The property has received quite a few negative reviews regarding cleanliness and service. Guests reported dirty rooms and bathrooms, with some mentioning issues like malfunctioning geysers and absent room facilities. The absence of basic amenities like toiletries and room service was also highlighted. There were complaints about poor hygiene, uncooperative staff, and the overall experience feeling more like staying at a PG rather than a proper place. Some feedback, however, did praise the staff's cooperation, though it wasn't enough to overshadow the concerns.