The property has a prime location near Kodaikanal bus stand, which is convenient for travelers. Some reviews highlight polite staff and decent food options. However, guests faced multiple issues, including unclean rooms, damaged amenities, and maintenance problems. There’s a consistent mention of inadequate hot water and poor room hygiene. Accessibility is a concern due to the property's location, especially for those with vehicles. Overall, the experience seems to have mixed reviews, with several guests expressing disappointment.