The property offers clean rooms and good ambiance, with friendly staff and decent food. However, many guests faced issues with check-in, being charged extra fees and needing to pay again for bookings that weren't honored. Complaints about dirty washrooms, broken amenities, and unavailability of breakfast were common. While some appreciated the location, others found safety average and felt uncomfortable due to poor room maintenance. Overall, the property shows potential but needs major improvements to enhance the guest experience.