The property boasts a prime location, making it convenient for guests. While some visitors appreciated the good food and spacious rooms, many reported poor service and cleanliness issues. Rooms often suffered from maintenance problems, such as malfunctioning AC and dirty washrooms. The overall ambiance was described as unwelcoming, with staff being uncooperative and slow to address complaints. Despite some highlights, like decent dining options, the experience for many guests was marred by inadequate facilities and hygiene concerns.