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Review Of HOTEL MARS

Pallavaram, Chennai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.6
    Average

    50 Ratings, 31 Reviews

    excellent
    14%
    very good
    20%
    average
    10%
    poor
    22%
    bad
    34%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 4
    • 2
    • 2
    • 1
    • 1
    • 2
    • 1

    Rating Categories

    • Location3.5
    • Cleanliness2.8
    • Room2.9
    • Value For Money2.6
    • Facilities3.0
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the property's convenient location near the airport and good breakfast options. Some enjoyed the budget-friendly rates, while others noted the room service was satisfactory. However, many reviews highlight serious issues like poor cleanliness, rude staff, and extra charges that left several guests dissatisfied with their overall experience.

    Sort by:

    Positive first
    5.0

    Chikku holiday

    kirankumar k.family

    Nice . Memorable days . Neatness . Service good. Room service good . Morning breakfast good

    Travel Month: Jul 2025

    Room: Deluxe AC Room

    2.0

    Poor Stay

    manoj k.

    After reaching hotel they have taken extra money for the room they have told you have book non AC room I have booked AC room Where is the fault happen 3000rs NON AC Room ????? Worest experience I will never go to like this hotel

    Travel Month: Jun 2025

    Room: Deluxe Non AC Room

    2.0

    Cleanliness very poor, Non-hygienic foods, non-professional approach

    ramesh k.business

    Cleanliness very poor, Non-hygienic foods, non-professional approach... Not to recommend her

    Travel Month: Jun 2025

    Room: Deluxe AC Room

    1.0

    fraud

    dhiraj b.couple

    there is no such property on the given location, also there I have to book another hotel to stay, don't allow to book this hotel to anyone, requesting to block this property from online booking.

    Travel Month: Mar 2025

    Room: Non A/C Room

    2.0

    Poor Stay

    vivekanand.

    We friends drove all the way from bangalore to chennai, we booked this hotel looking for nearest place to the marriage hall which we were attending. As it was late without any fuss we checked in. The hotel is pathetic and run down, the room was unhygienic and stay was horrible, i don’t recommend this hotel and rate bad

    Travel Month: Jun 2024

    Room: Non A/C Room

    3.0

    Average Stay

    ashok r.loyalty-icon

    House keeping is not good, lobby premises full liquor smell and bottles near around. Reception personal didnt respond properly. No drinking water provided even washroom taps not working properly

    Travel Month: Jan 2024

    Room: Non A/C Room

    2.0

    Poor Stay

    iqbal q.loyalty-icon

    No wifi. No cleaning

    Travel Month: Sep 2023

    Room: Non A/C Room

    1.0

    Terrible Stay

    nabam c.loyalty-icon

    Very bad they took extra charge for ac room when there was no option to choose in the make my trip app no tv, blanket they took charges for water asked for mosquito repellent they didn’t give that large amount of expenses no good services worst ever hotel

    Travel Month: Aug 2023

    Room: Non A/C Room

    1.0

    Terrible Stay

    ranjith m.

    I need the refund amount for the booking as the hotel is not available for stay. It has been closed before. The hotel mentioned was not available for stay. Please check it

    Travel Month: Aug 2023

    Room: Non A/C Room

    1.0

    Hotel not worth for inr 1792

    davidson j.loyalty-iconbusiness

    Bad smell in the room hotel is not worth for the rent rs. 1792. 00 one of the worst hotel i had ever seen

    Travel Month: May 2023

    Room: Non A/C Room

    2.0

    Dirty and messy hotel

    divya p.business

    Rooms were infested with cockroaches and other vermin. Unclean bedsheets and bed. Never going back there again

    Travel Month: Feb 2023

    Room: Non A/C Room

    2.0

    Very poor

    vandita s.couple

    Smelling room. No towel. No toiletries. No cleaning. Drinking water was not there. Telephone was not working also. Reception gesture totally changed when i told i hv booked through mmt. Rude. I hv to visit twice to the reception just for a bottle of water. I don't recommend this for any one

    Travel Month: Dec 2022

    Room: Non A/C Room

    5.0

    Excellent Stay

    salam.business

    Good

    Travel Month: Dec 2022

    Room: Non A/C Room

    • user photos
    4.0

    For flight transfer timing

    anand k.loyalty-iconcouple

    It is nearby airport convenient location. Value for money. Budget hotel

    Travel Month: Nov 2022

    Room: Non A/C Room

    • user photos
    2.0

    Poor not cleaning

    ramesh n.family

    Am so sorry to say because am not satisfied

    Travel Month: Oct 2022

    Room: Non A/C Room

    2.0

    Poor Stay

    vivek a.

    The rooms were smelly. The fan wasn't running at full speed. Tv wasn't working. Tried to convey the same to receptionist. But no action was taken. Felt let down since it was not how it is shown

    Travel Month: Oct 2022

    Room: Non A/C Room

    1.0

    Terrible Stay

    subramanian s.

    The hotel was closed already. Please return the money soon.

    Travel Month: Oct 2022

    Room: Non A/C Room

    3.0

    Location

    ahtesham i.family

    Location is convenient. It is nearby airport.

    Travel Month: Oct 2022

    Room: Non A/C Room

    1.0

    Room and ambiance not good

    charan t.couple

    Room and ambiance not good and workers not that responsive

    Travel Month: Aug 2022

    Room: Non A/C Room

    4.0

    Not taken Foof

    ks m.family

    Good no receptionist no water in room for drinking not provided and rugs not given

    Travel Month: Nov 2019

    Room: Non A/C Room

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