Guests appreciate the property's budget-friendly pricing and convenient location near the Kodaikanal bus stand, making it easy to access public transport. However, many reviews highlight issues with cleanliness, old furnishings, and maintenance, particularly in washrooms. The ambiance and overall comfort leave much to be desired, with reports of poor room conditions and lack of essential amenities. Staff behavior is noted as polite, but the experience is marred by accessibility concerns and hygiene standards.