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Review Of Hotel Nova VESU Surat0123401234

Vesu, Surat | 6.1 km drive to Surat International Airport

    User Rating & Reviews

    • everyone
    • family
    3.1
    Good

    48 Ratings, 11 Reviews

    excellent
    17%
    very good
    25%
    average
    27%
    poor
    8%
    bad
    23%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 2
    • 4
    • 3
    • 3
    • 3
    • 4
    • 3
    • 2
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property has faced a lot of criticism regarding cleanliness, hygiene, and maintenance issues. Guests reported malfunctioning AC and TV, filthy toilets, and cockroaches in rooms, with some experiencing broken fixtures and unpleasant smells. The staff's service has been labeled as poor and unresponsive. However, a few reviews appreciated the neat and clean rooms and noted the property’s prime location. Overall, the maintenance and service level seem to need significant attention.

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