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Review Of Hotel O Oasis0123401234

Palayam, Thiruvananthapuram | 6 km drive to Thiruvananthapuram International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    84 Ratings, 42 Reviews

    excellent
    19%
    very good
    18%
    average
    17%
    poor
    20%
    bad
    26%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 4
    • 2
    • 5
    • 4
    • 4
    • 4
    • 2
    • 5

    Rating Categories

    • Location3.3
    • Cleanliness3.0
    • Room3.1
    • Food3.1
    • Hospitality3.6
    • Value For Money3.2
    icon
    We are using generative AI to show you summarised user review

    Review Summary

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    The property has received mixed feedback from guests. Many appreciate the staff's politeness and friendly service, while others highlight concerns regarding cleanliness, poor amenities, and uncomfortable beds. Some guests also faced issues with booking confirmations and extra charges. The location is convenient for access but lacks nearby restaurants, and food options on-site are minimal. Overall, the experiences vary widely.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    kanjirakattu a.

    The hotel didn't give me rooms they said it's a mistake by make my trip, i have to go in the night search for another hotel to stay. Will file case against make my trip.

    Travel Month: Dec 2023

    Room: Classic

    1.0

    Terrible Stay

    kanjirakattu a.

    When i went to the hotel, they did not give me room, they said it's not there, i m going to file case at the consumer court. I have already called your office, nobody responded.

    Travel Month: Dec 2023

    Room: Classic

    3.0

    Not recommended

    lijo g.

    Just a basic room with old and basic amenities. They offers breakfast which is served in room without any options. Better to choose some other options if available. Bed is also not comfortable as usual hotel beds.

    Travel Month: Oct 2023

    Room: Classic

    2.0

    Charging additional money for the hotel

    taresh k.

    The room was neat. But we had to give additional amount of rs 250 beacuse they said that they were not prepared to give the room even though it was booked. We had no choice but to give the money.

    Travel Month: May 2023

    Room: Classic

    1.0

    Terrible Stay

    mubarak t.

    Yesterday i visit this property. The hotel staff ask more money to provide the booked room. They told me that they are not allow rooms, if you paid 500 rupees additional. Then i paid the additional money and take the room. The staff behaviour was very cheap.

    Travel Month: Jan 2023

    Room: Classic

    1.0

    No rooms available

    sheshank r.loyalty-iconfamily

    After confirmation they said rooma are not available

    Travel Month: Jan 2023

    Room: Classic

    1.0

    Worst

    vaidyanathan.loyalty-iconbusiness

    Very very bad, they asked us rs. 1500- extra for booking. The room lacks ventilation in spite of an ac and it smells awful at night. Faced difficulties in sleeping due to bed bugs & even the pillow covers are not washed/sanitised. It's very difficult for me to use the restroom as it is worse and unhygienic with cockroaches.

    Travel Month: Jan 2023 (4-Night Stay)

    Room: Classic

    4.0

    satisfied

    suhas n.family

    room quality and hospilataly is good. no food is available.

    Travel Month: Dec 2022 (3-Night Stay)

    Room: Classic

    2.0

    Very bad experience

    mukesh.couple

    Free breakfast and dinner was offered with an "extra amount" but surprisingly property didn't have a restaurant. Location was away from restaurants and for a morning tea i had to walk in search of a restaurant. Very bad experience.

    Travel Month: Nov 2022

    Room: Classic

    2.0

    Poor Stay

    sreeraj p.loyalty-iconbusiness

    Poor hospitality & rooms are not clean. Staff also not cleaning the room

    Travel Month: Nov 2022 (4-Night Stay)

    Room: Classic

    1.0

    Asking extra payment for ac room. No food which in mention as complimentary break fast.

    arun p.loyalty-iconbusiness

    Very poor. Asking extra payment for ac room. No food which in mention as complimentary break fast.

    Travel Month: Oct 2022

    Room: Classic

    1.0

    Terrible Stay

    arun b.

    the hotel is very bad, they were asking more than confirmed booking amount to every one, this hotel to anyone. the rooms very bad and very small. bad smell from bathroom and full of cockroaches, as per the oyo policy paste and shower gel and waterto be provided but they not provided. they bathroom soap were old that the previous gust used. the hotel provided soap for us. only one thing never suggested this hotel to any one🙏. i went with my family so its bad experience.

    Travel Month: Oct 2022

    Room: Classic

    1.0

    Terrible Stay

    yesudas p.solo

    They are asking for different room rate

    Travel Month: Aug 2022 (3-Night Stay)

    Room: Classic

    5.0

    Excellent Stay

    dr r.

    I enjoyed a very good hospitality from oasis. The room i stayed was spacious and neat. The breakfast they served was fabulous. I wish to revisit. Thank u oasis.

    Travel Month: May 2022

    Room: Classic (2X)

    Hotel O Oasis has replied on Wed May 25 07:40:17 IST 2022

    Hi, dr ranjith reghunathan! delighted to see you liked our services. Keep this love coming and we will always strive to make sure your next experience with us is nothing less than amazing. Regards, rachit

    1.0

    Very bad behaviour from reception. Not comfortable for family

    aby g.solo

    Charges extra money in checkin

    Travel Month: Nov 2021

    Room: Classic (2X)

    • user photos

    Hotel O Oasis has replied on Thu Feb 03 04:30:41 IST 2022

    Never meant to disappoint you, aby george! we have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, james!

    5.0

    Prime place value for money

    charly g.group

    Stayed for a day, although no restaurant or food provided by hotel, great stay. Good city.

    Travel Month: Jul 2021

    Room: Classic (2X)

    Hotel O Oasis has replied on Wed Jul 14 07:54:32 IST 2021

    Thank you for rating us super, charily george! glad to know you loved our services. We are excited to welcome you soon with an amazing service whenever you visit us next time. Regards, hemant

    1.0

    Very bad

    shinu t.family

    Very bad experiance for me. Derty rooms and bad air condetion. No power back up it's horrible. Staff also not a comparative type

    Travel Month: Mar 2021

    Room: Classic (2X)

    Hotel O Oasis has replied on Thu Apr 08 10:00:41 IST 2021

    Hi shin u tram! we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, james!

    5.0

    very nice place

    deepak h.loyalty-iconsolo

    The way Oyo is using new technologies for maintening social distancing is remarkable.

    Travel Month: Mar 2021

    Room: Classic (2X)

    Hotel O Oasis has replied on Mon Apr 05 07:33:48 IST 2021

    Thank you so very much, deepak hariharan! delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, swarna

    4.0

    Good Stay

    praveen k.business

    Good.

    Travel Month: Mar 2021

    Room: Classic (2X)

    5.0

    Best servie

    praveen k.business

    Good and clean hygine. Best room

    Travel Month: Jan 2021

    Room: Classic (2X)

    Hotel O Oasis has replied on Mon Feb 01 07:40:18 IST 2021

    Hey praveen kumar, delighted by your feedback, it matters a lot to us. Hope to host you soon ) regards, rachit

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