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Review Of Hotel O Sri Balaji Residency0123401234

Sarkhej Gandhinagar highway, Ahmedabad

    User Rating & Reviews

    • everyone
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    2.9
    Average

    148 Ratings, 92 Reviews

    excellent
    21%
    very good
    20%
    average
    17%
    poor
    18%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

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    Rating Categories

    • Location4.0
    • Cleanliness3.3
    • Room3.3
    • Food2.6
    • Hospitality4.1
    • Value For Money3.4
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    Review Summary

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    The property has received mixed feedback, with several guests appreciating the good location on SG Highway, making it easy to access nearby areas. However, many have highlighted poor hygiene, broken facilities, and uncooperative staff. Issues like dirty rooms, cockroaches, and inadequate maintenance were common complaints, leading to a frustrating experience for many visitors.

    Sort by:

    Positive first
    1.0

    Worst sevice

    shaileshkumar y.solo

    Bad smell in all over the room. Tubelight, ac are not working bathroom was not clean. There is no tap in washbasin

    Travel Month: Sep 2023

    Room: Classic

    2.0

    Cleanliness’s

    sanjay g.business

    Plaster peeling off no cleaning of room toilet worst completely unhygienic tiles broker tap leaking bed sheet not change on second day

    Travel Month: Jul 2023

    Room: Classic

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    1.0

    Worst experience

    aditya j.business

    Staff behaviour was very bad and condition of rooms was very poor i request you to not book this hotel.

    Travel Month: Jul 2023

    Room: Classic

    1.0

    horrible experience

    arvind k.loyalty-iconbusiness

    The hotel management did not allowed the check-in. They were asking us to get in touch with OYO team and after making numerous calls - no solution were found. We had been kept in limbo and officially no one had responded to our mails/calls.

    Travel Month: May 2023

    Room: Classic

    Hotel O Sri Balaji Residency has replied on Wed May 31 16:21:05 IST 2023

    We are sorry the stay turned out to be an average one, Arvind! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim

    1.0

    Terrible Stay

    gopal p.loyalty-icon

    The hotl denied giving the room and blackmailed by saying that pay 1000 plus taxes to get tge room even if you have the booking. Do whatever you want to we will not give you the room. The manager was rude and used foul language. Don’t expect this from make my trip being the platinum member

    Travel Month: Feb 2023

    Room: Classic

    2.0

    Dont prefer this without emergency

    dikansh.couple

    The amenities were disastrous. The staff's behaviour was super rude and the cleanliness in the washroom and bathroom made me puke!

    Travel Month: Dec 2022

    Room: Classic

    1.0

    Extremely bad experience

    vikas.loyalty-iconsolo

    The property is in extremely bad state, bathrooms are broken. Made my staff stay there, he had a horrible night.

    Travel Month: Sep 2022

    Room: Saver Single

    Hotel O Sri Balaji Residency has replied on Thu Nov 03 14:39:21 IST 2022

    Hi, vikas! we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, time

    1.0

    incredible

    aman m.business

    very poor staff and support, please don't book Oyo hotels online because online rate is wrong as per manager said of Oyo 3649 shree balaji residency. he said our rate is different from online. Oyo customer care also not supported.

    Travel Month: Sep 2022 (5-Night Stay)

    Room: Classic

    Hotel O Sri Balaji Residency has replied on Thu Nov 03 14:39:21 IST 2022

    Hi, aman! we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, time

    2.0

    Good

    dhirubhai d.solo

    One night only. He charged more money, bed emage create of make my trip. Discard such hotel.

    Travel Month: Aug 2022

    Room: Saver Single

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    1.0

    Terrible Stay

    nalini k.business

    terrible experience. completely unhygienic rooms. not even single covid measures are following by hotel management. hotel person is asking for tips when we have signed in checked in register and even the staff was so irritating at the time of rain the water was coming inside the room so my first bad👎Experience.

    Travel Month: Jul 2022 (3-Night Stay)

    Room: Classic

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    2.0

    Property was average

    yash t.group

    The staff behaviour was way below average and had no sense of respect

    Travel Month: May 2022

    Room: Classic

    1.0

    Worst than worst

    shashank m.solo

    There were cockroaches on bed and floor, bathroom accessories were broken, manager was rude as if he’s paying for my stay. I went there from a different state and reached there at 6 am, he said if i want to go as per policy i have to wait for 12 pm, if i take refund from make my trip and pay him he would let me in. When i came back after doing my work at 1 pm, then i found such horrible rooms and management. I took my baggage and booked another hotel for 2 days i have proofs for everything, i have raised the complaint to mm t and also in consumer forum to get my refund.

    Travel Month: May 2022

    Room: Classic (2X)

    3.0

    No food

    lingaraju d.loyalty-iconsolo

    Poor facilities no hangers no kitchen no water

    Travel Month: May 2022 (4-Night Stay)

    Room: Classic (2X)

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    1.0

    No Maintenance, AC's out of order, Fungus on the Hotel walls

    pulluri g.business

    This Hotel is not at all upto the standards. Hotel staff helps us to shift into different rooms but every room has its own problems, Old Property no maintenance . Horrible sounds from the ACs, wall painting peeled of exposing the fungus.They give used water bottles for drinking ,no hygiene.

    Travel Month: Mar 2022 (4-Night Stay)

    Room: Classic (2X)

    2.0

    Horrible place

    vaibhav m.solo

    no maintanance

    Travel Month: Feb 2022

    Room: Saver Single (X)

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    Hotel O Sri Balaji Residency has replied on Fri Apr 08 11:51:30 IST 2022

    Hi, sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead ) regards, james

    1.0

    Pathetic

    ajay j.solo

    Worst hotel of oyo rooms.

    Travel Month: Aug 2021

    Room: Classic (2X)

    Hotel O Sri Balaji Residency has replied on Mon Aug 30 12:03:15 IST 2021

    Hi, ajay! we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, ivy

    1.0

    We left stay even after paying

    surendrajeet m.business

    We shift another hotel even after confirm booking. Worst evrr. We ultimately hungry sleep because hotel change still 12. 00 pm and till that time no hotels open

    Travel Month: Feb 2021

    Room: Classic (2X)

    Hotel O Sri Balaji Residency has replied on Fri Mar 05 20:30:38 IST 2021

    Hi surendrajeet mundhe, we sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, james!

    1.0

    Cleanness not done, blankets was dirty

    ramesh c.solo

    Room was not clean, washroom was dirty, blankets were dirty

    Travel Month: Feb 2021

    Room: Classic (2X)

    Hotel O Sri Balaji Residency has replied on Fri Mar 05 20:30:41 IST 2021

    Hi ramesh chaudhary! we do regret the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, james!

    1.0

    Terrible experience

    ashutosh c.solo

    Stay at this hotel was disgusting and wondering how could makemytrip list such a third grade hotel on its portal. Ridiculous on your part guys
    Stay at this hotel was disgusting and wondering how could makemytrip list such a third grade hotel on its portal. Ridiculous guys

    Travel Month: Jan 2021

    Room: Classic (2X)

    Hotel O Sri Balaji Residency has replied on Sat Jan 30 09:30:19 IST 2021

    Hi ashutosh chaudhary! we are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, james!

    5.0

    Worst experience

    amit k.solo

    No safety guidelines followed. Cockroach moving around in the room. So many mosquito. Bedsheet not clean. So much sepage on the wall. Broken cupboard. Toilet and washroom area unhygienic.

    Travel Month: Dec 2020

    Room: Classic (2X)

    Hotel O Sri Balaji Residency has replied on Wed Dec 23 07:23:10 IST 2020

    Thank you for rating us highly, amit kumar! glad to know that services offered by us meet up your expectations and we'll endevour to keep it up. Looking forward to your next visit with us and ensure you will cherish these lovely memories forever. Regards, vishal

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