The Long D Hotel and Banquet Surat Airport Rd.

Overall experience was not satisfactory. At the time of check in at 11 am room was not ready and I went for my work and came at 4 pm and the room key was handed over to me and in room I found both towel and hand towel was not available. I complaint for the same and then both the towels were provided. Next day again when I was leaving for my work, I requested to clean my room and at 3 pm when I came back though the room was cleaned but again both the towels were not available and after my complaint both were provided. Secondly it seems that booking under MAP plan were treated different way in their restaurant. First day when I requested for noodles but I was denied because it doesn’t come under MAP plan. However, next day I complained at reception and then I was informed that today they are ready to provide. I went to restaurant for my dinner and ordered noodles and one Lassi. I found that noodles which were served was hardly six to seven spoons and the lassi was in very small glass whereas the people who were not under MAP plan were served in bigger glass. I complained for both the items (noodles and lassi) to the person who has taken the order and he had no reply for my complaint and he just said he can repeat the orders but I refused. Unable to understand these type of differences. Are we not paying the money. Why we are treated in different manner just because of MAP plan. Yes they can say that in MAP there are some restrictions but that doesn’t mean you will differentiate or do partiality in quantity also. I am very much disappointed because of such behaviour.

I had a wonderful experience at this The Long D Hotel and Banquet Surat Airport Rd.. The staff was incredibly warm, helpful, and professional throughout my stay. The rooms were clean, spacious, and well-maintained, with all the amenities I needed. The location is perfect, peaceful and quiet. The breakfast spread was delicious with a good variety, and the overall ambiance of the The Long D Hotel and Banquet Surat Airport Rd. made me feel relaxed and at home. I would definitely recommend this The Long D Hotel and Banquet Surat Airport Rd. to anyone visiting the area and look forward to staying here again in the future!

I had stayed from Deluxe room to Suite and every room have it's own deco and comforts in all manner. Staffs are well informed, good communication skills and ready to resolve any problem related to stay, city tour, baggage handling, early check-in to late check-out as well. I came up with unplanned journey out of state and they helped me parked my vehicle for 2 weeks with no extra charges. My family and me were very happy with their any assistance. At last, Zabrish is best for foods.

The Long D Hotel & Banquet in Surat – highly recommend it! Honest review After stay 7 days Perfectly located on Dumas Road, it’s super convenient for shopping, travel, and exploring the city. The rooms were clean and modern, and the service was outstanding. Staff is highly friendly and quickly responsible. Loved the Zibrish Rooftop Dining – great food, cozy vibes, and beautiful views. The banquet space is also perfect for events!

Excellent hospitality. All smiling staff, food was good. Staff at reception were very supportive and warm . Specially Nidhi, Muskan, Tejas & Vidhi.

Property was good, food of restaurant was poor, uncooked, rest is fine. Love the ambience of reception

stay was good. staff is good

Very good The Long D Hotel and Banquet Surat Airport Rd. and ambience good interior and staff

Very helpfull and kind staff. Good service. Nice and clean accomodations. recommendable The Long D Hotel and Banquet Surat Airport Rd.. ... clean room & toilet

That was a great stay, best welcome kind property people, and good food , the stay still call me back, here after when ever I plan to visit Surat I will choose only this Hotel

The room was spacious and clean staff were friendly especially the front desk ..highly recommend for a pleasant stay

Very nice services in Hotel staff is good & co operative, staff , Hospitality is very nice & The Long D Hotel and Banquet Surat Airport Rd. cleaning is very good ,