by my daughter the staff told me that app is not at all there because all the four of us are senior citizens having travel-led 10 hrs we requested them help to give 2 rooms. Then after much debate the hotel staff charged rs 5200 in advance to allot 2 rooms for 2 days. The service was very poor sorry to say that we had very bad experience. This i am writing to makemytrip not to commit the same for upcoming customers idon’t know about my daugter’s money which she has sent the bath rooms were not clean

Travel Month: Oct 2022

Room: Classic

3.0

Breakfast was terrible

siddharth g. loyalty-icon

family

Breakfast was not served to us after multiple request they have just served very poor quality food. If you don't to serve the breakfast kindly don't book rooms with breakfast. Oyo rooms must keep regular check on hotels what you are serving.

Travel Month: Dec 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Sat Dec 28 18:25:39 IST 2019

Something like this shouldn't have happened, Siddharth! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary so that such issues don't get repeated again. Regards, Rachit!

3.0

Average Stay

jagannath p.solo

The room was good but the commode flush was not working

Travel Month: Dec 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Thu Dec 26 22:23:57 IST 2019

Hey Jagannath, it is so disheartening to See our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure the better experience in the future. Regards, Sakshi!

1.0

Cockroaches

geetu d.solo

There were cockroaches in the room where I stayed. It was so unhygienic

Travel Month: Dec 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Sun Dec 22 21:36:51 IST 2019

We are sorry for the trouble, Geetu! We've marked a note for the experience you had with us and we'll put in our best efforts to enhance your experience with us. Wish you a great day ahead :) Regards, Amit.

1.0

Pathetic

santhosh k. loyalty-icon

business

No hot water and washroom not cleaned.

Travel Month: Oct 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Sun Dec 22 11:36:41 IST 2019

Hey Santhosh, thanks for sharing this with us and we do apologize for the hassle faced. We have forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Regards, Rahul!

2.0

A pathetic Hotel in Hyderabad

mohammed a. loyalty-icon

solo

All things are very below average. The toilet is pathetic.

Travel Month: Dec 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Wed Dec 18 13:30:25 IST 2019

Hi Mohammed, we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Suresh!

5.0

Location is very easy

raviteja u. loyalty-icon

solo

Room is very good and neat. I like the hotel.

Travel Month: Oct 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Mon Dec 09 07:46:30 IST 2019

Thank you so much for the bright stars, Raviteja Upputoori! We hope to host you again soon. Have a nice day ahead) regards, Rahul

1.0

I asked for coffee and gave tea after ordering 1 hours and it's waste tea I never had in my life

prasath p.family

I asked for coffee and gave tea after ordering 1 hours and it's waste tea I never had in my life.

Travel Month: Nov 2019 (3-Night Stay)

Room: Classic (2X)

Hotel O Suhana Grand has replied on Sun Dec 08 12:21:42 IST 2019

We truly regret for the distress caused, Prasath! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Jamil!

5.0

Peaceful

kuna a.couple

Very much pleased with the ambiance

Travel Month: Nov 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Mon Dec 02 07:52:32 IST 2019

Thanks for the positive rating, Kuna Arun Kumar! Hope to hosting you soon with memorable experience to your next visit with us) regards, Rachit

2.0

Bad

chittaranjana p.solo

Very bad, still I didn't receive my bill

Travel Month: Nov 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Mon Nov 25 14:15:37 IST 2019

Hey Chittaranjana, thanks for sharing this with us and we do apologize for the hassle faced. We have forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Regards, Ravi!

4.0

Good

seedarla.couple

Nice acclamation but waiting for rooms is not patentable.

Travel Month: Nov 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Sat Nov 23 12:47:38 IST 2019

Thank you so much for the wonderful rating, Seedarlajoshua. Be assured, we ve marked a note of this concern to ensure a comfortable and relaxing stay ahead) regards, Jamil!

3.0

Oyo stay

arti v.business

I was looking for a hotel near airport and I am used to staying in 4 Star or 5 star hotels. It is the first time I stayed in a budget hotel just because I was looking for something near airport. I had an excellent experience compared to the money that I spent.

Travel Month: Sep 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Fri Nov 22 12:45:19 IST 2019

Thank you for your valuable feedback, Arti. We'll look forward to hosting you soon. Have a great day! Regards, Ravi!

5.0

Good

seedarla.couple

Hotel is good but water bottle is not provided.

Travel Month: Nov 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Mon Nov 18 07:38:38 IST 2019

Thank you for your sweet words, Seedarla joshua! We hope to give you a consistent service every time. Regards, Swarna

1.0

Least customer friendly

xavier t.business

Badly groomed and less friendly

Travel Month: Nov 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Fri Nov 15 20:57:08 IST 2019

Hi, Xavier! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay is. Regards, Rahul

5.0

Facility

seedarla.couple

Still water bottle is not provided in each room. And rest of everything is well and being good.

Travel Month: Nov 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Fri Nov 15 07:32:26 IST 2019

Thank you for your sweet words, Seedarla joshua! We hope to give you a consistent service every time. Regards, Swarna

3.0

Average

julish c.couple

Worth money paid, comfortable location but meal availability is a major concern faced.

Travel Month: Nov 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Thu Nov 14 21:19:47 IST 2019

Thank you for your valuable feedback, Julish. We'll look forward to hosting you soon.Have a great day! Regards, Amit!

5.0

Excellent Stay

mamatha k.family

It is very nice and comfortable. Near to all

Travel Month: Oct 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Thu Nov 14 07:30:00 IST 2019

Hey Mamatha Kumar, it's always good to See our guest happy. Such feedback really helps us. Keep this love coming and we ensure that your next visit with us will be even more exciting than before. Have a wonderful day! Regards, Rahul

1.0

The most terrible and horrifying hotel stay experience ever!

sanjaykumar v.group

I had high hopes with this Oyo and I was looking forward to stay here. But it turned out to be the most horrible hotel stay experience for me and my friend. At first, the hotel staff gave us a lot of trouble at the time of checking in. They wanted me to provide another booking id for my friend who was checking in with me. This booking id wasn't available in my MMT app. I had to stand at the hotel counter for a long time to sort this matter out. Once we reached the room, we were sickened to see that there were many small cockroaches in the room as well as the washroom. The pillows smelled a lot. The glasses kept in the room were unwashed and filthy. There was no drinking water. We had to buy it. It caused us great inconvenience when there was no hot water in the evening to take a shower. When we asked the hotel staff about it they said that no hot water can be made available as their heater isn't working and solar heater will work only in the morning. Also, they have a poor in-house restaurant and they don't allow you to order food from outside (Swiggy/Zomato). There were no choices for the complementary breakfast. We had to eat oil drenched puris for breakfast as we had no other choice. They don't even have bread for breakfast. All in all, this was the worst Oyo experience I have ever had in my life. Due to this, I am never going to stay at an Oyo again. Please don't book this hotel. It's not worth the money they are charging and definitely not worth staying at.

Travel Month: Nov 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Wed Nov 13 12:35:05 IST 2019

Hey Sanjaykumar, It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure the better experience in the future. Regards, Rahul!

1.0

Worst maintenance

rambabu.family

Washroom was so dirty and when I opened door cockroaches were all around even in bed.

Travel Month: Nov 2019

Room: Classic (2X)

Hotel O Suhana Grand has replied on Mon Nov 11 12:49:52 IST 2019

We truly regret for the distress caused, Rambabukaranam! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Mahesh!