The property enjoys a prime location in Chandigarh's Sector 10, making it convenient for shopping and sightseeing. Guests appreciate spacious rooms and a lovely garden view, though many mention the need for renovations and better maintenance overall. The food quality gets mixed reviews, with some praising the variety while others find it overpriced. Service experiences vary, with positive remarks about staff friendliness contrasting with complaints regarding slow responses and cleanliness issues in some rooms and bathrooms.