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You are booking hotel for more than 30 days
Durgapura, Jaipur | 3.3 km drive to Jaipur Airport
43 Ratings, 16 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests had mixed feelings about the property. While some praised the service and friendly staff, others faced significant issues including entry denial, unprofessional behavior, and extra charges demanded by staff. Many reported dirty rooms, poor maintenance like leaking sinks, and faulty AC, leading to discomfort. Breakfast was often denied despite being included, and restrictions on outside food added to complaints. Overall, the experience was hit-or-miss, with some appreciating the stay while others found it lacking.
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Terrible Stay
I was denied entry. And the amount was paid really a scamm
Room: Classic
Terrible Stay
Worst behaviour. Staff are unprofessional. They demand extra money, if you don't give them they'll deny you for check in.
Room: Classic
Excellent Stay
Good service and good staff
Room: Classic
Terrible Stay
Fro d kiya gya. Room bhi nhi diya apki hotal wall ne
Room: Classic
Terrible Stay
They gave us a standard room which was not part of the main building but in some other building. The room was not even close to what they have shown in the pictures. The room felt like a servant / driver room and it was a bad experience for us. I really have no words to describe this place that they called a hotel. The staff were not friendly or helpful at all. The room vasu so dull with no window, and dirty. Luckily we had brought with us our sheets, pillowcases, and towels because theirs were extremely dirty; they used to be white and they had stains on them. There is no hot water 24 hrs. Every-time you need to take a shower you have to call them to turn it on. The ac did not work. We could not sleep well because of the noise. We could hear everything going on outside the room. The bathroom was another story. No bathtub or shower curtain. Every-time you'd take a shower the whole bathroom gets wet and water would go into the room because the clogged drain. In addition to that, the sink leeks and every-time you wash your hands your legs get washed for free. If you plan to take with you some clothes to hang, think of short items only because you will only have 1/2 a wardrobe with mothballs in it to make your clothes stink.
Room: Classic
Didn’t get breakfast
The breakfast was included with booking but they denied for breakfast.
Room: Deluxe (3X)
Value for money
I like the stay, only one thing i feel bad that door lock is damaged so i was unable to put my important things their when i need to ho out
Room: Classic (2X)
Poor quality of service
Not out Side food allowed and they have restrictions like Gurukul and not safe for couples
Room: Classic (2X)
Hotel O Ekta My Stay has replied on Tue Jan 28 12:23:03 IST 2020
Hi Dheeraj! We do regret the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Sakshi!
Service
The Hotel services was excellent
Room: Classic (2X)
Hotel O Ekta My Stay has replied on Tue Jan 14 07:36:12 IST 2020
Delighted to hear your such lovely words of praise, Ankit Rathore! We will work round the clock to meet up to your expectations and appreciate your equitable efforts in sharing your feedback which always helps us growing. Looking forward to enhance your experience to your next visit with us. Regards, Rahul
Feedback
Overall it was a good experience
Room: Classic (2X)
Hotel O Ekta My Stay has replied on Sun Dec 29 07:48:50 IST 2019
Hi, Shivani Daga! Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Navneet
Great Stay
It's a great experience for Stay in Hotel Royal Stay.
Room: Classic (2X)
Hotel O Ekta My Stay has replied on Tue Nov 26 08:39:22 IST 2019
Thank you for acknowledging our efforts, Pawan Badgujar! We're glad that you had a good experience with us. We'll ensure that we give you the best services to your next Stay with us. Regards, Navneet
Poor Stay
Breakfast was not ready on time. Worst room cleaning. Bedsheets and blankets were used and unhygienic.
Room: Classic (2X)
Hotel O Ekta My Stay has replied on Wed Nov 06 16:24:52 IST 2019
Hey ram, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Suresh!
No check in allowed by Hotel
As was told you on call yesterday, Hotel didn't allow the check in of paid booking.
Room: Classic (2X)
Hotel O Ekta My Stay has replied on Mon Nov 04 13:50:51 IST 2019
We are really sorry to disappoint you, Ashutosh! We always try to provide best of our services to delight our valued guests. We will share the feedback to improve it further. Regards, Ravi!
Behaviour and extra charge
The behavior of owner is very bad he charged extra.
Room: Classic (2X)
Hotel O Ekta My Stay has replied on Mon Oct 14 18:54:09 IST 2019
Regret for the unpleasant experience you had with us, Sushil! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one) regards, Navneet
Overall experience was fine
Hotel was good where Hotel staff was supported and service was to good. Everything was perfect. But required improvement in one segment land line not available during my Stay so required the same.
Room: Classic (2X)
Hotel O Ekta My Stay has replied on Wed Sep 25 07:15:09 IST 2019
Hi, Rameswar Shukla! Thank you so much for rating us positively:) Looking forward to your continuous love and support to your next visit. Do share your views in the future as well. Regards, Pravin.
Stay was good
The hotel was good. Room services was available on time. Receptionist was cooperative and was nice and well behaved.
Room: Classic (2X)
Hotel O Ekta My Stay has replied on Wed Sep 25 07:15:09 IST 2019
Delighted to hear your such lovely words of praise, Mansi Jha! We will work round the clock to meet up to your expectations and appreciate your equitable efforts in sharing your feedback which always helps us growing. Looking forward to enhance your experience to your next visit with us. Regards, Swarna.
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