The property enjoys a prime location near Mathura railway station, making it easily accessible. Guests have appreciated the friendly and helpful staff, as well as the tasty food options available. However, multiple reviews highlighted issues with cleanliness and maintenance, specifically mentioning dirty linens and inadequate room facilities. The property's narrow alley access and limited parking space have also been points of concern. Overall, it's a budget-friendly option with decent service, though some improvements are necessary.