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Chowk Bazar, Mathura | 6 minutes walk to Sri Krishna Janmabhoomi
361 Ratings, 234 Reviews
Last 10 Customer Ratings (Latest First)
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Excellent Stay
Food was good, location and facility was also good
Room: Heaven Room
Excellent Stay
Location was very much accessible and with parking facility provided. Walkable to Janmabhoomi. 2 kms to Dwarkadheesh temple. Was a good stay for family. Recommended
Room: Heaven Room
Divinity By Audra Hotels has replied on Sat Oct 25 19:08:56 IST 2025
Dear Sir Thank you for taking the time to share your experience. We’re delighted that you enjoyed your stay, appreciated our location, and found our facilities comfortable for your family. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit to Mathura. Warm regards,
Feedback
Good. Need to improve wash room locks. Price is high. Four wheeler parking is there. Location is good. No tea and coffee early morning even at 6-00AM, this need to be improved. Staff is responsive. Overall stay is good.
Room: Paradise
Divinity By Audra Hotels
Dear Guest, Thank you for taking the time to share your detailed feedback. We’re delighted to know you were satisfied with our location, parking facility, and responsive staff. We appreciate your suggestions regarding washroom locks, early morning tea/coffee service, and pricing — these points have been shared with our management team for improvement. We’re glad you had an overall good stay and hope to welcome you again with an even better experience next time. Warm regards,
Terrible Hotel - worst experience ever
Hotel staff very rude, stinky rooms. The reception manager literally started a shouting verbal fight with my mom & dad over just a small issue that they wanted to come in my room and meet me - but he (manager) didn't let them in and said call them here at reception and meet here only in front of me - He didnt let them inside even though they were old & tired and we kept requesting to let them in. Secondly, rooms are very small and stinky smelling bad. Bedsheets were stinking like hell and there's not even proper ventilation. Overall, worst experience ever in a hotel.
Room: Heaven Room
Terrible Stay
I haven't stayed as I went through stone surgery and couldn't visit but they haven't refunded the money and are not rescheduled the visit and I lost my entire money at least they can give some options. I will never book through MMT and this hotel also.
Room: Heaven Room
Divinity By Audra Hotels
Dear Guest, We’re truly sorry to hear about your medical situation and the inconvenience you faced regarding your booking. We completely understand your concern and regret that your stay couldn’t take place as planned. However, as your reservation was made through MakeMyTrip (MMT), the refund or rescheduling policy is managed directly by them based on the booking terms. We wish you a speedy recovery and hope to welcome you once you’re well. Warm regards,
Terrible Stay
I haven't stayed,I went through stone surgery and couldn't visit but they haven't refunded the amount and are not even given an option for rescheduling my stay. I lost my entire money . I will never book and will not book in this hotel also who does not understand the problem of their customers.
Room: Heaven Room
Divinity By Audra Hotels
Dear Guest, We’re truly sorry to hear about your medical situation and the inconvenience you faced regarding your booking. We completely understand your concern and regret that your stay couldn’t take place as planned. However, as your reservation was made through MakeMyTrip (MMT), the refund or rescheduling policy is managed directly by them based on the booking terms. We wish you a speedy recovery and hope to welcome you once you’re well. Warm regards,..
Location next to janambhumi temple
Location is prime. Food is good but expensive, service is slow.good place for south indian food.overall a good experience
Room: Heaven Room
Divinity By Audra Hotels
Dear Guest, Thank you for your kind words! We’re glad you enjoyed our prime location and South Indian food. We appreciate your feedback on pricing and service speed — we’ll surely work on improving them. Looking forward to serving you again soon! Warm regards,
Average Stay
The room was not clean before we reached that's the only complaint I have otherwise the room and restroom was good.
Room: Heaven Room
Divinity By Audra Hotels has replied on Tue Oct 14 21:03:54 IST 2025
Dear Guest, Thank you for your valuable feedback. We’re glad to know you were satisfied with the room and restroom. We apologize for the cleanliness issue at check-in and have informed our housekeeping team to ensure rooms are always prepared before guest arrival. We appreciate your understanding and hope to welcome you again soon! Warm regards,
awesome stay
excellant staff... very polite... The room service and cleanliness was very good. The location from most of the visiting sites in Mathura is very near.
Room: Heaven Room
Divinity By Audra Hotels has replied on Wed Oct 15 13:29:00 IST 2025
Dear Guest, Thank you for your wonderful feedback! We’re delighted to know you appreciated our staff, room service, cleanliness, and convenient location. We look forward to welcoming you again soon! Warm regards,
improvement neede
location wise it's one the best place to stay , but overall amenities are on a different low level and especially no pest control evident. scope for improvement a lot
Room: Heaven Room
Divinity By Audra Hotels has replied on Wed Oct 15 12:07:33 IST 2025
Dear Guest Thank you for sharing your feedback. We’re glad you liked our location. We sincerely apologize for the inconvenience you faced with the amenities and pest control. Your comments are valuable to us, and we’ll make sure to address these issues promptly to enhance our guests’ experience. We hope you’ll give us another opportunity to serve you better in the future. Warm regards
Wonderful experience
Had a wonderful experience staying here for 3 days with my parents. It is located near gate no.3 of Shri Krishna Janmabhoomi. So the location is great. You easily get e-rickshaw and cng autos in front of hotel. Their restaurant serves tasty food. Even room service and housekeeping is very good. Divinity hotel has clean rooms with many facilities and excellent restaurant food. Highly recommended.
Room: Heaven Room
Divinity By Audra Hotels has replied on Wed Oct 15 14:34:14 IST 2025
Dear Guest, Thank you for your wonderful feedback! We’re delighted to know that you and your parents had a great stay and enjoyed our location, room service, housekeeping, and restaurant. Your recommendation means a lot to us, and we look forward to welcoming you again soon! Warm regards,
Average Stay
Highly stingy on water and breakfast
Room: Paradise Suite
Divinity By Audra Hotels has replied on Wed Oct 15 12:10:43 IST 2025
Dear Sir Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused regarding water and breakfast service. Your observations have been shared with our team to ensure necessary improvements. We truly value your input and hope to have the opportunity to serve you better on your next stay. Thanks
Poor Stay
familyWash room not supply proper water and lift not working at hotel room allotted 2nd floor food is not good rats so high
Room: Heaven Room
Divinity By Audra Hotels has replied on Tue Nov 12 11:21:21 IST 2024
We apologize for any inconvenience during your recent stay. Our priority is to provide excellent service and guest satisfaction. Regarding the water issue, we didn’t receive any complaints from you or other guests; please inform us of such issues so we can address them promptly. The elevator was temporarily out of service due to a technical issue, but it was quickly fixed the following day. Thank you for your understanding, and we look forward to welcoming you back soon.
Terrible Stay
soloThe restaurant won't add the bill of food to the room account. There was only hot water in the shower and cold water was provided in the bucket after 1 and a half hour delay. The flush button of the commode is stuck and has to be twisted each time you press it to turn the water off.
Room: Heaven Room
Divinity By Audra Hotels has replied on Sat Sep 21 18:17:40 IST 2024
We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. Our commitment is to provide excellent customer service and ensure the highest level of guest satisfaction. Regarding the water issue you mentioned, I would like to clarify that it was an isolated incident that occurred on a single day, and our maintenance team promptly resolved it. As for the billing, it was due to a technical issue, and we can easily add your food bill to the room tariff upon request. We appreciate your understanding and look forward to welcoming you back soon.
Poor Stay
Not as shown in the pictures. Seems run down. Service staff was good. But property itself was not good. Bedsheets and quilts were dirty. Shower heads, and taps had mold all over. Rooms were very small and restaurant smelled bad.
Room: Heaven Room
Divinity By Audra Hotels has replied on Wed Oct 15 13:41:22 IST 2025
Dear Guest, We sincerely apologize for the issues you faced with cleanliness, and restaurant . Your feedback has been shared with our housekeeping and maintenance teams for immediate corrective action. We’re glad you appreciated our service staff and hope to have the opportunity to provide a better experience in the future. Warm regards,
Just an average hotel
This is an average hotel, so don't be impressed by the fancy and glittery pictures. The only good thing about this is it's proximity to janm bhumi and it's best among worst in this entire area as you won't find any good quality hotels around. Rooms are not well prepared before guest arrival. We had to ask for toiletries, dental kit, tissue paper, bath mat after checking in. Breakfast is served only after 08:30 am so don't include this in your booking if you are looking for early check out. Furtniture, taps, showers are not in best condition and show signs of wear and tear. Bathroom latch was broken. They need to improve on preparing the room for guest experience as the first impression is always built during the first 5 minutes of entering the room. Overall not worth spending 4750 rs for one night without meals. I found better options in vrindavan.
Room: Heaven Room
Divinity By Audra Hotels has replied on Wed Oct 15 13:53:10 IST 2025
Dear Guest, Thank you for sharing your detailed feedback. We sincerely apologize for the inconvenience caused with room preparation, amenities, furniture, and bathroom fittings. Your observations regarding breakfast timing and first impressions are noted and have been shared with our housekeeping and management teams for immediate improvement. We appreciate your input and will strive to provide a better experience for our guests in the future. Warm regards,
Dont opt for this hotel if u r with your family
familyLift not working - wash room very very small unable to move the body also - ac not working properly - food worst - raised request for early check-in at 08. 00 am and also the front-office executive spoke to me immediately after booking rooms on the site and promised to give atleast 1 room and other rooms as per availability we have gone to hotel at 7. 30 am and he has given that one room at 9. 50 am simply saying other guest has not checked-out by which all our program is collapsed - rude behaviour saying if u want wait or get away this is the language
Room: Heaven Room
Divinity By Audra Hotels has replied on Wed Oct 15 13:32:01 IST 2025
Dear Guest, We sincerely apologize for the inconvenience you faced during your stay. Your feedback regarding the lift, AC, food, is taken very seriously. We are addressing these concerns with our housekeeping, maintenance, and front office teams to ensure better service and guest experience. We truly regret that your plans were affected and hope to have the opportunity to provide a much better experience in the future. Warm regards,
Okayish.
Okayish. Location is good. Rooms are ok. The staff is not very polite. Manageable if no other option is available.
Room: Heaven Room
Divinity By Audra Hotels has replied on Wed Oct 15 13:57:29 IST 2025
Dear Guest, Thank you for your feedback. We’re glad you found our location convenient and rooms satisfactory. We apologize if our staff did not meet your expectations and will work on improving our service. We appreciate your input and hope to provide a better experience next time. Warm regards,
Excellent Stay
3
Room: Heaven Room
Divinity By Audra Hotels has replied on Wed Oct 22 10:47:14 IST 2025
Thank you for your excellent rating! We’re delighted to know you had a wonderful stay with us. Looking forward to welcoming you again soon. Thank You
Poor Stay
I would suggest this hotel for enemy. Very bad maintenance and awkward smell 24*7. Poor hospitality. Only good thing in this hotel is it's near to krishna janmasthan gate. Radhe radhe
Room: Heaven Room
Divinity By Audra Hotels has replied on Wed Oct 15 13:43:12 IST 2025
Dear Guest, We’re very sorry to hear about your experience and apologize for the issues with maintenance, odor, and service. Your feedback has been shared with our team for immediate improvement. We appreciate your mention of our location and hope to offer a better stay in the future. Warm regards,
Sunrakh Bangar
Fatehabad Road
Sunrakh Bangar
Fatehabad Road
Tajganj
Vibhav Nagar
Fatehabad Road
Fatehabad Road
Civil Lines
Fatehabad Road
Mayur Vihar
Mathura
Chowk Bazar
Shashtri Nagar
Dampier Nagar
Mayur Vihar
Janam Bhumi
Manoharpura
Hanuman Nagar
Sarai Azamabad
Antapara
Manoharpura
Garravkendra
Mathura
Dampier Nagar
Madhavpuri
Shashtri Nagar
Mathura
Azad Nagar
Dharamlok Nagar
