I checked in at the Hotel Krishna Palace, Katra, Jammu on May 5, 2022, and checked out on May 7, 2022. I stayed there for two days with my family in the room. The hotel rooms were unclean with dirty bedsheets (used by previous guests. While one of the rooms was supposed to be a 3-bed room, it was only a 2-bed room with an additional mattress provided (to be laid on the ground. The TV sets were not working and the charging points were linked to the Tubelight (you have to keep the tube light on at night to charge your phone. The rooms had no exhaust for toilet air and were stinking with the smell of the toilet. The room interiors were of really degraded quality and dirty. Even the common dormitory operated by Mata Vaishnodevi Trust is cleaner and better than these rooms. I and my family had to suffer during Vaishnodevi Yatra because of booking this hotel.
Considering that the actual room condition is very different from the ones shown.
Room with City View - none of the rooms in the hotel has City View and our rooms had small windows facing the wall of the adjoining building)
HouseKeeping - we stayed for two days and not even once our rooms were cleaned/ beds made)
Heater - not available
Telephone - not available
Shower - not available, the room had dirty bucket and mug)
Geyser - not working, called the reception person, he couldn't fix it - I have video recording which I can send if required
Toiletries - not provided
Western Toilet Seat - available only in one room and none of the rooms had an accompanying toilet jet)
Toilet Paper - not provided)