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Review Of Hotel O Cloud0123401234

Mahipalpur, Delhi | 10 minutes walk to Aero City Metro Station

    User Rating & Reviews

    • everyone
    • family
    • solo
    2.0
    Average

    14 Ratings, 10 Reviews

    excellent
    7%
    very good
    21%
    average
    0%
    poor
    14%
    bad
    57%

    Rating Categories

    • Location3.2
    • Cleanliness2.6
    • Room2.8
    • Food1.7
    • Hospitality2.3
    • Value For Money2.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests appreciate the cooperative staff and the good location near the main road, making it convenient to find. However, many reviews mention issues with cleanliness, such as dirty bedding and bathrooms. While some guests found the rooms spacious, they faced problems like non-working amenities. Overall, the property provides basic service but lacks adequate maintenance and reliable facilities.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    jaideep s.

    Manager didnt allow me to checkin as he didn’t receive the booking confirmation

    Travel Month: Feb 2024

    Room: Classic

    4.0

    Safety standards very good

    brij k.family

    Location is very good, located near main road, staff are cooperative

    Travel Month: Oct 2020

    Room: Classic (2X)

    Hotel O Cloud has replied on Mon Oct 12 11:00:23 IST 2020

    Hi, brij Kishore yadav! your review made our day. We hope to delight you with our services. Regards, james!

    2.0

    General view

    javaid k.solo

    The hotel bedding was very dirty i.e. smelling very bad and furniture was in very bad condition.

    Travel Month: Feb 2020 (3-Night Stay)

    Room: Classic (2X)

    Hotel O Cloud has replied on Thu Feb 20 17:02:48 IST 2020

    Hi Javaid, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Rahul!

    1.0

    Terrible.

    raman k.group

    The AC was not working. Neither the TV nor the phone. Bedsheets were dirty and the washroom as well. Toilet paper were not available. The service man was rude and was not paying any attention to any of the problem.

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O Cloud has replied on Mon Aug 19 17:16:40 IST 2019

    Sorry for the unpleasant experience you had with us, Raman thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be memorable one) regards, Jamil

    1.0

    Not for families

    brijesh u.family

    This Hotel was more for couples who only wants a bed for some time. Poor service, poor room, poor cleaning overall pathetic experience.

    Travel Month: Jun 2019

    Room: Classic (2X)

    Hotel O Cloud has replied on Fri Jun 21 23:43:29 IST 2019

    Sorry for the hassle you faced, Brijesh! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rahul.

    4.0

    Not Worth the money

    shubham s.loyalty-iconsolo

    Had booked a room for overnight stay. The room was spacious but bedsheets, pillow were dirty. The following morning there was no running water as well. Below average Hotel.

    Travel Month: Apr 2019

    Room: Classic Room

    Hotel O Cloud has replied on Thu May 02 17:43:03 IST 2019

    Hi, Shubham! Thank you for rating our services. We understand that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Navneet

    5.0

    Very good

    rajesh y.

    Good service and facility.

    Travel Month: May 2018

    Room: Classic Room

    2.0

    It is OK but a

    pavan k.family

    The room was OK. I wanted to stay for night from 8pm to 3 am to catch my fight in morning. The room was not clean properly. Bedsheet and blanket appeared as both has been used before. The room service person did not change the bedsheet as he was telling that both are unused. The water was coming very slow in bathroom. We need to wait for 30min to get one bucket of water. It was in a narrow street. Little difficult to find, nearby a street next to Agreeable sweet. Try to book another one.

    Travel Month: Apr 2018

    Room: Classic Room

    1.0

    I will never use MMT again after this experience.

    amol g.family

    Very worst experience I had ever in my life. No ammenities at all. Toilet condition was very dirty. No tap water at all in toilet. No bucket/Jug in bathroom. I really had very worst experience along with my family. I suggest MMT not to suggest this hotel to any customer in future.

    Travel Month: Apr 2018

    Room: Classic Room

    4.0

    Good value for money

    parthasarathi.solo

    It is just an average stay, no major Hassel though. Location inside a lane off the main Vasant Kunj road from Mahipalpur, in busy market area. Have to be careful to notice or else you may miss out the lane. Room was OK, clean linen and towels, AC was working, bathroom was just OK. TV was out of order. Service is better not to discuss but I did not feel any nuisance which is sometimes common in cheaper hotels. Breakfast is just bread -omlette-tea, only after 8. 30 when cook comes.

    Travel Month: Mar 2018

    Room: Classic Room

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