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Review Of Hotel M Grand0123401234

T Nagar, Chennai

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    3.3
    Good

    96 Ratings, 43 Reviews

    excellent
    24%
    very good
    25%
    average
    22%
    poor
    14%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 4
    • 5
    • 4
    • 1
    • 5
    • 4
    • 1
    • 5

    Rating Categories

    • Location3.6
    • Cleanliness3.1
    • Room3.7
    • Food3.1
    • Hospitality3.7
    • Value For Money2.9
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property is well-situated in central Chennai, close to the US consulate, making it a convenient pick for visa seekers. Guests appreciate the clean rooms and tasty food, with efficient room service and friendly staff. However, there are several drawbacks, including issues with room sizes, missing AC remotes, and inconsistent maintenance. Breakfast options were also cited as limited, while the overall ambiance felt more basic than expected. A mixed bag of experiences!

    Sort by:

    Positive first
    1.0

    Terrible Stay

    family with 1 kid

    Such a nightmare experience staying in this 4star hotel, no ac working , tv working, my bad even room keys not working I asked to refund the money and I was taking any hotel which is 2star rated . stayed many hotels but this one such an worst ever experience. If someone want to take an revenge somebody yu may choose and have the chance

    Travel Month: Aug 2025

    Room: Deluxe

    • user photos
    • user photos
    4.0

    staff is good

    harish e.solo

    Staff was really helpful. Everything was good. Room was good. Near to VAC OFC appointment center USA

    Travel Month: Jul 2025

    Room: Studio room

    • user photos
    1.0

    Terrible Stay

    feroz h.

    Refund expected

    Travel Month: Jun 2025 (12-Night Stay)

    Room: Deluxe

    5.0

    Excellent stay

    nandhitha v.solo

    Nice stay nice ambience nice staff especially reception staff members even after check out time I was given a space and waited till evening for my bus, food was good and tasty , on the whole the experience was good and easy accessible to all places , also room cleaning service also good .

    Travel Month: May 2025

    Room: Deluxe

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    deelip g.family

    clean rooms good hospitality good location very good homely tasty food service(to order) very cordial staff at every level good safe stay

    Travel Month: Apr 2025

    Room: Deluxe

    5.0

    Excellent Stay

    anish a.couple

    I say in my bottom of the heart, it is very much appricated from your sevice and al so all lisioning works. Food and amenities are very excellent. Good higine food, as all workmens are very nice concerns. In iuluding security person. I think about it every time l came to chenni i am chossing for this hotel. My best wishes 💐🌹

    Travel Month: Feb 2025

    Room: Deluxe

    3.0

    Average Stay

    shailesh k.business

    Average not upto mark and food is good but room size and other service ok not worth for this prize

    Travel Month: Feb 2025

    Room: Deluxe

    4.0

    Good Stay

    linoy.

    Rooms can be better, bit old and mosquitos, breakfast is really good and supportive staff too

    Travel Month: Jan 2025 (7-Night Stay)

    Room: Deluxe

    4.0

    Good Stay

    dhaval m.

    For visiting us visa the hotel is very good option, room and wash room were quite clean although it room was bit small. Breakfast spread can be improved with quality of food

    Travel Month: Nov 2024

    Room: Studio room

    5.0

    Good hotel without flexibility in checkout timings

    hrishikesh s.loyalty-iconfamily

    The stay was pleasant. The only catch here is that hotel does not allow flexible check-in as mentioned. So i had to pay half day charge for staying for additional 4 hours.

    Travel Month: Oct 2024

    Room: Deluxe

    2.0

    Below average stay.

    sandeep c.loyalty-iconsolo

    No place to keep luggage. Breakfast below average. Room size is very small. Bad smell in room. Do go this hotel

    Travel Month: Aug 2024

    Room: Deluxe

    2.0

    Entire hotel with 1 ac remote.

    allada s.loyalty-iconfamily

    It is shocking to experience room without ac remote. Staff member will come into too to on ac with remote. After ac is on, he will take remote. We cannot change ac temperature. Staff will set ac temperature and will take remote. Cannot on ac or off ac. No coffee kettle. Hotel is old property. Only thing is it is located in center of city. Not suitable for family stay. No breakfast options. It is just like a lodge. Not worth money. There is no pleasant feeling in room. In mid night also to operate ac a staff will enter room to operate ac.

    Travel Month: Apr 2024

    Room: Deluxe

    • user photos
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    4.0

    Our stay at m grand

    air c.couple

    It is a good hotel in the heart of t nagar. Neat and clean. A few points- 1. A shower curtain is not placed in the bathroom. Room 308. I reported this. 2. When a couple stay, they should provide two. Only one was provided the 2, nd day. First day we asked for it. 3. Tissue paper for toilet was not placed. Only sprinkler was available. 4. Ac went off for 2 hours and became sultry. 5. Hand shower could be provided.

    Travel Month: Feb 2024

    Room: Deluxe

    2.0

    Not a great hotel - bad exp

    kumar k.family

    Pros - location is tnagar ( hence it's a positive) cons- 1. The rooms does not have ac remotes, everytime you want to change temperature - you will have to reach out to reception ( even if it is 2 am or 3 am) which is absurd the hotel management had no other way through for this and said this is how it is for all- very absurd 2. Frequent power cuts observed with power fluctuations 3. Breakfast had very limited spread 4. Veg and non veg food was kept randomly- absolute not acceptable for people who are vegetarians 5. Almost all support staffs were new( in cafeteria, room service etc) and they had no answers for most of my questions overall not a great place for family definitely

    Travel Month: Feb 2024

    Room: Studio room

    2.0

    Poor Stay

    sudhakar m.

    Front desk doesn’t have the customer service mindset, they keep calling for checkout before the checkout time which is really annoying, rooms are very small and not maintained properly. I would not choose this hotel for my next stay

    Travel Month: Dec 2023

    Room: Deluxe

    5.0

    A very good hotel in the heart of chennai

    santosh m.loyalty-iconfamily

    Location is a very good locality in central chennai near to everything else. But the usp is the proximity to the us embassy & vac which is probably walkable from this hotel but you may want to hail an auto-rickshaw - and you will get one very easily here ! food is very good for the price they charge. - so just book your room with breakfast and you will not be disappointed. And the restaurant is open almost always and there is room service also. Rooms are neat & clean. Good & responsive staff, reception and management.

    Travel Month: Dec 2023

    Room: Deluxe

    4.0

    Stay at m grand

    bishu t.loyalty-iconbusiness

    It was a good stay, with breakfast. Since it was close to the consulate it was very convenient for us.

    Travel Month: Sep 2023

    Room: Deluxe

    3.0

    Location

    hariharan s.loyalty-iconsolo

    Nice location. However not worth for money paid for stay. It looks like hostel not getting hotel ambience

    Travel Month: Sep 2023

    Room: Deluxe

    1.0

    Terrible Stay

    dheeraj s.loyalty-icon

    Room and washrooms were was not clean and room wooden floor were not clean and very bad odour was coming. Ac ventilation is pathetic and might take 1 hour to start cooling. Mosquitos in room. Window view were very congested.

    Travel Month: Jul 2023 (3-Night Stay)

    Room: Deluxe

    Hotel M Grand has replied on Tue Aug 22 11:46:18 IST 2023

    Dear Guest, Thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings. Warm regards,

    2.0

    Poor Stay

    chiranjeevi k.loyalty-icon

    It's not worth of money that we spent. It is budget hotel. Poor eticates of staff. According to me. It is a large

    Travel Month: Jul 2023

    Room: Deluxe

    Hotel M Grand has replied on Tue Jul 11 15:02:49 IST 2023

    Dearchiranjeevi kondapaka, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

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