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Chhoti Vihar, Bareilly | 4.3 km drive to Bareilly Airport (BEK)
61 Ratings, 18 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Average Stay
Room was nice.hotel staff is not so professional. further Breakfast was included in my the morning I enquired about breakfast timings,they told me that my package doesn't include Breakfast.then I whatsapp My booking order and then they accepted. After that I aksed them by which time I can get Breakfast.they asked my choice so I told them to give at 9am.they informed me that it may delay 15minutes so I said ok।after 920am I confirmed BF status then a new person picked reception who told me that you had asked to give at 10am . I said your person has manupulated by his own where as I had clearly mentioned my timings.since I have to meet someone so i checked out without Breakfast.
Room: Le Deluxe
Poor Stay
There was no kitchen facility available. When I ordered something to eat, the receptionist said you can order through food delivery service. Location is good and easy to find.
Room: Le Deluxe
bahut achi sarvice thi aur staf bhi bahut acha h kul mila k bahut maja kiya
Bahut maja aya mujhe aur meri family ko bahut acha staf h aur room sare neat an cleen the khub maja kiya h
Room: Le Presidential|Le Deluxe
it was
the room is ok but the washroom was not clean properly... no towels in the washroom and the television was not working also
Room: Le Executive
Excellent Stay
Very well maintained room and staff was very cooperative. The services of hotel was excellent
Room: Le Deluxe
Average Stay
Room is clearness but restaurant is not working till
Room: Le Deluxe
Hotel Le Cypress has replied on Wed Nov 20 17:36:36 IST 2024
Dear Mr Praveen Mehta , Thank you for your feedback! We're glad to hear you found the room clean. We apologize for the inconvenience with the restaurant and will work to improve this. We hope to welcome you again soon"
Perfect for couples
The property is awesome and the staff is also very cooperative. Rooms are very neat & clean, everything was settled at it's dedicated place in room.
Room: Le Deluxe
Hotel Le Cypress has replied on Wed Nov 20 17:37:50 IST 2024
Dear Mr Akshay Saxena ,Thank you for your feedback! We're thrilled you enjoyed the property and found the rooms clean and well-organized. We're also glad the staff could assist you. We look forward to hosting you again"
Poor Stay
Not a good hotel, very very slow services, for everything you have to remind them at-least three times.
Room: Le Deluxe
Hotel Le Cypress has replied on Fri Jul 19 18:27:52 IST 2024
Dear Mr Neelesh Ruwali, We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast and efficient service, but sometimes it takes longer than expected.We hope you give us another chance soon, so we can share a more positive experience.
Terrible Stay
I had a worse experience with this hotel. Electricity was not there during my stay. No sleeper, no tooth kit was there, I had to check out yesterday from there
Room: Le Executive
Hotel Le Cypress has replied on Fri Jul 19 18:26:38 IST 2024
Dear Mr Abhishek Kumar Kumar, Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff to ensure that this incident is not repeated again. We’d like to invite you again at our hotel and experience the improved stay.
Worst place to stay
businessVery poor services and also complimentary breakfast was not good i have stayed for 3 days but the food quality was zero and water logging in always in washrooms and whole day and night too much mosquitoes in the rooms and behaviour of the staff was also not good. Worst hotel to stay in bareilly
Room: Le Executive
Hotel Le Cypress has replied on Tue May 21 16:06:55 IST 2024
Dear Mr Sunil Gakhil, I'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to See our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.
Average Stay
Decent room (small) and a nice bathroom, comfortable stay overall. Some light switches didn't work, and the corridor outside was very noisy (elevator sounds as well as staff fighting with each other. Breakfast is brought in from outside only at 0900, and choices are limited, but the food was decent. For lunch and dinner, there's a restaurant next door that delivers good food straight to the room.
Room: Le Deluxe
Hotel Le Cypress has replied on Tue Apr 16 17:29:47 IST 2024
Dear Mr Abhijit Menon Sen, Thank you for sharing your concerns regarding the noise issues you encountered during your stay. We are actively working on improving sound insulation throughout the property. We value your feedback, and it will assist us in implementing measures to enhance our guests’ comfort. We would love the opportunity to provide you with a more relaxing experience in the future.
Excellent Stay
The rooms are clean and have modern amenities. Top that off with the great location, i would love to stay here whenever i visit bareilly.
Room: Le Deluxe
Hotel Le Cypress has replied on Tue Apr 16 17:32:38 IST 2024
Dear Mr Silas Tudu, Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.
Comfortable stay
Really we had a good and comfortable stay in this hotel. Please provide breakfast a bit early so that customers don't miss it if they want to go out for their work.
Room: Le Executive
Hotel Le Cypress has replied on Thu Mar 21 17:39:08 IST 2024
Dear Mr Imran Shaik, Thank you so much for your kind words! We’re glad you enjoyed your stay with us, and we hope to see you again soon. Thank you for letting us know about this. Your feedback helps us get better.
Excellent Stay
Stay was very comfortable and sheet and everything was clean. Staffs were good but need to improve breakfast, as it was not upto mark. Overall good stay and enjoyed.
Room: Le Deluxe
Hotel Le Cypress has replied on Thu Mar 21 17:43:00 IST 2024
Dear Mr Virendra Mehta, We are so happy to hear that you enjoyed your stay with us, and that our friendly staff were particular highlights. Thank you for letting us know about this. Your feedback helps us get better.
Not that great t in terms of pricing
Rooms are too o small little bit complex
Room: Le Deluxe
Hotel Le Cypress has replied on Thu Mar 21 17:44:28 IST 2024
Dear Mr Vaibhav Chauhan, I'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to See our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.
Breakfast
I personally do not recommend anyone to go with the breakfast deal. I have not taken my complimentary breakfast at the morning hotel le cypress but i have taken 3 tea for only 3 persons ( 1 cup of tea for each person ) hotel staff pressured to me pay the tea bill and i paid there my tea bill although every hotel serves a complimentary breakfast with tea or coffee.
Room: Le Executive
Hotel Le Cypress has replied on Thu Mar 21 17:46:09 IST 2024
Dear Mr Nikhil Gupta, Thank you for taking the time to write a review. We regret to hear that you were disappointed with the value of our service.We aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future.
Its not a hotel
The hotel does not have their own restaurant and not even have courtesy to provide meals in time.
Room: Le Deluxe
Hotel Le Cypress has replied on Thu Mar 21 17:47:11 IST 2024
Dear Mr Sharad Jain, I would like to bring you my sincere apologies for the inconvenience you may have experienced in this regard.I hope you visit again and give us a chance for improvement.
Excellent Stay
It's a great and comfortable stay, nice behavior of staff and rooms are very clean
Room: Le Deluxe
Hotel Le Cypress has replied on Thu Mar 21 17:48:54 IST 2024
Dear Mr Pradeep Tiwari, Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!
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