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Review Of Best Western Plus, Chandigarh- Mohali
Sector 75, Mohali
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
401 Ratings, 181 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 4
- 2
- 5
- 1
- 4
- 5
- 4
- 5
- 4
Review Summary
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Guests appreciate the excellent service and friendly ambiance at this property. The food, particularly the breakfast spread, is often highlighted as delicious with a good variety. The rooms are clean and spacious, providing a comfortable stay. Additionally, the location is convenient for accessing nearby areas. The staff's supportive nature enhances the overall experience, making it memorable for visitors.
Sort by:
Positive first
4.0
Good Stay
manish k.solo
ok
Room: Superior Non-Smoking King Room
5.0
highly recommended for a gr8 vacation
nitin.couple
excellent staff , gr8 food , very friendly atmosphere. had a lovely time there
Room: Superior Non-Smoking King Room
Best Western Plus, Chandigarh- Mohali
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Kindly please contact us on that number 98763-33988, so that I can clarify that issue. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Front Office Manager Best Western Plus Mohali
1.0
Terrible Stay
shruti t.couple
No water in the washroom, horrible service , too much power cut , AC was not cooling due to frequent power cuts
Room: Superior Non-Smoking King Room
Best Western Plus, Chandigarh- Mohali has replied on Tue Oct 07 13:54:54 IST 2025
Dear Ms. Thakral, Thank you for completing the survey regarding your recent stay at our property. We regret the inconvenience you faced due to water issues, power cuts, and the resulting AC problems. This is certainly not the standard we aim to deliver. Your feedback has been shared with the concerned teams for immediate attention and corrective action. We truly value your input and hope to have the opportunity to serve you better in the future. We thank you very much for your patronage and look forward to having you back with us at Best Western Plus, Mohali. Sincerely, Front Office Manager Best Western Plus Mohali
4.0
Good Stay
anniket d.group
Good food good location good facility but no one to manage luggage from car
Room: Superior Non-Smoking Twin Room
Best Western Plus, Chandigarh- Mohali has replied on Tue Oct 07 13:53:08 IST 2025
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. We are pleased to hear you enjoyed the food, location, and facilities. However, we apologize for the inconvenience caused by the lack of assistance with your luggage. Your feedback is noted, and we’ll work on improving our arrival experience to better serve our guests. We look forward to welcoming you again. We thank you very much for your patronage and look forward to having you back with us at Best Western Plus, Mohali. Sincerely, Front Office Manager Best Western Plus Mohali
5.0
Excellent Stay
anil s.group
Excellent stay, service, from front desk to gym to checkout
Room: Premium Non- Smoking King Room
Best Western Plus, Chandigarh- Mohali
Dear Mr. Sheel, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Harpreet Singh Sandhu Front Office Manager Best Western Plus Mohali
4.0
Good Stay
ajay m.couple
Location is good. Easy accessibility to airport. Need to train the staff on billing part. Single point contact for billing and enquiry.
Room: Superior Non-Smoking King Room
Best Western Plus, Chandigarh- Mohali
Dear Mr. Mujumdar, Thank you for completing the survey regarding your recent stay at our property. We are glad to hear you found the location convenient, especially with easy access to the airport. We appreciate your suggestion regarding staff training on billing and the need for a single point of contact for billing and inquiries. Your input is valuable, and we’ll certainly work on improving these areas to enhance the guest experience. We hope to welcome you again soon. We thank you very much for your patronage and look forward to having you back with us at Best Western Plus, Mohali. Sincerely, Front Office Manager Best Western Plus Mohali
5.0
Excellent Stay
sharad.family
Nice rooms .. neat and clean property .. staff is also very cooperative . My car’s tyre was flat and the staff informed me well on time and helped me fixing in also .. so over all the experience was nice
Room: Superior Non-Smoking Twin Room
Best Western Plus, Chandigarh- Mohali has replied on Sat Sep 27 19:50:53 IST 2025
Dear Mr. Vaid, At the outset I would like to begin by thanking you for choosing Best Western Plus, Mohali for your Stay in mohali and giving us an opportunity to serve you. We appreciate you taking out your valuable time to share these most generous words of appreciation. There is no better feeling than getting to know that we have created another happy customer with an experience to cherish. Thank you for recommending us to fellow travellers. We look forward to your next visit and the joy of serving you again. Sincerely, Front Office Manager Best Western Plus Mohali
5.0
Excellent Stay
himanshu j.business
it was amazing experience stayed here , place is very peaceful and very nice , staff is very nice , ms palak was very kind at the reception ,
Room: Superior Non-Smoking Twin Room
Best Western Plus, Chandigarh- Mohali has replied on Wed Sep 24 19:14:44 IST 2025
Dear Guest, Thank you for choosing to stay at Best Western Plus, Mohali. We very much appreciate your time to post feedback of your stay. The team and I are pleased to read that you had an enjoyable stay and that you were impressed by the ambience, hospitality and the food of the hotel. Thank you for your kind appreciation of Palak. Your feedback will be shared with the entire team and will encourage and motivate us to scale greater heights towards excellence. We hope to have you return soon and look forward to welcoming you back. Sincerely, Front Office Manager Best Western Plus Mohali
1.0
Terrible Stay
amik m.
Food was not good, they were not allowing our guest to meet us in the room in the evening, it took half an hour for check out in the next day..
Room: Superior Non-Smoking Twin Room
Best Western Plus, Chandigarh- Mohali
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Front Office Manager Best Western Plus Mohali
5.0
excellent stay
sachin g.business
This was our second stay at this hotel. Nice and clean rooms amazing food. Even the staff is polite and cooperative. Five stars to the property. Highly recommended.
Room: Superior Non-Smoking King Room
Best Western Plus, Chandigarh- Mohali has replied on Wed Sep 03 10:42:33 IST 2025
Dear Mr. Gandhi, At the outset I would like to begin by thanking you for choosing Best Western Plus, Mohali for your Stay in mohali and giving us an opportunity to serve you. We appreciate you taking out your valuable time to share these most generous words of appreciation that five star property. There is no better feeling than getting to know that we have created another happy customer with an experience to cherish. Thank you for recommending us to fellow travellers. We look forward to your next visit and the joy of serving you again. Sincerely, Front Office Manager Best Western Plus Mohali
5.0
excellent stay
sachin.business
Excellent stay and super delicious food. Highly recommend. We ordered veg biryani for dinner, super tasty it was. Even the breakfast buffet also had lot of variety.
Room: Superior Non-Smoking King Room
Best Western Plus, Chandigarh- Mohali has replied on Wed Sep 03 10:40:44 IST 2025
Dear Mr. Gandhi, At the outset I would like to begin by thanking you for choosing Best Western Plus, Mohali for your Stay in mohali and giving us an opportunity to serve you. We appreciate you taking out your valuable time to share these most generous words of appreciation. There is no better feeling than getting to know that we have created another happy customer with an experience to cherish. Thank you for recommending us to fellow travellers. We look forward to your next visit and the joy of serving you again. Sincerely, Front Office Manager Best Western Plus Mohali
4.0
Good Stay
jaspreet k.group
We stayed at Best Western in Mohali last week. One of the main challenges we faced was locating the property — even with Google Maps, we had to circle around twice before finding it. It would really help if the hotel installed some direction boards, especially if the main road is blocked or unclear. The room, although a bit small, was neat and quite comfortable. I had mentioned my requirement for gluten-free food during the booking, but unfortunately, the staff seemed unaware of it. That was a bit disappointing. Aside from these issues, the property overall was good. We had dinner at the café and the food was tasty and well-prepared. Overall, I’d give it a 4-star rating. A few improvements could make the experience even better.
Room: Superior Non-Smoking Twin Room
Best Western Plus, Chandigarh- Mohali has replied on Sun Aug 31 17:25:29 IST 2025
Dear Ms. Anand, At the outset I would like to begin by thanking you for choosing Best Western Plus, Mohali for your dinning in mohali and giving us an opportunity to serve you. We appreciate you taking out your valuable time to share these most generous words of appreciation. There is no better feeling than getting to know that we have created another happy customer with an experience to cherish. Thank you for recommending us to fellow travellers. We look forward to your next visit and the joy of serving you again. Sincerely, Front Office Manager Best Western Plus Mohali
4.0
Good Stay
sudev b.group
good prompt service, good buffet spread for the breakfast and ticked the right boxes for comfort as well..all in all a pleasant 2 day stay. good prompt service, good buffet spread for the breakfast and ticked the right boxes for comfort as well..all in all a pleasant 2 day stay.
Room: Premium Non- Smoking King Room|Superior Non-Smoking King Room
Best Western Plus, Chandigarh- Mohali has replied on Sat Aug 16 17:36:33 IST 2025
Dear Mr. Bhat, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Front Office Manager Best Western Plus Mohali
5.0
Excellent Stay
nitin n.
The rooms are awesome and the hospitality of the staff is amazing. They all are too courteous, food was also delicious
Room: Superior Non-Smoking King Room
Best Western Plus, Chandigarh- Mohali has replied on Fri Aug 08 12:05:26 IST 2025
Dear Mr. Narad, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Front Office Manager Best Western Plus Mohali
2.0
Poor Stay
vinod v.family with 1 kid
Poor room services I called more than three times for any assistance, TV was not working in the room, reception staff was very rude
Room: Superior Non-Smoking Twin Room
Best Western Plus, Chandigarh- Mohali has replied on Fri Aug 08 12:05:55 IST 2025
Dear Mr. Vimal, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Front Office Manager Best Western Plus Mohali
5.0
Awesome services
charu a.family
On the top of everything they have Very good and well behaved staff and amenities n food are good too. 👍👍
Room: Superior Non-Smoking King Room
Best Western Plus, Chandigarh- Mohali has replied on Fri Aug 08 12:04:32 IST 2025
Dear Ms. Arora, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Front Office Manager Best Western Plus Mohali
5.0
Excellent Stay
medha g.couple
spa was good, food options are less but, food is good. Rooms are big and comfortable. overall a good stay .
Room: Premium Non- Smoking King Room
Best Western Plus, Chandigarh- Mohali has replied on Fri Aug 08 12:05:07 IST 2025
Dear Ms. Goel, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Front Office Manager Best Western Plus Mohali
1.0
Terrible Stay
nirmal b.
Well the hospitality was not good at all we didnt received out 15% discount on meals plus the pizza we ordered was pathetic and the rooms were not that good tv was not working and overall we had a bad experience there
Room: Premium Non- Smoking King Room
Best Western Plus, Chandigarh- Mohali has replied on Sat Aug 02 18:32:22 IST 2025
Dear Ms. Bagga, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Front Office Manager Best Western Plus Mohali
4.0
Good Stay
tejpal s.
The food and rooms are good but the price's are over-exaggerated. A 10-20% reduction in daily items like tea/coffee is must. Overall a good experience but need price adjustments on all items.
Room: Superior Non-Smoking King Room
Best Western Plus, Chandigarh- Mohali has replied on Sat Jul 26 18:06:01 IST 2025
Dear Mr. Singh, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Front Office Manager Best Western Plus Mohali
4.0
Good Stay
sanjay y.business
Stay was very good. Hotel ambience, rooms are clean and spacious. Food is little bit costly. Spa is very good
Room: Superior Non-Smoking Twin Room
Best Western Plus, Chandigarh- Mohali has replied on Fri Jul 18 19:29:47 IST 2025
Dear Mr. Yeola, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Front Office Manager Best Western Plus Mohali
