The property has a decent location, making it accessible to nearby attractions like Ghanta Ghar. Guests appreciated the polite and helpful staff, and some mentioned good food quality. However, there are serious concerns about room cleanliness, ventilation, and safety. Many reviews highlight issues with extra charges at check-in, poorly maintained facilities, and a lack of basic services like efficient room cleaning and WiFi. Overall, while the staff's behavior is generally positive, the property falls short on essential amenities.