This property showcases a mix of experiences. While some guests appreciate the warm hospitality and friendly staff, highlighting the quick room service and clean linens, others raise concerns about room cleanliness, poor maintenance, and inadequate amenities. Complaints include dirty washrooms, unpleasant odors, and lack of basic facilities like cable TV and hot water. Despite its good location near metro and business areas, the overall experience appears inconsistent, with several guests suggesting significant improvements are needed.