The property has received mixed reviews from guests. Positive points include a supportive staff, convenient location near restaurants and city amenities, and some clean rooms. However, there are significant concerns like poor room cleanliness, intermittent water supply, uncomfortable beds, and inadequate basic amenities. Guests have also mentioned issues like noisy AC units, poor food quality, and miscommunication regarding room types. Overall, many guests have had disappointing experiences, particularly regarding maintenance and service quality.