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Review Of Hotel Nagina Heights0123401234

Amritsar, Amritsar | 3.7 km drive to Golden Temple

    User Rating & Reviews

    • everyone
    • couple
    • family
    3.7
    Very Good

    36 Ratings, 13 Reviews

    excellent
    44%
    very good
    17%
    average
    17%
    poor
    8%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

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    • 5
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    • 5
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    Reviews Summary

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    This property enjoys a fantastic location with a beautiful atmosphere and exceptionally friendly staff. Guests appreciate the clean and spacious rooms, along with tasty food and good service. The cooperative and helpful staff, notably Mr. Kapoor, enhance the experience further. While some guests faced minor issues like meal arrangements, the overall impression is of a well-maintained place with a welcoming vibe, making it a solid choice for visitors to Amritsar.

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    Positive first
    1.0

    A Bad xperience

    anmol d.family with 1 kid

    located easily. food prices extremely high. Even water bottle was chargeable. I paid for breakfast through MMT and didn't receive any breakfast. Didn't provide room key for hours. No wipers in washroom. No tea coffee pouches provided. No soaps shampoo initially provided.

    Travel Month: Apr 2025

    Room: Super Deluxe Room

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    Hotel Nagina Heights has replied on Sat Sep 20 17:29:10 IST 2025

    Dear Guest, Greetings from Hotel Nagina Heights team, Thank you for taking the time to share your feedback. We are truly sorry to learn about the inconvenience you faced during your stay. Your comments regarding food pricing, bottled water charges, and the missing breakfast are very concerning and we sincerely apologize for this lapse. It is our priority to ensure that every guest feels cared for, and we regret that we fell short in your experience. We also acknowledge your feedback on the delay in providing the room key, and the absence of basic amenities like tea coffee pouches, toiletries, and washroom essentials. Please be assured that these points have been shared with our operations team, and immediate steps are being taken to improve our service standards. We value your input as it helps us enhance the guest experience at Hotel Nagina Heights, one of the centrally located hotels in the area. We hope you will give us another opportunity to serve you better with clean rooms, attentive service, and a more comfortable stay in the future. Warm regards, Team Hotel Nagina Heights

    2.0

    Poor Stay

    labh s.

    The service was very bad, there was no towel in the hotel till morning, neither was there telephone service, nor was the room locked, when I asked the staff for the room key, they said that there was no key. There was no arrangement for tea in the hotel till 9:30, I had to leave the hotel on an empty stomach

    Travel Month: Mar 2025

    Room: Deluxe Room

    Hotel Nagina Heights has replied on Sat Sep 20 17:34:18 IST 2025

    Dear Guest, Greetings from Hotel Nagina Heights team, We are deeply concerned to read about the difficulties you faced during your stay and sincerely apologize for the inconvenience caused. Not having towels available, the absence of a functioning telephone service, and the issue with the room lock are serious matters that should never have occurred. We also regret that tea and breakfast arrangements were not ready in time, leading you to leave without a proper meal. This is not the level of service we aim to provide at Hotel Nagina Heights. Guest safety, comfort, and hospitality are our top priorities, and your experience highlights areas where we must do better. We truly value your input and hope you will consider giving us another opportunity to restore your faith in our service, ensuring a more comfortable and seamless stay with clean rooms, timely amenities, and helpful staff. Warm regards, Team Hotel Nagina Heights

    5.0

    I find this property for google but the property is amazing

    harjot s.loyalty-iconcouple

    Well maintain, good service, good property, staff are cooperative and amazing. Food is good and delicious.

    Travel Month: Mar 2025

    Room: Super Deluxe Room

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    Hotel Nagina Heights has replied on Sat Sep 20 17:42:28 IST 2025

    Dear Guest, Greetings from Hotel Nagina Heights team, Thank you so much for your wonderful feedback. We are delighted to know that you found the property well maintained, appreciated our good service, and experienced the cooperation and warmth of our team. It is always encouraging for us to hear that our staff could make your stay more enjoyable. We are also pleased that you enjoyed the food. Our chefs put in special effort to offer fresh and delicious meals, and your kind words will surely motivate them further. At Hotel Nagina Heights, we aim to provide clean rooms, attentive service, and a comfortable stay for all our guests, and we are glad that reflected in your experience. We sincerely appreciate your recommendation and look forward to welcoming you back to our centrally located hotel near Mall Road for another memorable stay. Warm regards, Team Hotel Nagina Heights

    5.0

    Excellent Stay

    jorav k.

    Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional.

    Travel Month: Mar 2025

    Room: Super Deluxe Room

    Hotel Nagina Heights has replied on Mon Mar 03 11:45:32 IST 2025

    It’s great to have rating from you sir pls Visit us again we will serve you more better

    5.0

    Good experience

    srajan m.couple

    The staff was very co-operative and friendly hotel is clean and in nice place. They provided good services

    Travel Month: Feb 2025

    Room: Super Deluxe Room

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    Hotel Nagina Heights has replied on Sun Mar 02 12:02:41 IST 2025

    Thanks for Boking in nagina heights hotel from MakeMyTrip and Also thanks for your valuable feedback

    5.0

    Excellent Stay

    diljot k.

    Excellent good staff clean property

    Travel Month: Feb 2025

    Room: Deluxe Room

    Hotel Nagina Heights has replied on Mon Feb 24 20:16:17 IST 2025

    Thanks fro your valuable feedback

    5.0

    Excellent Stay

    sukhjit.

    The room service was real good staff was cooperative and nice

    Travel Month: Feb 2025

    Room: Deluxe Room

    Hotel Nagina Heights has replied on Tue Feb 25 12:09:50 IST 2025

    Thanks for your valuable feedback. Hotel nagina heights always serve customer from the heart

    5.0

    Hotel near to all best location quality hotel really like a 3 star best

    rj p.loyalty-iconsolo

    Hotel location very good service very good room neat and clean and staff is very polite best hotel in amritsar

    Travel Month: Jan 2025

    Room: Deluxe Room

    Hotel Nagina Heights has replied on Tue Feb 04 15:20:44 IST 2025

    Thank you so much for your feedback.

    5.0

    Excellent Stay

    harpreet s.loyalty-icon

    Stay was good peaceful location staff is polite and cooperative

    Travel Month: Mar 2024

    Room: Deluxe Room

    Hotel Nagina Heights has replied on Tue Feb 04 15:21:42 IST 2025

    Thanks Harpreet g for your valuable feedback

    1.0

    Terrible Stay

    kartik d.couple

    First of all i gone in the hotel at 7. 00 pm, they told me to wait on reception for 45 minutes, because room was not ready, and when i asked for breakfast they told me that they don't have kitchen and when i made issue there they given me roti simple without stuffing normal with no vegetables, it was so terrible, why make my trip put there rooms with breakfast if they don't have kitchen. And i made issue on mmt at 7. 30 but no response till next morning, very disappointed by make my trip service. When make my trip will take step ? when they stay gets over ?

    Travel Month: Mar 2024

    Room: Deluxe Room

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    Hotel Nagina Heights has replied on Tue Feb 04 15:26:08 IST 2025

    Sorry for the inconvenienced that you had faced in our Property.we hopefully improve our services

    5.0

    Rooms

    ranveer s.family

    Location was too gud. I highly recommend this hotel for your next visit to amritsar. Neat nd clean environment, rooms are also gud. Quality of service is appreciable feeling great. Staff was very helpful. So over all it is great hotel stay for your vacation thank you v. D group hospitality

    Travel Month: Nov 2023

    Room: Deluxe Room

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    Hotel Nagina Heights has replied on Tue Feb 25 23:50:17 IST 2025

    THANKS TO VALUABLE FEEDBACK

    5.0

    Amenities

    vishav j.family

    Having a good stay with my family. New build hotel having so beautiful rooms and so spacy. Staff was very cooperative and helpful throughout my stay and good was also very tasty and good quilting of food. Location was so prime and having a valet parking you must visit nagina heights hotels running under vd group of hospitality.

    Travel Month: Oct 2023

    Room: Deluxe Room

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    Hotel Nagina Heights has replied on Tue Mar 04 20:46:04 IST 2025

    Really thanks for your review sir

    5.0

    Excellent Stay

    rakesh k.

    Property is very good staff especially. Mr kapoor is so nice towards customers. Hello

    Travel Month: Oct 2023

    Room: Deluxe Room

    Hotel Nagina Heights has replied on Tue Mar 04 20:45:30 IST 2025

    Really thankyou sir

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