The hotel's location proved to be convenient, offering accessibility to various amenities. While the food was satisfactory, it didn't particularly stand out. Toiletries were provided, but the absence of bath soap was a notable oversight. Unfortunately, the tv encountered technical issues during our stay, and despite bringing it to their attention, it remained unresolved. A peculiar policy regarding room keys required constant assistance from the hotel staff due to purported server issues, which proved inconvenient. On a positive note, the staff exhibited friendly and helpful behavior. Despite the claim of 24-hour service, there were instances where this wasn't entirely accurate. In summary, the overall experience was average, with some aspects needing improvement.