Guests mentioned that the property boasts a good location and a warm welcoming atmosphere. Many appreciated the cleanliness and comfort of the rooms, with smooth check-in and check-out experiences. However, concerns were raised about additional charges, missing toiletries, and overall maintenance issues, such as cleanliness and bed bugs. Food was noted as overpriced, coming from outside. While the hospitality was praised, several guests expressed dissatisfaction with the handling of bookings and unexpected fees.