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Civil Lines, Bareilly | 2.5 km drive to Bareilly City Railway Station
29 Ratings, 12 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the good location and spacious, clean rooms at this property. The staff generally receive positive remarks for their supportive behavior. However, many noted issues with amenities and cleanliness, including problems with the washroom and food quality. The overall experience seems mixed, with some guests finding the management responsive while others faced challenges during their stay.
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Average Stay
Services and amenities are not good. Location is good. Food quality are good but tea quality are not good.
Room: Luxury Suite
Hotel Mansarover has replied on Thu Sep 05 02:29:21 IST 2024
Thank you for your visit Hope to see you again , & we shall endeavour to improve on our services to you
Average Stay
Tv recharge end as tv run, ac duct looks terrible, wash room flush not working and nothing in washroom except local shop, breakfast finished at 9am
Room: Royal Deluxe
Hotel Mansarover has replied on Thu Sep 05 02:30:37 IST 2024
Thanks for the visit Hope to see you again, & we shall endeavour to improve the services to you in future
Average Stay
Cleaning issue mosquitoes and cockroach are moving in the room. No brush, toothpaste soap. Room and hotel not exactly which is shown on make my trip booking app. It's totally different. I was request to make my trip by phone for partial cancellation but not given sufficient reply. Overall bad experience with make my trip.
Room: Standard AC Deluxe Room
Hotel Mansarover has replied on Mon Jun 24 16:21:44 IST 2024
Dear Sir, We appreciate your valuable feedback for our continuous improvements. We apologize for the inconvenience caused. Thanks
Good Stay
The management here is good, the staff is also good, the rooms are comfortable, clean and big, everything is very good here
Room: Standard AC Deluxe Room
Hotel Mansarover has replied on Thu Sep 05 02:33:16 IST 2024
Thanks for your visit & your kind appreciation of our services , We shall endeavour to provide you with the best of our services in future also 🙏🙏🙏
Excellent performance, if need i want stay in fu
Room is clan, spacious, safety, well behaviour staff, punctual and very good location. Good service
Room: Super Deluxe
Hotel Mansarover has replied on Thu Sep 05 02:35:14 IST 2024
Thanks for your visit & Your kind words in the review 🙏🙏🙏
Booked from usa - excellent experience
I was in usa when i booked hotel mansarovar, bareilly. Mr. Rajendra prasad made the hotel stay personable with homely caring in a very clean and well managed hotel. The environment was very friendly and comfortable in a good area. Price was reasonable and service was excellent. Highly recommended.
Room: Standard AC Deluxe Room
Hotel Mansarover has replied on Mon Nov 10 15:45:27 IST 2025
Thank you so much for sharing your kind words and for choosing Hotel Mansarovar during your visit to Bareilly. We’re delighted to hear that you enjoyed your stay and felt at home with us. Your appreciation for our cleanliness, service, and friendly environment means a lot to our team
Pathetic experience
The moment i reached, i had a feeling that i have made a wrong choice. Receptionist was very rude and unprofessional however other staffs were good. The receptionist out-rightly rejected that i had a room booked in my name however he later acknowledged after checking bookings. But he made me wait for half an hour before i could have checked in - he took half hour to verify whether i had already paid for the room. Room-pathetic. Washroom was dirty. Instead of microfiber wrapped with a white cover quilt, i have been offered a blanket that too without cover. Breakfast was pathetic, one would not even smell, forget tasting. Ac was not cooling. Last - they out-rightly rejected my request for a gst invoice however they later gave me the one. So, overall, really bad.
Room: Royal Deluxe
Hotel Mansarover has replied on Fri Jul 28 22:06:38 IST 2023
Hi Amit ji, This incident has come to my notice already and I assure you appropriate action has already been taken. I sincerely apologize to you for the same. Thanks for your valuable feedback.
Excellent Stay
Hotel staff behavior was fantastic and we're very supportive during stay,
Room: Luxury Suite
Hotel Mansarover has replied on Mon Nov 10 15:50:46 IST 2025
“Thank you for your kind words! We are delighted to hear that our staff made your stay enjoyable and provided excellent support. Your appreciation motivates our team to continue delivering warm, attentive service to all our guests.”
Poor Stay
Tap was leaking in bathroom, unclean room unclean bedsheets
Room: Standard AC Deluxe Room
Hotel Mansarover has replied on Mon Nov 10 15:53:26 IST 2025
Dear Lalit Mohan, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused during your stay. Please be assured that your comments have been shared with our housekeeping and maintenance teams to ensure immediate attention and improvement. We truly value your input as it helps us maintain high standards, and we hope to have the opportunity to welcome you back for a much-improved experience. Warm regards, Hotel Mansarover Management Team
Terrible Stay
It was very pathetic condition rooms.
Room: Standard AC Deluxe Room
Hotel Mansarover has replied on Mon Nov 10 15:55:29 IST 2025
Dear Narender Kumar, Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. Your comments have been shared with our team so we can take immediate steps to improve our rooms and overall guest experience. We truly value your input and hope to have the opportunity to welcome you back for a much-improved stay. Warm regards, Hotel Mansarover Management Team
Property location food hygiene and safety
Property location is good food was also good and safety was average at the hotel
Room: Standard AC Deluxe Room
Hotel Mansarover has replied on Mon Nov 10 15:56:52 IST 2025
Dear Rahul Singh, Thank you for your feedback and for appreciating our property’s location and food. We also appreciate your comments regarding safety, and please be assured that we continually strive to enhance the security measures for our guests’ comfort and peace of mind. We look forward to welcoming you back for an even better experience. Warm regards, Hotel Mansarover Management Team
Situated in the main market area and less with parking space. Rooms are big but not well maintained
Average hotel with big rooms but not clean. Food is not good. Not recommended
Room: AC Deluxe
Hotel Mansarover has replied on Mon Nov 10 15:58:28 IST 2025
Dear Ankit Kapoor, Thank you for sharing your feedback. We sincerely apologize that certain aspects of your stay did not meet your expectations. Your comments regarding cleanliness and food have been shared with our team so that we can take immediate steps to improve. We truly value your input and hope to have the opportunity to provide you with a much-improved experience in the future. Warm regards, Hotel Mansarover Management Team
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