Guests had mixed feelings about the property. While some praised the service and friendly staff, others faced significant issues including entry denial, unprofessional behavior, and extra charges demanded by staff. Many reported dirty rooms, poor maintenance like leaking sinks, and faulty AC, leading to discomfort. Breakfast was often denied despite being included, and restrictions on outside food added to complaints. Overall, the experience was hit-or-miss, with some appreciating the stay while others found it lacking.