I went to the hotel with my wife they said no room is empty around 2:30 pm on 28. 6. 2023. When we informed them about the booking they refused saying that we had to pay extra 800 rupees for staying as the prices shown on makemytrip are too underrated. My wife was not in a good state of health and they asked us to wait which we could not afford. Last minute we had to book another hotel and stayed there. We did not stay in that hotel and we were not given our money back. It was a very bad experience and we will never trust to book anything from makemytrip app. Our advance booking payment is also not refunded which is highly unfair. Will never recommend this app to anyone.