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Review Of Hotel Kuber Palace

Main road, Ranchi | 4.9 km drive to Birsa Munda Airport, Ranchi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    101 Ratings, 63 Reviews

    excellent
    21%
    very good
    22%
    average
    14%
    poor
    17%
    bad
    27%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 1
    • 1
    • 1
    • 1
    • 2
    • 1
    • 2
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness3.1
    • Room3.2
    • Value For Money2.6
    • Food2.5
    • Security2.3
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the good location of the property, near the railway and bus stations, making it convenient for travelers. While some find the rooms spacious and the staff polite, many highlight poor hygiene, rude service, and issues with amenities like water and food availability. Overall, there are mixed feelings about cleanliness and value for money.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    qateel.

    5. Hygiene and clean hotel

    Travel Month: Oct 2024

    Room: Non A/C Deluxe

    1.0

    Terrible Stay

    bidesh s.business

    No room service, very unpleasant and dirty atmosphere of the room location is good but hotel is not good

    Travel Month: Apr 2024

    Room: A/C Super Deluxe

    1.0

    Worst room. Ne veer believe on what you see

    neeraj v.solo

    The property did not give room as per promise. Room was full of mosquitoes, no food was available even they did not serve morning tea on payment as well. The bed sheets were dirty & torned. Reception person indirectly asked for extra money. Will never recommend it to any one

    Travel Month: Mar 2024

    Room: Non A/C Deluxe

    1.0

    Terrible Stay

    vineet b.solo

    Pethatic. Very bad condition of room and services as shown in the photo and profile

    Travel Month: Feb 2024

    Room: Non A/C Deluxe

    2.0

    Poor Stay

    sumit s.loyalty-icon

    Rooms are not so good as for money. Rooms are not soo clean also.

    Travel Month: Feb 2024

    Room: A/C Executive

    2.0

    Very poor facility not for family

    mrityunjay k.business

    Very poor facility not for family stay very costly. Staffs are not professional.................... ।।।

    Travel Month: Jun 2023

    Room: A/C Deluxe

    1.0

    Very bad

    ravi.business

    Dear team not good food and room i not stay this hotal

    Travel Month: Apr 2023

    Room: A/C Executive

    • user photos
    1.0

    Unsafe hotel

    sanjeet p.family

    1) if customers book this hotel from mmt, then customers suffer too much problem like not get good room, tv issue, geyser, won't get room key. This hotel is fully unsafe. I suffer very much problem. Thanks to mm t for providing this cheap hotel. All staff of this hotel behaviour are worst. Room, behaviour, room safety

    Travel Month: Feb 2023

    Room: Non A/C Deluxe

    5.0

    Good location, well behavior of staff

    babul c.family

    Location at market place with all basic amenities at elbow distance. Staffs are caring & well behavior

    Travel Month: Jan 2023 (5-Night Stay)

    Room: Non A/C Deluxe

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    2.0

    Horrible experience

    sonu s.loyalty-icon

    The staffs were arrogant. They kept on asking the detail and the guest had shown it multiple times and then they keep on asking the payment details. The hotel management was horrible. They disturbed it even at midnight asking for payment details. After i have called the make my trip customer then only they got normal and they constantly telling lie to the make my trip customer care executive that they have not asked for any details.

    Travel Month: Dec 2022

    Room: Non A/C Deluxe

    1.0

    Location is good, rest everything is worst,

    ajeet k.family

    Terrible experience, can you imagine in complimentary we get tawa roti and watery allo bhazi for my 11yrs kids nothing there is any option, finally i have mo word describe terrible

    Travel Month: Nov 2022

    Room: A/C Super Deluxe

    5.0

    Great location

    shouvanik d.couple

    It is at ranchi main road opposite big bazar. Near to the rely station and bus stand. But away from the crowd and noise. The rooms are spacious with all furniture. It is clean and hygienic. The manager and staff are very good and helpful. Security guard is also there. Your vrhicle will be safe.

    Travel Month: May 2022

    Room: A/C Super Deluxe

    • user photos
    • user photos
    1.0

    Terrible Stay

    saurav s.business

    They also want to swindle, The room was not as described, not clean and neither was the bathroom. The amenity booked along with the room which was free breakfast was not given. They changed the price from the amount which was agreed. On top of it they wanted payment right at check in and wouldn’t let me leave until i had paid. Rude staff, no accommodation. Stay away from this place.

    Travel Month: May 2022 (8-Night Stay)

    Room: A/C Super Deluxe

    1.0

    Worst

    sonica j.business

    Terrible experience, not value for money.

    Travel Month: Apr 2022

    Room: A/C Deluxe

    3.0

    Average Stay

    sudipta d.loyalty-icongroup

    Average staying, TV. Are not working

    Travel Month: Dec 2021

    Room: A/C Super Deluxe

    1.0

    Bed was dirty, room light is cut-ted and somone was asking for open the door, fearable, horrible

    mritunjay.solo

    Breakfast was given forcefully with his choice, room was dirty and water was not available in any tape in washroom, light was not available in room and some one was crying for open to door

    Travel Month: Nov 2021

    Room: Non A/C Deluxe

    • user photos
    1.0

    Terrible Stay

    rohit s.solo

    No water, no food, no tv, no soap even to wash your hand forget about the bath,

    Travel Month: Nov 2021

    Room: A/C Executive

    1.0

    Location is good rest is a waste.

    kaushal g.family

    I do not know if i will get my complementary breakfast as the staffs themself are confused that they provide it.

    Travel Month: Nov 2021

    Room: A/C Super Deluxe

    1.0

    The entrance is very shady. There are bars and some go down.

    harshita r.group

    No hygiene, maintenance poor, no toiletries given, service is poor. The no telephone to call at the reception

    Travel Month: Sep 2021

    Room: A/C Super Deluxe

    2.0

    Horrible

    soumik m.solo

    Service is very bad. They don't have kitchen but express that they have big kitchen.

    Travel Month: Feb 2021 (3-Night Stay)

    Room: Non A/C Deluxe

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