Guests have shared an array of experiences at this property. Many highlight the staff's unresponsiveness and rude behavior, with several facing issues around check-in and unexpected extra charges. Complaints about cleanliness and maintenance abound, alongside mentions of unpleasant odors in the rooms. However, a few reviews talk about cozy ambiance, comfortable seating, and good service when things ran smoothly. Overall, the combination of poor management and deceptive pricing seems prevalent in the feedback.